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Subscriptions

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Forum Posts

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

Lucifermorningstar

Regular

193904 Views

123 replies

12 likes

  • 193904 Views
  • 123 replies
  • 12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

Music Fan

TiBlack

Newbie

22089 Views

28 replies

4 likes

  • 22089 Views
  • 28 replies
  • 4 likes

Google home mini UK

PlanPremiumCountryUkDevice(IPhone XS, ASUS Windows 10 laptop)Operating System(iOS 13.6.1 Windows 10,etc.) My Question or IssueHow long will it take for me to get the google nest mini email to reeder it?

Visitor

Plan Premium Country Uk Device (IPhone XS, ASUS Windows 10 laptop) Operating System (iOS 13.6.1 Windows 10,etc.)   My Question or Issue How long will it take for me to get the google n...

Billy-J

Spotify Star

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Your account is not eligible for a Google Home Mini

PlanPremiumCountryUSADeviceSamsung Galaxy Note 8, PCOperating SystemAndroid Oreo, Windows 10) My Question or IssueI have spotify premium but any link I follow about redeeming the Google Home mini leads to an error or a page saying I am not eligible. ...

Regular

Plan Premium Country USA Device Samsung Galaxy Note 8, PC Operating System Android Oreo, Windows 10)   My Question or Issue I have spotify premium but any link I follow about rede...

Xenia

Moderator

11451 Views

23 replies

17 likes

  • 11451 Views
  • 23 replies
  • 17 likes

Superuser Contribution Premium account but can’t get a code for the google mini

PlanPremiumCountryUkDevice(iPhone XR)Operating System(iOS 13.7) My Question or IssueI have been a premium account holder for years and have never redeemed anything like this offer of getting a google nest mini before. My friends have been able to get...

Newbie

Plan Premium Country Uk Device (iPhone XR) Operating System (iOS 13.7)   My Question or Issue I have been a premium account holder for years and have never redeemed anything like this ...

11133934374

Casual Listener

852 Views

5 replies

3 likes

  • 852 Views
  • 5 replies
  • 3 likes

Superuser Contribution Para iade

3 aylık üyelik 0.99 kuruş olduğu zaman spotifiyden bir üyelik aldım fakat belli bir zaman kullandıktan sonra üyeliğimi iptal ettim ve hesabı sildim ve 17 şubat 2019 tarihinde kendi ininal hesabımdan 13.99 TL çekildi premium üyeliğimi iptal etmiştim p...

Newbie

3 aylık üyelik 0.99 kuruş olduğu zaman spotifiyden  bir üyelik aldım fakat belli bir zaman kullandıktan sonra üyeliğimi iptal ettim ve  hesabı sildim ve 17 şubat 2019 tarihinde kendi ininal...

Mihail

Spotify Legend

664 Views

3 replies

0 likes

  • 664 Views
  • 3 replies
  • 0 likes

Premium duo fir spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

365 Views

5 replies

0 likes

  • 365 Views
  • 5 replies
  • 0 likes

Удалить информацию о карте

Хочу удалить информацию о моей карте. Как мне это сделать?

Casual Listener

Хочу удалить информацию о моей карте. Как мне это сделать?

Billy-J

Spotify Star

818 Views

5 replies

0 likes

  • 818 Views
  • 5 replies
  • 0 likes

Charged after canceling still dont have premium

Hello I was charged 9.99 USD after canceling my subscription and I dont have premium. I only have one account tied to my card so I dont understand why I was charged when I canceled and dont have premium

Visitor

Hello I was charged 9.99 USD after canceling my subscription and I dont have premium. I only have one account tied to my card so I dont understand why I was charged when I canceled and dont have prem...

Billy-J

Spotify Star

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Re-verification for student!

Hi there, I was sent an email to re-verify my student plan. I have not capped out at the 4 years yet, so I clicked on the "re-verify" button on the email, and it takes me to a page that just is an overview of my account. There is no place to re-verif...

Newbie

Hi there, I was sent an email to re-verify my student plan. I have not capped out at the 4 years yet, so I clicked on the "re-verify" button on the email, and it takes me to a page that just is an ...

nataliecat

Visitor

1316 Views

1 replies

1 likes

  • 1316 Views
  • 1 replies
  • 1 likes

Solved!! Writing off an amount to the wrong account

PlanPremiumCountry Device(Sony VAIO laptop)Operating System(Windows 7)Sorry there was a misunderstanding, account 314vtueqwoxaxhpvpl325cudoln4not used, I ask you to return the debited money, delete the account, since I use other accounts, and pay for...

Visitor

Plan Premium Country   Device (Sony VAIO laptop) Operating System (Windows 7) Sorry there was a misunderstanding, account 314vtueqwoxaxhpvpl325cudoln4 not used, I ask you to return the ...

Billy-J

Spotify Star

363 Views

3 replies

0 likes

  • 363 Views
  • 3 replies
  • 0 likes

Premium family subscription ineligible for Google nest offer problem

Hi. I have a UK Family Premium account. Have had it years. When I log in and cannot see any option for me to obtain a Google nest mini. I pay £14.99 month. When i click on the nest pic where it infers I am eligible (it says 'Get a google nest mini on...

Casual Listener

Hi. I have a UK Family Premium account. Have had it years.    When I log in and cannot see any option for me to obtain a Google nest mini. I pay £14.99 month. When i click on the nest pic...

GrifGrif

Songwriter

605 Views

8 replies

0 likes

  • 605 Views
  • 8 replies
  • 0 likes

Google Nest in France

PlanPremiumCountryFranceDeviceIphone 11Operating SystemIOS 13.6 My Question or IssueMy current question is why we can't have the free Google Nest in France too.

Visitor

Plan Premium Country France Device Iphone 11 Operating System IOS 13.6   My Question or Issue My current question is why we can't have the free Google Nest in France too.

Billy-J

Spotify Star

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Solved!! Not eligible for Google Nest ?

Plan Duo Free/Premium - Premium Country - UK Device Iphone 11 Pro (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a premium DUO account, a google email, and been wi...

Visitor

Plan Duo  Free/Premium - Premium  Country - UK    Device Iphone 11 Pro  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo...

Billy-J

Spotify Star

889 Views

4 replies

0 likes

  • 889 Views
  • 4 replies
  • 0 likes

Google Nest - Eligible

Saw the offer for the free google nest mini last night, and tried to redeem it but it keeps telling me i'm not eligible. I am a premium member (originally a 6 month code) but have my card details on file for when it ends. Is this why I cannot redeem ...

Casual Listener

Saw the offer for the free google nest mini last night, and tried to redeem it but it keeps telling me i'm not eligible. I am a premium member (originally a 6 month code) but have my card details on ...

EthanS1

Community Legend

1413 Views

3 replies

5 likes

Google Nest
Ineligible
Premium
  • 1413 Views
  • 3 replies
  • 5 likes

Solved!! Free Google Nest Mini with Premium?

hey, so i recently opened my spotify app and i noticed i got a pop up saying i am eligible for a free google home nest mini, i clicked it to open a link and once it opened it brought me to an error page. PREMIUMCANADAIPHONE 8IOS 14 My Question or Iss...

Casual Listener

hey, so i recently opened my spotify app and i noticed i got a pop up saying i am eligible for a free google home nest mini, i clicked it to open a link and once it opened it brought me to an error p...

braydenblaze

Casual Listener

2998 Views

11 replies

0 likes

  • 2998 Views
  • 11 replies
  • 0 likes

Payment Cancellation

I have problem, because I have only two accounts in spotify (two different emails) and none of them have a payment subscription. Dispite it, a fee is charged each month. This is probably subscription of my colleague, but im not sure. Is it possible t...

Visitor

I have problem, because I have only two accounts in spotify (two different emails) and none of them have a payment subscription. Dispite it, a fee is charged each month. This is probably subscri...

EthanS1

Community Legend

675 Views

1 replies

0 likes

cancellation
Payment
  • 675 Views
  • 1 replies
  • 0 likes

it says im not eligible for premium?

I'm trying to go into a premium plan after having a free trial period but its saying im not eligible. I have searched for answers and tried going into incognito mode and it still won't let me.

Visitor

I'm trying to go into a premium plan after having a free trial period but its saying im not eligible. I have searched for answers and tried going into incognito mode and it still won't let me.  ...

Billy-J

Spotify Star

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Re: Free Google Nest Mini with Premium

Sure. I am logged in, however the very top navigation still displays 'Premium'. I click on it to see the plans, then click individual (which is what I bought). Then i see the below... Maybe its caching?

Casual Listener

Sure. I am logged in, however the very top navigation still displays 'Premium'. I click on it to see the plans, then click individual (which is what I bought). Then i see the below...   Maybe ...

Billy-J

Spotify Star

395 Views

3 replies

0 likes

  • 395 Views
  • 3 replies
  • 0 likes

Changing family subscription

Hi bit of an unusual one. I’m a long term invited member of a family plan, with siblings. I’ve since got married and would like to leave the original family plan and start up a new family plan - for my new family. But I don’t want to lose all the sav...

Newbie

Hi bit of an unusual one. I’m a long term invited member of a family plan, with siblings. I’ve since got married and would  like to leave the original family plan and start up a new family plan ...

Billy-J

Spotify Star

760 Views

1 replies

0 likes

Family plan issues
  • 760 Views
  • 1 replies
  • 0 likes

No Nest for long term family subscription?

Hi, I'm a long term subscriber of Spotify premium which I pay for with a debit card each month though it seems I'm not eligible for a free nest? whats stopping me from downgrading then upgrading and getting benefits? pretty poor loyalty rewards....

Visitor

Hi, I'm a long term subscriber of Spotify premium which I pay for with a debit card each month though it seems I'm not eligible for a free nest?  whats stopping me from downgrading then upgradin...

Billy-J

Spotify Star

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Student discount

PlanPremiumCountryFranceDevice(iPhone 6sOperating System(iOS 10 My Question or IssueHello, My Spotify has just been renewed as premium even though I had student premium for 2 years. I tried to change plan and had extreme difficulty getting the univer...

Casual Listener

Plan Premium Country France Device (iPhone 6s Operating System (iOS 10   My Question or Issue Hello,  My Spotify has just been renewed as premium even though I had student premiu...

GrifGrif

Songwriter

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes