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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128799 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57063 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232203 Views
144 replies
13 likes
Hi, hab am 24.07.20 eine Email von Paypal bekommen das wenn ich mich bei Spotify anmelde und dort Paypal als Zahlungs Methode angebe ich 3 Monate Test Premium Abo bekomme. Hab alles gemacht wie beschrieben aber nirgends taucht etwas mit 3 Monaten auf...
Hi, hab am 24.07.20 eine Email von Paypal bekommen das wenn ich mich bei Spotify anmelde und dort Paypal als Zahlungs Methode angebe ich 3 Monate Test Premium Abo bekomme. Hab alles gemacht wie besch...
Spotify Star
498 Views
1 replies
0 likes
I recommend Spotify to my friends. They created the new profiles with the free subscription. But it looked like a premium version, they now can choose any song to play and play the previous song, they don't even have ads,have unlimited skips, also th...
I recommend Spotify to my friends. They created the new profiles with the free subscription. But it looked like a premium version, they now can choose any song to play and play the previous song, the...
Spotify Star
8189 Views
3 replies
0 likes
PlanPremium CountryUkraine DeviceiPhone 11Operating SystemiOS 13 Hello, I accidentally enabled premium free trial on the wrong account and disabled it within an hour. Now I can not enable it on the right one because it says that I already tried. Any ...
Plan Premium Country Ukraine Device iPhone 11 Operating System iOS 13 Hello, I accidentally enabled premium free trial on the wrong account and d...
Casual Listener
447 Views
2 replies
0 likes
My individual premium subscriptions payment will be on august 8th. But I would want to change to duo premium subscriptions now. What happends with the rest of the paid month? Will I have to pay for the duo subscription on august 8th or at the date i ...
My individual premium subscriptions payment will be on august 8th. But I would want to change to duo premium subscriptions now. What happends with the rest of the paid month? Will I have to pay for t...
Spotify Star
684 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung galaxy A51Operating SystemAndroid Oreo My Question or IssueSorry I'm an Indonesian and my English not really good but hope you understand, so my problem is, I just buy the premium plan 1 mont with free trial 3 month, ...
Plan Premium Country Device Samsung galaxy A51 Operating System Android Oreo My Question or Issue Sorry I'm an Indonesian and my English not really good but hope you unde...
Visitor
549 Views
2 replies
0 likes
Hello Spotify community. I can't find an answer to this question so I decided to post here for answers. Sorry if the subject did not make sense. I cancelled my premium subscription and it doesn't expire until September. I am planning to get premium a...
Hello Spotify community. I can't find an answer to this question so I decided to post here for answers. Sorry if the subject did not make sense. I cancelled my premium subscription and it doesn't exp...
Spotify Star
399 Views
1 replies
0 likes
I'm trying to pay for Spotify premium through payment by mobile but it say something went wrong please try again. I tried so many time but it still won't go through. I availed the premium last March but after one month I didn't renew it so I cancelle...
I'm trying to pay for Spotify premium through payment by mobile but it say something went wrong please try again. I tried so many time but it still won't go through. I availed the premium last March ...
358 Views
0 replies
1 likes
My partner and I both have Spotify Premium already, but would like to go for Spotify Duo instead to save a bit of money. Are we able to merge our 2 Premium accounts into a Duo account, or will one of us lose all of our data and have to take a new acc...
My partner and I both have Spotify Premium already, but would like to go for Spotify Duo instead to save a bit of money. Are we able to merge our 2 Premium accounts into a Duo account, or will one of...
Moderator
2695 Views
3 replies
0 likes
PlanFreeCountryBelarusDeviceiphone XROperating System(iOS 13) My Question or IssueI am in the 2nd year of the Belarusian State Academy of Communications. The documents were given to us 2 years ago, when we entered. And they won’t give out new ones. S...
Plan Free Country Belarus Device iphone XR Operating System (iOS 13) My Question or Issue I am in the 2nd year of the Belarusian State Academy of Communications. The documents were g...
Spotify Legend
400 Views
1 replies
0 likes
Plan: PremiumCountry: USA Hi, I've been a long-time Spotify Premium user. I wanted to watch a show on Hulu, so I went to the Your Services tab to activate it. I accidentally clicked DEACTIVATE. Now I no longer have access to the Your Services tab to ...
Plan: Premium Country: USA Hi, I've been a long-time Spotify Premium user. I wanted to watch a show on Hulu, so I went to the Your Services tab to activate it. I accidentally cli...
Moderator
1510 Views
4 replies
0 likes
PlanSpotify Premium FamilyCountry Indonesia DeviceAll devicesOperating SystemAll OS My Question or IssueMy renewal payment is declined.I have checked and my Visa credit card is valid and the fund is available.I also have added a new payment method.Bu...
Plan Spotify Premium Family Country Indonesia Device All devices Operating System All OS My Question or Issue My renewal payment is declined. I have checked and my Visa credi...
Spotify Legend
548 Views
1 replies
0 likes
PlanFreeCountrySerbiaDeviceIphone 6sOperating SystemIOS 13, Windows 10 My Question or IssueHello Spotify support, i am hoping you can help me, basically i have an Iphone, and i've made an account on Apple ID and bought spotify premium but then i reme...
Plan Free Country Serbia Device Iphone 6s Operating System IOS 13, Windows 10 My Question or Issue Hello Spotify support, i am hoping you can help me, basically i have an Iphone, and...
Moderator
630 Views
1 replies
0 likes
PlanFreeCountryBelarusDevicepcOperating Systemwindows 10 My Question or IssueI tried to activate premium subscription with my VISA card, issued in the country that i am currently residing in. The country in the account is set to the current country o...
Plan Free Country Belarus Device pc Operating System windows 10 My Question or Issue I tried to activate premium subscription with my VISA card, issued in the country that i am curre...
Community Legend
1129 Views
1 replies
0 likes
PlanFreeCountryRussiaDevicePC, Galaxy A50Operating SystemAndroid Oreo, Windows 10 My Question or IssueCan't buy a premium
Plan Free Country Russia Device PC, Galaxy A50 Operating System Android Oreo, Windows 10 My Question or Issue Can't buy a premium
Moderator
443 Views
1 replies
1 likes
I bought a gift card in Belgium and also have an account on spotify in Belgium. I've tried to redeem the code but it always says something went wrong. I've tried it several times but it doesn't work. I sent an email to spotify but here I only get the...
I bought a gift card in Belgium and also have an account on spotify in Belgium. I've tried to redeem the code but it always says something went wrong. I've tried it several times but it doesn't work....
Spotify Star
514 Views
3 replies
0 likes
The advertised price on Spotify's Singapore website is $S4.99 but according to my bank statements I've been charged $S5.13 consistently over the past 4 months.What could be the reason for this? I am still a student and am verified as one, my plan typ...
The advertised price on Spotify's Singapore website is $S4.99 but according to my bank statements I've been charged $S5.13 consistently over the past 4 months. What could be the reason for this? I...
Spotify Legend
639 Views
1 replies
0 likes
hello on Mei I al ready stop subcribtion for my account " P102B2AF01 ", but the bill still charge me until this month, how can that happen,, I can't contact any your Indonesian services or official account, and there is no phone number, can you help ...
hello on Mei I al ready stop subcribtion for my account " P102B2AF01 ", but the bill still charge me until this month, how can that happen,, I can't contact any your Indonesian services...
Spotify Star
458 Views
3 replies
0 likes
Hello GuysI just buy 3 monts premium trial on 30th june 2020. it was all fine untill today. suddenly my account is on free account not premium again.help please thanks.
Hello Guys I just buy 3 monts premium trial on 30th june 2020. it was all fine untill today. suddenly my account is on free account not premium again. help please 🙂 thanks.
Moderator
651 Views
4 replies
1 likes
I want buy premium subscribe, but I can't do this.I from Russia. I want to pay for a subscription, but I get an error (in the screenshot)My card is registered in Russia and fully working, the region in the profile is Russia
I want buy premium subscribe, but I can't do this. I from Russia. I want to pay for a subscription, but I get an error (in the screenshot) My card is registered in Russia and fully working, th...
Spotify Star
489 Views
1 replies
0 likes
Plan PremiumFree/PremiumCountry Singpaore Device desktop Mcbook(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi can MCO pay spotify family plan?I tried using paypal or switch to SG currency...
Plan Premium Free/Premium Country Singpaore Device desktop Mcbook (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc...
Spotify Star
536 Views
1 replies
1 likes
