Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62473 Views
- 43 replies
- 3 likes
- 62473 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
No me deja actualizar datos de pago
Me ha salido un aviso que tengo que actualizar los datos de pago. Los datos de la tarjeta están bien, de hecho, se ha estado cobrando en esa tarjeta mi suscripción estos meses y de repente este mes, parece que está mal.Es una tarjeta donde siempre ha...
- Me ha salido un aviso que tengo que actualizar los datos de pago. Los datos de la tarjeta están bien, de hecho, se ha estado cobrando en esa tarjeta mi suscripción estos meses y de repente este mes, ...
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- Community Legend
- 446 Views
- 1 replies
- 0 likes
- 446 Views
- 1 replies
- 0 likes
No puedo ingresar el código de mi tarjeta de regalo
Compré una tarjeta de regalo de Spotify en un Oxxo y cuando quiero ingresar mi código me dice que se produce un error y que lo intente más tarde y ya llevo 3 horas intentándolo, que puedo hacer para poder ingresarlo?Ayuda por favor
- Compré una tarjeta de regalo de Spotify en un Oxxo y cuando quiero ingresar mi código me dice que se produce un error y que lo intente más tarde y ya llevo 3 horas intentándolo, que puedo hacer para ...
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- Community Legend
- 471 Views
- 1 replies
- 0 likes
- 471 Views
- 1 replies
- 0 likes
Superuser Contribution Actualice a premium
ayer actualice a premium, en mi computadora esta todo perfecto pero en mi celular sigue siendo una cuenta gratisayuda porfavor
- ayer actualice a premium, en mi computadora esta todo perfecto pero en mi celular sigue siendo una cuenta gratis ayuda porfavor
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- Spotify Legend
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Solved!! Am I forced to pay for family sub?
DeviceHTC u11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can only choose spotift for family, why is that? I used to have normal Spotify premium but now I can't change it, and it says Spotify for family, I don't need ...
- Device HTC u11 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can only choose spotift for family, why is that? I used to have normal...
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- Casual Listener
- 303 Views
- 1 replies
- 0 likes
- 303 Views
- 1 replies
- 0 likes
"All songs" is gone.
PlanPremiumCountryNetherlands DeviceAndroid, Windows, Chrome, android and crapleOperating SystemWindows 7/8/10, android and aple My Question or IssueI want the option to see and shuffel all songs in my library back. 95% of the time I shuffle random s...
- Plan Premium Country Netherlands Device Android, Windows, Chrome, android and craple Operating System Windows 7/8/10, android and aple My Question or Issue I want the...
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- Roadie
- 412 Views
- 1 replies
- 0 likes
- 412 Views
- 1 replies
- 0 likes
Premium Account with Hulu
PlanPremium CountryUnited States Device Operating System My Question or IssueHello, I've had a Premium Spotify account for several years now and have had a Hulu account for about 6 months. Recently, I received an email saying that as a Premium Spotif...
- Plan Premium Country United States Device Operating System My Question or Issue Hello, I've had a Premium Spotify account for several years now...
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- Spotify Star
- 723 Views
- 3 replies
- 0 likes
- 723 Views
- 3 replies
- 0 likes
Charged twice on full price AND student price
PlanPremium StudentCountryNew ZealandDeviceiPhone 8+Operating System My Question or IssueMy devices were all logged out on the day that I was supposed to be charged for a full price subscription. I entered all my email addresses into the "forgot pass...
- Plan Premium Student Country New Zealand Device iPhone 8+ Operating System My Question or Issue My devices were all logged out on the day that I was supposed to be charged for...
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- Spotify Star
- 687 Views
- 1 replies
- 0 likes
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PaymentPremiumSubscription
- 687 Views
- 1 replies
- 0 likes
Gift Card Redemption Failing for Past Couple Days
So I was given two 3-month premium subscription gift cards. When I put in the PIN of the card to redeem the subscription, I'm met with the message "Something went wrong. Try again, or get help." I've tried three different cards to see if maybe the ca...
- So I was given two 3-month premium subscription gift cards. When I put in the PIN of the card to redeem the subscription, I'm met with the message "Something went wrong. Try again, or get help." I've...
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- Spotify Star
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Solved!! Mid-subscription Change for Student Discounts
I subscribed for the first time ever to Spotify (the plan was P129 for three months.) Then school enrolment came. I was at the halfway point of my subscription when I knew there was a student discount, so I ecstatically subscribed to the discount. Th...
- I subscribed for the first time ever to Spotify (the plan was P129 for three months.) Then school enrolment came. I was at the halfway point of my subscription when I knew there was a student discoun...
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- Community Legend
- 284 Views
- 1 replies
- 0 likes
- 284 Views
- 1 replies
- 0 likes
Superuser Contribution Premium payment issue
I paid for Spotify Premium Student Plan at 66/month for the first month. I forgot I have a free trial month and that I can pay the next month. That's fine. I paid the money through my country's(India) most successful payment method : UPI (paid throug...
- I paid for Spotify Premium Student Plan at 66/month for the first month. I forgot I have a free trial month and that I can pay the next month. That's fine. I paid the money through my country's(India...
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- Spotify Legend
- 467 Views
- 2 replies
- 0 likes
- 467 Views
- 2 replies
- 0 likes
Superuser Contribution Why is my Spotify account premium
Hello everyone! I write to you because recently I downloaded Spotify free I don't have premium I didn't buy the premium account but the weird thing is that I all the premium options like to listen without internet and to chose the song I listen to I ...
- Hello everyone! I write to you because recently I downloaded Spotify free I don't have premium I didn't buy the premium account but the weird thing is that I all the premium options like to lis...
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- Spotify Legend
- 2654 Views
- 3 replies
- 0 likes
- 2654 Views
- 3 replies
- 0 likes
Superuser Contribution Payment failed in South Africa
PlanPremiumCountrySouth Africa My Question or IssueI have been trying for 3 months to get my subscription to work. I have tried everything in the help guide I have contacted the help chat and the tech support email, very nice people but unfortunately...
- Plan Premium Country South Africa My Question or Issue I have been trying for 3 months to get my subscription to work. I have tried everything in the help guide I have contacted the help...
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- Regular
- 1045 Views
- 3 replies
- 0 likes
- 1045 Views
- 3 replies
- 0 likes
Superuser Contribution Payment Failed with any of my card in South Africa
PlanPremiumCountrySouth AfricaDeviceMacbook Pro Operating SystemOS High Sierra My Question or IssueHello my name is Yann and i'm french.5 Years ago, I moved to South Africa.It's been 6 month that I changed my premium from french account to local Sout...
- Plan Premium Country South Africa Device Macbook Pro Operating System OS High Sierra My Question or Issue Hello my name is Yann and i'm french. 5 Years ago, I moved to South A...
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- Spotify Legend
- 700 Views
- 3 replies
- 0 likes
- 700 Views
- 3 replies
- 0 likes
Hulu Account not showing on Account Overview
I signed up for the Premium+Hulu plan, but now when I go to my account overview page there is no "your services" button or anything showing Hulu. The only thing about Hulu that I can find on my account is under apps. Help please? PlanPremiumCountry D...
- I signed up for the Premium+Hulu plan, but now when I go to my account overview page there is no "your services" button or anything showing Hulu. The only thing about Hulu that I can find on my...
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- Spotify Star
- 806 Views
- 1 replies
- 0 likes
- 806 Views
- 1 replies
- 0 likes
Google assistant keeps telling me i am not a premium user when i tell it to play a song
I have been a premium user for a while now. Every time i asked goolgle to play a specific song i keep getting the same message. "Choosing songs is only available to Spotify premium subscribers." It will still play the song but it is very annoying to ...
- I have been a premium user for a while now. Every time i asked goolgle to play a specific song i keep getting the same message. "Choosing songs is only available to Spotify premium subscribers." It w...
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- Community Legend
- 556 Views
- 1 replies
- 0 likes
- 556 Views
- 1 replies
- 0 likes
son yedi aydır hesabımdan iki kez para çekiliyor.
aynı hesap üyeliğim için hesabımdan oğlum yedi aydır hem öğrenci hem de normal premium üyelik ücreti çekilmekte.sen olacaksın Plan Serbest / Prim Ülke cihaz (iPhone 8, Samsung Galaxy 9, Macbook Pro 2016 sonunda) İşletim sistemi (iOS 10, Android Oreo,...
- aynı hesap üyeliğim için hesabımdan oğlum yedi aydır hem öğrenci hem de normal premium üyelik ücreti çekilmekte. sen olacaksın Plan Serbest / Prim Ülke cihaz (iPhone 8, Samsung Ga...
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- Spotify Star
- 275 Views
- 1 replies
- 0 likes
- 275 Views
- 1 replies
- 0 likes
Subscription In different country
So , I started a new subscription In Indonesia which would last for 2 months, however i am going back tot he US in 2 weeks. And have just realized spotify only works 14 days in another country? Unless u change the region in your profile. I wonder if ...
- So , I started a new subscription In Indonesia which would last for 2 months, however i am going back tot he US in 2 weeks. And have just realized spotify only works 14 days in another country? Unles...
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- Spotify Star
- 528 Views
- 1 replies
- 0 likes
- 528 Views
- 1 replies
- 0 likes
Twitter, Live Chat & Executive Team
Hi all, I've tried many times to reach out via Twitter and Live Chat and then finally got put on a ticket with the Executive Team that actually ended my ticket without resolution. What should I do?
- Hi all, I've tried many times to reach out via Twitter and Live Chat and then finally got put on a ticket with the Executive Team that actually ended my ticket without resolution. What shoul...
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- Spotify Star
- 274 Views
- 1 replies
- 0 likes
- 274 Views
- 1 replies
- 0 likes
2 Charges of 1 dollar each
Hi Spotify, I just would like to know about 2 charges of 1 dollar in my Account. What are those for? My email is brubrulm@gmail.com ThanksBruna de Lima Martins
- Hi Spotify, I just would like to know about 2 charges of 1 dollar in my Account. What are those for? My email is brubrulm@gmail.com Thanks Bruna de Lima Martins
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- Visitor
- 830 Views
- 5 replies
- 0 likes
- 830 Views
- 5 replies
- 0 likes
Can't login to Hulu
PlanPremium + HuluCountry USA DeviceRoku and android phone My Question or IssueI activated Hulu a while back and now I can't log in. I need to figure out which email is associated with the account. It's not the same as my Facebook account which I use...
- Plan Premium + Hulu Country USA Device Roku and android phone My Question or Issue I activated Hulu a while back and now I can't log in. I need to figure out which email...
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- Casual Listener
- 3544 Views
- 5 replies
- 0 likes
- 3544 Views
- 5 replies
- 0 likes