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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
70327 Views
31 replies
2 likes
Moderator
120528 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155603 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
304829 Views
168 replies
13 likes
It's not fair that loyal customers dont get offers its only new customers at the moment - find this truely unfair. Makes me wanna think about just cancelling my account now.
It's not fair that loyal customers dont get offers its only new customers at the moment - find this truely unfair. Makes me wanna think about just cancelling my account now.
Spotify Star
1023 Views
3 replies
0 likes
Hi,Is it possible to give a gift card in Israel?I'm trying and getting a 404 page each time. Tnx
Hi, Is it possible to give a gift card in Israel? I'm trying and getting a 404 page each time. Tnx
Spotify Star
1037 Views
1 replies
0 likes
Plan Free/PremiumCountryUSADeviceGalaxy S20 5G UW (Verizon) SM-G981VOperating SystemAndroid 10.0 Hey,I purchased two Galaxy S20 5G phones through the Samsung website. As you may be aware, Samsung is offering a 6 month trial with Spotify for purchasin...
Plan Free/Premium Country USA Device Galaxy S20 5G UW (Verizon) SM-G981V Operating System Android 10.0 Hey, I purchased two Galaxy S20 5G phones through the Samsung website. As...
Moderator
2335 Views
7 replies
3 likes
My Question or IssueI saw this on eBay, and the seller is paypal.digital.gifts, so it is legitimate, not a scam: "Buy a $60 Spotify eGift for $47.50 - Email Delivery - CA Only". Then I saw the terms and conditions: "Redeemable only for full price sta...
My Question or Issue I saw this on eBay, and the seller is paypal.digital.gifts, so it is legitimate, not a scam: "Buy a $60 Spotify eGift for $47.50 - Email Delivery - CA Only". &n...
Newbie
1693 Views
6 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello! The second day I can't pay for a subscription for two, I found out that there is no mi...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello! ...
Spotify Star
918 Views
1 replies
0 likes
PlanFreeCountryCountryDeviceiPhone 6 My Question or IssueIn September I paid for 3 months of Spotify premium (a deal) with AIS as my mobile provider. When I went to renew it early this month, my payment failed. I got errors every time I tried. I cont...
Plan Free Country Country Device iPhone 6 My Question or Issue In September I paid for 3 months of Spotify premium (a deal) with AIS as my mobile provider. When I went to renew it earl...
Spotify Legend
1887 Views
1 replies
1 likes
Only new customers get months free, long standing loyal customers get nothing
Only new customers get months free, long standing loyal customers get nothing
Casual Listener
1259 Views
2 replies
0 likes
Hello,can i buy an eGift card redeemable in Latvia?thanks
Hello, can i buy an eGift card redeemable in Latvia? thanks
Spotify Star
560 Views
1 replies
0 likes
This is actually not a suggestion but a bug report. I don’t find a place to do that so I’m posting it here and hope someone to pick it up. I was trying to promote my account to a premium account in my Spotify app - both from my iPhone and my iPad. Th...
This is actually not a suggestion but a bug report. I don’t find a place to do that so I’m posting it here and hope someone to pick it up. I was trying to promote my account to a premium ...
Spotify Star
692 Views
1 replies
0 likes
I get billed monthly for a free account. When I log in it offers me the chance to upgrade to premium. The ONE I ALREADY PAY FOR. There’s no way to contact support. Instead I have to use my time for the COMMUNITY. Yet SPOTIFY is the one that should he...
I get billed monthly for a free account. When I log in it offers me the chance to upgrade to premium. The ONE I ALREADY PAY FOR. There’s no way to contact support. Instead I have to use my time for t...
Spotify Legend
485 Views
1 replies
0 likes
My Question or IssueI am trying to switch to duo plan, but its keeps saying unable to subscribe to spotify?I am already subscribed i just want to upgrade.
My Question or Issue I am trying to switch to duo plan, but its keeps saying unable to subscribe to spotify? I am already subscribed i just want to upgrade.
Spotify Star
451 Views
1 replies
0 likes
Hi, I have a question about what happens when gift card period has ended?Will subscription automatically return to free status?Is it required to enter credit card details upfront when using gift card and what happens when I will not provide credit ca...
Hi, I have a question about what happens when gift card period has ended? Will subscription automatically return to free status? Is it required to enter credit card details upfront when us...
Spotify Star
3359 Views
1 replies
0 likes
I created a premium Spotify account long time ago but i didnt have money in my credit card. Then i forgot my mail and lost that account (mail on the attachment is my personal mail to communicate with you).2 days ago i deposited 55TRY to my credit car...
I created a premium Spotify account long time ago but i didnt have money in my credit card. Then i forgot my mail and lost that account (mail on the attachment is my personal mail to communicate with...
Spotify Star
806 Views
3 replies
0 likes
PlanFreeCountryUSADevice-Operating System- My Question or IssueI have a problem. Earlier (January 7, 2020) I joined a family, I was in it for quite a long time, somewhere until the end of October 2020. Then I had to go out. Recently I wanted to re-en...
Plan Free Country USA Device - Operating System - My Question or Issue I have a problem. Earlier (January 7, 2020) I joined a family, I was in it for quite a long time, somewhere unt...
Spotify Star
1729 Views
3 replies
0 likes
Plan FamilyFree/Premium PremiumCountry Panama Device iPhone 11(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCurrently I am part of a Premium Family plan, but I ne...
Plan Family Free/Premium Premium Country Panama Device iPhone 11 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 10 (iOS 10, Android Oreo, Windows 10,...
Community Legend
15020 Views
3 replies
1 likes
I'm currently using a Premium Student 1-month prepaid plan, but I want to subscribe to monthly premium for hassle free auto renewal. But I do not see the option to do so. Plan : StudentFree/Premium : PremiumCountry : India
I'm currently using a Premium Student 1-month prepaid plan, but I want to subscribe to monthly premium for hassle free auto renewal. But I do not see the option to do so. Plan : Student F...
Spotify Legend
449 Views
1 replies
0 likes
PlanFreeCountryGeorgiaDeviceHuawei elate, windows 10 pcOperating Systemandroid, windows 10 My Question or Issueso spotify isnt available in my country (georgia) so i had to make account through vpn that was set on united states. i want to start a fre...
Plan Free Country Georgia Device Huawei elate, windows 10 pc Operating System android, windows 10 My Question or Issue so spotify isnt available in my country (georgia) so i had to m...
Spotify Star
437 Views
1 replies
0 likes
PlanPremium/Student CountryGermany Device(iPhone 7 Operating System(iOS 13.6 Hey I upgraded my Spotify Premium To Spotify Premium Student back in August But just Recently saw that I was charged for both Premium and Premium Student since August even t...
Plan Premium/Student Country Germany Device (iPhone 7 Operating System (iOS 13.6 Hey I upgraded my Spotify Premium To Spotify Premium Student back in Augus...
Spotify Legend
708 Views
1 replies
0 likes
CountryPhilippinesDevice Operating SystemAndroid Oreo My Question or IssueMy facebook account which I used to register my premium spotify account was permanently disabled by FB community for some reason that I'm not aware of. I can no longer access m...
Country Philippines Device Operating System Android Oreo My Question or Issue My facebook account which I used to register my premium spotify account was permanentl...
Spotify Legend
770 Views
1 replies
0 likes
Hi, I have a premium account for 6 month. Everything is paid...This morning I listened to spotify and everything was OK. This afternoon, it asked me to connect, I used facebook. it told me that no account is linked...Then login directly with login - ...
Hi, I have a premium account for 6 month. Everything is paid... This morning I listened to spotify and everything was OK. This afternoon, it asked me to connect, I used fac...
Spotify Legend
1067 Views
11 replies
0 likes
