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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83508 Views
  • 30 replies
  • 5 likes
  • 83508 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45669 Views
  • 19 replies
  • 3 likes
  • 45669 Views
  • 19 replies
  • 3 likes

RSS feed

I have premium bur cant downlod

  • Newbie
  • I have premium bur cant downlod
  • Luke
  • Spotify Star
  • 938 Views
  • 1 replies
  • 0 likes
  • 938 Views
  • 1 replies
  • 0 likes

spotify premium

eu acabei de pagar a conta premium, mas quando boto no aleatorio ou vou mudar de musica não funciona diz para eu virar premium.

  • Casual Listener
  • eu acabei de pagar a conta premium, mas quando boto no aleatorio ou vou mudar de musica não funciona diz para eu virar premium.
  • Luke
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Spotify premium eksik özellik

Premium ödememi gerçekleştirmeme rağmen şarkı atlama sınırı ve şarkıyı istediğim yerine getirme özelliği açılmadı ilk defa böyle bi durumla karşılaşıyorum nasıl çözülebilir bu durum yardımcı olabilirmisiniz

  • Newbie
  • Premium ödememi gerçekleştirmeme rağmen şarkı atlama sınırı ve şarkıyı istediğim yerine getirme özelliği açılmadı ilk defa böyle bi durumla karşılaşıyorum nasıl çözülebilir bu durum yardımcı olabilir...
  • Luke
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Spotfiy Premium suddenly gone

Hey,So my month's payment had been booked from my banked account on the 10. 08. but now on the 17. 8. I suddenly can't use the Premium feature anymore. Doesn't work on both my phone and my PC. Help pls.

  • Casual Listener
  • Hey, So my month's payment had been booked from my banked account on the 10. 08. but now on the 17. 8. I suddenly can't use the Premium feature anymore. Doesn't work on both my phone and my PC. Help...
  • Lordmajo2
  • Casual Listener
  • 760 Views
  • 2 replies
  • 1 likes
  • 760 Views
  • 2 replies
  • 1 likes

Playlists on premium

HiI have had premium for years but I want to go to the free Spotify for 6 months or so. I know I can't access my music offline with the free version but I want to know if I will be able to keep all of my playlists with the free membership and will th...

  • Newbie
  • Hi I have had premium for years but I want to go to the free Spotify for 6 months or so. I know I can't access my music offline with the free version but I want to know if I will be able to keep all...
  • Luke
  • Spotify Star
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

Bought Spotify Premium but it wont let me use Premium features

I recently got Premium (via gift card) and I checked online (where it says that I do have Premium) and I got the confirmation via E-mail. But everytime I want to use Premium on the mobile app, it tells me that "I have discovered a Premium feature and...

  • Newbie
  • I recently got Premium (via gift card) and I checked online (where it says that I do have Premium) and I got the confirmation via E-mail. But everytime I want to use Premium on the mobile app, it tel...
  • Luke
  • Spotify Star
  • 824 Views
  • 1 replies
  • 0 likes
  • 824 Views
  • 1 replies
  • 0 likes

Cambio método de pago: De Movistar a Tarjeta

Buenos días a tod@s Tengo una duda, hoy mismo se ha hecho efectivo el cambio integro de operador (desde Movistar a Vodafone) y no deseo mantener ningún servicio activo con mi antiguo provedor Movistar.Desde la web de Spotify accedo al apartado "Suscr...

  • Newbie
  • Buenos días a tod@s 🙂   Tengo una duda, hoy mismo se ha hecho efectivo el cambio integro de operador (desde Movistar a Vodafone) y no deseo mantener ningún servicio activo con mi antiguo prov...
  • Luke
  • Spotify Star
  • 572 Views
  • 1 replies
  • 0 likes
  • 572 Views
  • 1 replies
  • 0 likes

Payment problem on TR

Payment options don't work. This has been going on for months and is not just for me.

  • Newbie
  • Payment options don't work. This has been going on for months and is not just for me.
  • Luke
  • Spotify Star
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Problema no pagamento

O spotify está rejeitando o meu cartão, sendo que era o mesmo que eu usava antes. Ja liguei para a agência e o problema não é com o cartão, logo, é com o spotify. O que devo fazer?

  • Newbie
  • O spotify está rejeitando o meu cartão, sendo que era o mesmo que eu usava antes. Ja liguei para a agência e o problema não é com o cartão, logo, é com o spotify. O que devo fazer?
  • Luke
  • Spotify Star
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

PREMIUM WONT WORK

I have spotify premium, 9.99 was alreasy taken from my account. The problen is that the app doeant aeem to recognize that i have a premium account. I can only use free features? Example: i cant skip songs or put songs on repeat or anything like that....

  • Newbie
  • I have spotify premium, 9.99 was alreasy taken from my account. The problen is that the app doeant aeem to recognize that i have a premium account. I can only use free features? Example: i cant skip ...
  • Luke
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

HAVE BEEN CHARGED THREE TIMES !!! WANT TO BE REFUNDED!!

Hi, I had premium 9.99 which was taken from my account on the 1st August. i then upgraded to family where another 14.99 was taken. it said, nothing would be taken from account until december. but today, i have had another 14.99 taken?? and all of the...

  • Newbie
  • Hi, I had premium 9.99 which was taken from my account on the 1st August. i then upgraded to family where another 14.99 was taken. it said, nothing would be taken from account until december. but tod...
  • Luke
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Meu premium não funciona

Gente! Paguei meu spotify premium já faz duas semanas e nada de liberar a conta pra mim! Já veio email de confirmação de pagamento mas não funciona! Paguei 16 reais pra nada!!!!! O que eu faço????????????

  • Casual Listener
  • Gente! Paguei meu spotify premium já faz duas semanas e nada de liberar a conta pra mim! Já veio email de confirmação de pagamento mas não funciona! Paguei 16 reais pra nada!!!!! O que eu faço???????...
  • Luke
  • Spotify Star
  • 461 Views
  • 1 replies
  • 1 likes
  • 461 Views
  • 1 replies
  • 1 likes

No procesan mi pago

HOla!tengo un problema con el proceso de pago, ya he ingresado cuatro tarjetas diferentes y me aparce error, estoy muy deseperada, no he podido escucgar musica y quisiera me ayudenSaludosAlexandra

  • Newbie
  • HOla! tengo un problema con el proceso de pago, ya he ingresado cuatro tarjetas diferentes y me aparce error, estoy muy deseperada, no he podido escucgar musica y quisiera me ayuden Saludos Alexan...
  • Luke
  • Spotify Star
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Spotify account not playing downloaded music when offline

Hi Everyone, I am currently enrolled to a Spotify premium plan and I am encountering an issue playing downloaded music offline. All of my content is downloaded to my phone and is verified through the green check mark however I cannot play the majorit...

  • Newbie
  • Hi Everyone,   I am currently enrolled to a Spotify premium plan and I am encountering an issue playing downloaded music offline. All of my content is downloaded to my phone and is verified th...
  • Billy-J
  • Spotify Star
  • 755 Views
  • 1 replies
  • 0 likes
  • 755 Views
  • 1 replies
  • 0 likes

Family Plan Issues

PlanPremium wanting to join Family PlanCountryUnited StatesDeviceiPhone 8My Question or IssueI am on a Premium plan currently however my mom switched to the family plan and I am trying to join. I subscribed through Spotify, not a third party. I got t...

  • Newbie
  • Plan Premium wanting to join Family Plan Country United States Device iPhone 8 My Question or Issue I am on a Premium plan currently however my mom switched to the family plan and I am trying ...
  • Billy-J
  • Spotify Star
  • 760 Views
  • 1 replies
  • 0 likes
  • 760 Views
  • 1 replies
  • 0 likes

Complaining about the money

Today spotify took 9,99€ from me even though i havent even put my creditcard in it. I dont understand how it happened. And plus is i dont even osn premium or didnt even got it after spotify took my moneyPlanTo get my money back or atleast an explanat...

  • Newbie
  • Today spotify took 9,99€ from me even though i havent even put my creditcard in it. I dont understand how it happened. And plus is i dont even osn premium or didnt even got it after spotify took my m...
  • Billy-J
  • Spotify Star
  • 722 Views
  • 1 replies
  • 0 likes
  • 722 Views
  • 1 replies
  • 0 likes

Renew Student Discount

PlanPremiumCountryGermanyDevice(iPhone 7, Macbook Pro 2018) My Question or IssueHey guys, I am a student from Germany and I wanted to renew my Student Discount. I was not able to find the the function so I wanted to ask whether it's actually possible...

  • Newbie
  •   Plan Premium Country Germany Device (iPhone 7, Macbook Pro 2018)   My Question or Issue Hey guys, I am a student from Germany and I wanted to renew my Student Discount. I was not...
  • Noah
  • Spotify Star
  • 814 Views
  • 1 replies
  • 0 likes
  • 814 Views
  • 1 replies
  • 0 likes

Solved!! Double payment from Spotify!

So for the last few months I have been being charged two times in one month from Spotify for $9.99. There is no customer service help what so ever, no number to call.

  • Casual Listener
  • So for the last few months I have been being charged two times in one month from Spotify for $9.99. There is no customer service help what so ever, no number to call.
  • Noah
  • Spotify Star
  • 1218 Views
  • 3 replies
  • 0 likes
  • 1218 Views
  • 3 replies
  • 0 likes

Solved!! Premium for 0.99€ - I can´t change student subscription to 0.99 subscription

Hi I have started using spoty, when it has offer 0.99 for 3 months ( I was this Christmas). Now I have a subscripton as Student. And when I am trying to switch for todays sale "Premium for 0.99€" Spotify´s web says PlanPremium Students --> Premium fo...

  • Casual Listener
  • Hi I have started using spoty, when it has offer 0.99 for 3 months ( I was this Christmas). Now I have a subscripton as Student. And when I am trying to switch for todays sale "Premium for 0.99€" Spo...
  • Billy-J
  • Spotify Star
  • 1548 Views
  • 3 replies
  • 0 likes
  • 1548 Views
  • 3 replies
  • 0 likes