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Kicked out of Family Premium Plan - Account related

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Kicked out of Family Premium Plan - Account related

Hi folks, 

 

Would like your input on a situation that I have. I upgraded my account to the Family Premium plan last month and was using it just fine. However, today I realized that I was downgraded to the free account.  Did this happen to anyone esle?. 

 

 

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Accepted Solutions
Marked as solution

Did you put correct bank account details when you were registering your family account? I can't think of any other things that could have caused the problem.

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1 Reply
Marked as solution

Did you put correct bank account details when you were registering your family account? I can't think of any other things that could have caused the problem.

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