Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
I signed up for premium Spotify for 90 days beginning January 1 and going through the end of March. I have not had the opportunity to use Spotify as I have been taking care of my critically ill mother for the past three months. Is there anyway I can ...
How long until you get charged again after one failed transaction?
I want stop prenium but I lose my account, how stop it?I don't have my mail or my pseudo. Thx
Recently lost my phone and got a new one through the insurance.. activated today and trying to get into my spotify premium which I had subscribed to months ago.. of course I'm on spotify free and when entering my card info to I guess resubscribe?? It...
I recently moved to London from Portugal. I want to update my payment by apparently is not possible because it doesn't match my country in my profile, but I can't change my country. Any ideas? Thanks.
Hi, I was given a 10$ spotify premium gift card by a friend recently. When I wanted to use it I went to the spotify website and entered it under the gift card section. When I had fishined entering all of the information required I got an email saying...
I wanted to renew my sbscription but the only options were student, which I am not, family, which I don't have a need for, or one year in full, which is far too expensive for me. Why can't I simply pay 9.99 like before?
Hi My premium account is paid by Roges as part of my cell phone plan.My wife's Spotify premium is working but mine has dropped to Spotify Free. I have called Rogers and they say everything is fine on their end. What can I do to get my premiuim subscr...
I filled out the Spotify premium for students and after I put In my billing details and went next to put In my school work. I just realised I didnt want to pay for it right now, or upgrade right now, so I exited off the website but yesterday you stil...
I have a Premium trial that ends in 3 days. I do not have a cancel option on the Account or Subscription page. It shows my payment method as PayPal but no way to change that or cancel the trial. It says: Your Premium plan will end on 3/26/18 and you ...
Hello, I have a problem when I want to get premium in my country, Romania. When I try to activate the premium spotify and insert the card details, i get this message (attached file). I can pay with my debit card on other platforms.What can I do? Than...
I have been paying for premium through Apple and am about to swap phones to an android device. I know I can cancel the automatic renewal with Apple and then resubscribe directly through Spotify, but when I do will I be able to see the playlists and s...
Hi!i forgot to cancel the renewal of the account pro and I disactivated it too late.Can I just get a remboursement of the 9,95€?Thanks in advance.
So when I filled in my VISA card details for the Premium membership, the country was set to USA but I'm in Vietnam and now I can't change my country to Vietnam to listen to Vietnamese music. Please help!!!!!!!
I was purchaseing premium and went to see what I needed for the student version, and once I saw what id was required I backed out to purchase the regular 9.99 premium and on my bank statements I got charged the 9.99 and the 4.99 when I should only be...
Hi! First of all I have tried contacting customer service and the same email directing me to here keeps popping up. I want them to answer me! So my problem is that I have tried to get a free 30 day trial because I want to test it out to see if premiu...
I recently paid for premium but canceled accidentally. Help!
I was trying to create a student account with the Spotify/Hulu subscription for $4.99. I logged into my account and went through all the steps and then it wouldn't let me. I checked my account and it said I didn't have premium but I checked my bank a...
I already have a student account on spoitfy but how do I connect it to my Hulu account that exist at the same email? Thanks!
I am trying to change my c.c. info, but the only option I am given is PayPal. How can I fix this issue?