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Music and Playlists Disappeared

Music and Playlists Disappeared

Plan

Premium

Country

 USA

Device

iPhone 7, Samsung S8+, HP Laptop, Mac Laptop

 

 

My Question or Issue

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2 Replies

I checked on my wife's iphone, my android, my windows laptop, and my wife's apple laptop. Same on each of them. Everything added before January 2017 is still on the list and functioning normally and my Premium is still recognized as such. 

I opened the app and all of my songs and playlists added after Jan 2017 are missing. Checked on multiple devices and the same thing presents on all.

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