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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75649 Views
31 replies
2 likes
Moderator
121636 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159612 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
312688 Views
174 replies
13 likes
PlanFree/PremiumCountry My question: I have been paying for premium spotify for one year . The code has been redeemed, but spotify does not "become" premium and the receipts do not show the payment, while on my payment method the payment is made
Plan Free/Premium Country My question: I have been paying for premium spotify for one year . The code has been redeemed, but spotify does not "become" premium and t...
Gig Goer
2231 Views
4 replies
0 likes
I currently manage my Spotify family plan but I will be moving to Norway for my studies for 2 years whereas my family will stay in India. PlanPremium for Family My Question or IssueCan I and my family still use the premium family plan? Is there any b...
I currently manage my Spotify family plan but I will be moving to Norway for my studies for 2 years whereas my family will stay in India. Plan Premium for Family My Question or Iss...
Moderator
1120 Views
1 replies
0 likes
PlanFreeCountryIndonesiaDevice(iPhone 7 Plus)Operating System(iOS 14) My Question or IssueI've got a question regarding the payment methods of Spotify for the student discount. On previous subcription I did payment by credit card, but one day I have ...
Plan Free Country Indonesia Device (iPhone 7 Plus) Operating System (iOS 14) My Question or Issue I've got a question regarding the payment methods of Spotify for the student discoun...
Spotify Legend
849 Views
1 replies
0 likes
I am trying to Purchase the family bundle but every Tryme I enter my credit card credentials it says that my zip code isn’t valid. I know that am Entering everything correctly so I don’t know what to do
I am trying to Purchase the family bundle but every Tryme I enter my credit card credentials it says that my zip code isn’t valid. I know that am Entering everything correctly so I don’t know what to...
Spotify Legend
654 Views
1 replies
0 likes
PlanFamilyCountryPortugalDevice(iPhone 12) My Question or IssueHello,Im trying to update my credit card and I get this message:"Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer se...
Plan Family Country Portugal Device (iPhone 12) My Question or Issue Hello, Im trying to update my credit card and I get this message: "Unfortunately, there is no support at the mome...
Spotify Legend
760 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11 Pro MaxOperating System My Question or Issue SOLVED: not a Spotify problem. The problem is with the blogger inserting way too many advertisements into their edited audio ———————-I have the premium plan and like li...
Plan Premium Country USA Device iPhone 11 Pro Max Operating System My Question or Issue SOLVED: not a Spotify problem. The problem is with the blogger insertin...
Spotify Star
708 Views
1 replies
0 likes
PlanPremiumCountryCzech RepublicDevice(iPhone XS, Macbook Pro late 2016, HP Laptop)Operating System(iOS 10, Windows 10,etc.) My Question or IssueHi all, can I cancel the cancelation of my Premium subscription? Background: I had Premium through my tel...
Plan Premium Country Czech Republic Device (iPhone XS, Macbook Pro late 2016, HP Laptop) Operating System (iOS 10, Windows 10,etc.) My Question or Issue Hi all, can I cancel ...
Spotify Star
503 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10, etc.) My Question or Issue
Not applicable
583 Views
2 replies
0 likes
What about a simple and fast way to cancel a Spotify plan ? The instructions don't work...
What about a simple and fast way to cancel a Spotify plan ? The instructions don't work...
Spotify Star
960 Views
5 replies
0 likes
I registered for the 3 month trial period of Spotify Premium but I forgot the end date of my trial period, neither can I find it in my profile details on spotify.com. Where can I find the end date of my trial period for Spotify premium?
I registered for the 3 month trial period of Spotify Premium but I forgot the end date of my trial period, neither can I find it in my profile details on spotify.com. Where can I find the end date of...
Spotify Star
588 Views
1 replies
0 likes
My daughter is premium-member in Germany (city: Soest). Yesterday 02/01/2021 evening 7 pm she upgradet to Duo and sent me (free member) an invitation. I accepted the invitation and found the right adress. Anything is right at this step. But in the ne...
My daughter is premium-member in Germany (city: Soest). Yesterday 02/01/2021 evening 7 pm she upgradet to Duo and sent me (free member) an invitation. I accepted the invitation and found the right ad...
Spotify Legend
958 Views
5 replies
0 likes
Buongiorno ho creato un buono con la 18app per pagare un abbonamento annuale per spotify premium, ma al momento di riscattare il codice che mi è arrivato mi dice che il codice non è valido. Cosa posso fare?
Buongiorno ho creato un buono con la 18app per pagare un abbonamento annuale per spotify premium, ma al momento di riscattare il codice che mi è arrivato mi dice che il codice non è valido. Cosa poss...
1016 Views
0 replies
0 likes
What the **bleep** spotify.... you first screen when I login says 3 months for $9.99, then when i go to pay for that it then changes to 3months for $14.99. You know that you cannot be doing that right? Very bad business practice's.
What the **bleep** spotify.... you first screen when I login says 3 months for $9.99, then when i go to pay for that it then changes to 3months for $14.99. You know that you cannot be doing that righ...
Not applicable
553 Views
2 replies
1 likes
PlanFamilyCountryBrazil My Question or IssueHow can I change my plan from Family to Duo? Will I loose my music library? Currently, only my wife and I are using the plan, that is the reason we want to change to Duo. How should I do without loosing our...
Plan Family Country Brazil My Question or Issue How can I change my plan from Family to Duo? Will I loose my music library? Currently, only my wife and I are using the pl...
Community Legend
640 Views
1 replies
0 likes
Premium DuoAustraliaSamsung A30 Account A: Spotify was upgraded on MBP to Premium Duo.Account B: Spotify Free was previously installed on Samsung A30, but rarely or never used. Account A (MBP) sent the Duo invite to Account B (Samsung) owner and they...
Premium Duo Australia Samsung A30 Account A: Spotify was upgraded on MBP to Premium Duo. Account B: Spotify Free was previously installed on Samsung A30, but rarely or never used. ...
Moderator
604 Views
1 replies
0 likes
Plan: Premium for StudentCountry: UK Hi, I'm trying to activate the Student + Headspace Premium bundle (I'm currently a UK student with Premium for Student). I click the 'Get Started' button on the page (https://www.spotify.com/uk/headspace/student/)...
Plan: Premium for Student Country: UK Hi, I'm trying to activate the Student + Headspace Premium bundle (I'm currently a UK student with Premium for Student). I click the 'Get Started' butt...
Moderator
4126 Views
5 replies
0 likes
PlanPremiumCountryIndonesiaDevice(ASUS A456U, Redmi Note 3)Operating System(Windows 10) My Question or IssueHello!I have an issue for being unable to pay for my Spotify Premium subscription using my local prepaid card (Telkomsel). Although my balance...
Plan Premium Country Indonesia Device (ASUS A456U, Redmi Note 3) Operating System (Windows 10) My Question or Issue Hello! I have an issue for being unable to pay for my Spotify Pre...
Moderator
884 Views
1 replies
1 likes
PlanPremiumCountry - USA My Question or IssueHi guys, I've had the Spotify/Hulu bundle for years. I just updated my payment method, and my Spotify is working, but the Hulu account is still asking me to subscribe. I checked the forums and do see this ...
Plan Premium Country - USA My Question or Issue Hi guys, I've had the Spotify/Hulu bundle for years. I just updated my payment method, and my Spotify is working, but the Hulu account is s...
Spotify Legend
726 Views
1 replies
0 likes
Hello Team,I'm planning to move to South America. Can I keep my US account and billing details (US credit card) and able to use it or do I have to open a new account? Thank youRich
Hello Team, I'm planning to move to South America. Can I keep my US account and billing details (US credit card) and able to use it or do I have to open a new account? Thank you Rich &nbs...
Spotify Star
495 Views
1 replies
0 likes
PlanPremium FamilyCountryUKDevicen/aOperating Systemn/a My Question or Issue I would like to cancel my Family subscription and revert to the free version, but plan to reactivate later in the year. Would it be possible to reactivate the family plan wi...
Plan Premium Family Country UK Device n/a Operating System n/a My Question or Issue I would like to cancel my Family subscription and revert to the free version, but plan to ...
Spotify Legend
3616 Views
1 replies
0 likes
