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Premium Account with Hulu

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Premium Account with Hulu

Casual Listener

Plan

Premium

 

Country

United States

 

Device

 

Operating System

 

 

My Question or Issue

Hello,

 

I've had a Premium Spotify account for several years now and have had a Hulu account for about 6 months. Recently, I received an email saying that as a Premium Spotify member, I was entitled to a subscription to Hulu. I went through this process, but I am still being charged for Hulu and I can't tell if it was added to my Spotify account. Please help.

 

Thank you.

Andrew

3 Replies
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Re: Premium Account with Hulu

Rock Star 23
Rock Star 23

Hey @lazoaw, thanks for reaching out to the a Community!

 

The Premium and Hulu bundle offer has ended, therefore you shouldn't be getting an email about this.

 

Could you let me know how long ago you received this email? Also, could you let me know the sender email address and send screenshots?

 

Keep me posted 🙂

Billy-JRock Star 23
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Highlighted

Re: Premium Account with Hulu

Casual Listener
Hello,

I received the email prior to the 8/1 deadline. Please see attached.

Thank you.
Andrew
Highlighted

Re: Premium Account with Hulu

Rock Star 23
Rock Star 23

Hey @lazoaw

 

Thanks for confirming! 

I didn't receive a screenshot. To send me a screenshot, click 'Choose Files' below your reply and select the image you'd like to share.

 

Keep in mind to hide sensitive info when posting to the Community.

 

Looking forward to your reply 🙂

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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