Keeps saying payment failed!!!!

[Smedina613]

 I recently bought a visa goft card and the moment I bought it I activated it. I waited about a hour or more to buy premium. I went ahead and put in all the information to purchase the 3 month premium deal. But it said payment failed. I kept trying over and over and over again. I checked over and over to make sure everything whas typed in correctly wich it was. I also tried an actual credit card and it still didnt work. Its ben a couple of hours and im still trying and its still not working. I bought premium with a visa goft card a couple months back and it worked. I dont know why its not working and its getting me  frustrated! Help please!

[Billy-J]

Hey @Smedina613, apologies for the late reply, but maybe I can still help 🙂

Could you try this using another browser, or incognito mode? If that doesn’t help, try using another device. 

If you’re still having trouble, could you send me a screenshot of the error message being shown? Please do hide sensitive info when posting to the community. 

Keep me posted.