Monthy to yearly subscription

[dany_00]

I recently renewed my premium account and by mistake choose the montly plan. I am trying to change it to the yearly subscription but have not been able to find where can I do so. Thank you

[Billy-J]

Hey @dany_00, and welcome to the community. 

Hope you’re doing great!

Can you tell me which country you reside in? I’ll be able to take a look for you and reply with some more info.

Thanks!

[dany_00]

Hi Billy-J,

Thank you for your reply. I am in Portugal.

Thank you

Daniela

[Billy-J]

Hey @dany_00.

Thanks for the info! Did you get this yearly plan by a promotion? If you did, please send me screenshot of the promotion (hide sensitive info before posting to the community). 

If you didn’t, please let me know.

Thanks!