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Credit card problems

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Credit card problems

Visitor

I am trying to Purchase the family bundle but every Tryme I enter my credit card credentials it says that my zip code isn’t valid. I know that am Entering everything correctly so I don’t know what to do

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Re: Credit card problems

Moderator
Moderator

Hey @Jemuel6498,

 

Thanks for reaching out to us and welcome to the Community 🙂

 

It's a good idea to open an incognito window on your PC. Sometimes the cache can lead to different issues. Then you can try again subscribing to Premium for Family

 

If the issue persists, you can give these steps a go.

 

You can also send us a screenshot of the error message. Just make sure that all the sensitive information is not visible. We'll look into this further.

 

Let us know how it goes. If you have questions, you know where to find us.

 

 

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