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Me cobro 2 veces

Me cobro 2 veces

Me cobro hoy otra vez por este mes de la suscripcion,ya que, entonces decidi cancelarlo y me dijo que mañana se acababa mi mes ( porque yo pague la suscripcion el 1ro de mayo )

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1 Reply

Hey @u-ud38u97_6v, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

 

If you were charged and meant to cancel, reach out to us on Twitter or Facebook with your account info within 14 days of the payment being made.

 

Our team will take a closer look at your account to see what's going on.

 

Hope that helps.

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