Lost login details, being charged

[depe39]

Plan

Premium

Country

Slovakia

Device

Xiaomi Mi8

Operating System

Android Oreo

My Question or Issue

Hello,

so i have lost an email from my spotify account, there is no way for me to find it, as long as i have wiped my phone. I tried every possibility i could remember, couldnt find the correct one. Last spotify payment - 16september. Thanks for help.

[Billy-J]

Hey @depe39, thanks for reaching out to the Community!

Could you try finding your account following these steps? 

Let me know how this goes.

[depe39]

Hey, as i said, the account wasnt connected with facebook, all the adresses have been checked but not a single one was correct, and i did factory reset on my phone 2 weeks ago, so i lost every possibility to find it.

[Billy-J]

Hey @depe39, thanks for reaching out to the Community!

For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!