Help Wizard

Step 1


Moved Countries with Premium for Family

Moved Countries with Premium for Family


Premium for Family


South Africa



(iPhone 7)

Operating System

(iOS 10)


My Question or Issue


I have recently decided to stay in South Africa. My card in the UK is not active and the family subscription needs to be renewed however every time I try update it with my South African card it prompts me to change country - which I do. After that I try update payment method again and get sent back to the same screen indicating that I'm still in the UK.


How can I change countries and update my payment method to the South African credit card?


Thanks in advance,

1 Reply

Hey @koobeans1,


Spotify doesn't have any immediate plans to launch Premium for Family in your country (South Africa), but I'll make sure to pass your feedback onto Spotify.

MaximSpotify Star
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