Meu pagar não foi concluído como faço pra efetuar pagamento

[#1]

Meu pagamento não foi concluído problema do cartão de crédito como faço pra efetuar pagamento este mes

[Lyubka]

Hey there,

Thanks for reaching out here in the Community. We hope you don't mind us answering in English as this is the official language of the forum.

Could you please let us know if you're trying to pay for a recurring subscription or you're trying to sign up for Premium? 

In order for the payment to go through successfully, make sure that:

• Your credit card is issued in the same country as the country of their Spotify account. You can check your account's country settings on your account page.
• Your card is open for foreign, recurring and online payments. You may need to double-check this with your bank.
• You have set up a 2 factor authentication.

Once you've checked these, you can try paying again using:

• An incognito/private window or another browser.
• A different network / mobile data.
• A different device.
• A different payment method (if available). You can find out more info on the different payment methods you can use in this article.
   

Hope something here helps, reach out if you have any other questions.