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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanPremiumCountry USA Device Operating System My Question or Issue:I have unsubscribed the spotify premium two months back, but I am still being charged the subscription fee. If anyone can help me out here that would be great. Also my subscription m...
PlanPremium CountryNetherlands DeviceiPhone 7 Operating SystemiOS My Question or IssueI am using my Spotify account for 5 years. Since two weeks my account changed all in a sudden from Premium account into a Free Account, both on mobile and computer....
I have two accounts. One is deabm and the other manueldeabe. both were premium i tried changing the credit card and none is accepted. I did all things suggested in your page and I also checked with the bank and credit card company many times. i conti...
PlanFree/PremiumCountryNetherlandsDevicePhone and DesktopOperating SystemWindows My Question or IssueYesterday I tried to activate my 30 day free trial by transfering the required 0.01 cents to Spotify. However, I never received my free trial. I got ...
PlanPremium FamilyCountrySpainDeviceN/AOperating SystemiOS, MacOS, PS4 My Question or Issue Hi. My wife and I are sharing a Family subscription and we would like to switch to Duo, but when I go to the Duo page it says I am not eligible for the offer....
I am losing my spotify student because i am no longer a student, will i lose hulu as well? The hulu i got from having spotify premium for students.
PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am currently paying for Spotify premium, but when I use the app it is as if I am using it for free.
Hi there, can someone PLEASE help me. i am currently paying for spotify Premium. I have been charged $14,99 since February 2019 and my last payment was on the 8/03/2019. I was logged into my Premium until I accidentally logged out. I cant seem to loc...
I would like to have the Hulu for my existing Premium Family Plan, is it possible? iPhone X - United States
PlanPremiumCountryCanadaDevicePS4, Windows10 Asus Gaming Laptop, Samsung Galaxy S7Operating SystemWindows 10, PS4 OS, Android 8.0.0 My Question or Issue It won't accept my update details whenever I use Prepaid Vanilla visa cards. My subscription expi...
How do I get movies, TV shows to appear on my Roku via my premium Spotify with Hulu account?Only "music" appears.
PlanPremiumCountryTurkeyDeviceIphone 6sOperating SystemiOS 10 Hello there,I'm the member of Spotify premium for the last 8 month and yesterday when i tried to open the app on my phone i couldn't. However i tried a couple of times and then i realized ...
PlanPremium Family Plan CountryCADevice(Samsung Galaxy Operating System(Android Oreo) My Question or IssueCannot access my family plan menu to add or manage. Says i have a family plan subscription yet still cannot access. Its frustrating. How can i g...
PlanFreeCountryPeople's Republic of China （Areas not actually controlled by ROC）DeviceONEPLUSOperating SystemAndroidMy Question or IssuePlease support the payment method in the P.R.C region.
I had spotify premium and just upgraded to spotify premium with hulu free. How can i remove the free hulu and go back to the regular premium subscription? I want to go back because i already have a hulu account registered under the email i use for sp...
My Premium subscription was downgraded without notice
PlanPremiumCountryUSA My Question or IssueI want to access my Hulu account that comes with Premium but I've tried everything and can't find anything regarding this. I get the emails letting me know I have Hulu with my Premium and click the button tha...
Can I do this?PlanPremiumCountryItalyDeviceiPhone 8Operating SystemiOS 12 My Question or Issue
Hi - I moved from the US to Canada some time ago and I'm trying to fully migrate my Spotify Premium account to Canada, since I can't simply change my payment information to a new country. I found this article - https://support.spotify.com/ca-en/accou...
Did anyone get a new update yesterday? new layout interface for premium? well I've been a premium user since january, and yessterday i noticed a dramatic change on my spotify account & im receiving mixed information as to why. All of my artists are n...