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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75788 Views
31 replies
2 likes
Moderator
121683 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159710 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
312901 Views
174 replies
13 likes
Cada vez que me notifican el cobro de mi suscripción mensual, me llega el cobro dos veces, (el cual, por cierto, lo cobran el día que termina el mes y no el primer día del mes siguiente). En mi estado de cuenta aparece doble, cada vez que recibo mens...
Cada vez que me notifican el cobro de mi suscripción mensual, me llega el cobro dos veces, (el cual, por cierto, lo cobran el día que termina el mes y no el primer día del mes siguiente). E...
Spotify Star
4154 Views
1 replies
4 likes
No se requiere ninguna de la información a continuación. Sin embargo, cuanto más brindes, más fácil será para nosotros intentar y ayudar.PlanPremiumPaís PERUDispositivo Sistema operativo(iOS 10, Android Oreo, Windows 10, etc.) Mi pregunta o problemaH...
No se requiere ninguna de la información a continuación. Sin embargo, cuanto más brindes, más fácil será para nosotros intentar y ayudar. Plan Premium País PERU Dispositivo Sistem...
Not applicable
479 Views
1 replies
0 likes
Acabei de descobrir que tenho uma conta free no meu email do yahoo. E eu usava uma conta Premium no facebook, não consigo usar os serviços do premium gostaria de ficar apenas com essa. Ja desinstalei o app e não resolve. Será que tenho que cancelar u...
Acabei de descobrir que tenho uma conta free no meu email do yahoo. E eu usava uma conta Premium no facebook, não consigo usar os serviços do premium gostaria de ficar apenas com essa. Ja desinstalei...
Spotify Star
606 Views
3 replies
0 likes
I can not buy a premium account. This card was also used to buy a premium account
I can not buy a premium account. This card was also used to buy a premium account
Spotify Star
577 Views
5 replies
0 likes
PlanFree/PremiumCountry UkraineDevice(iPhone 7, Macbook Pro 2015)Operating System(iOS 10, Hight Sierra.) My Question or Issue HelloSince there is no Spotify in Ukraine, I want to purchase a subscription.Registed on Vietnam, and wanted to pay, but cou...
Plan Free/Premium Country Ukraine Device (iPhone 7, Macbook Pro 2015) Operating System (iOS 10, Hight Sierra.) My Question or Issue Hello Since there is no Spotify in Uk...
Community Legend
363 Views
1 replies
0 likes
PlanPremiumCountryRomania DeviceSamsung galaxy A5 2016Operating SystemAndroid 7.0 My Question or IssueHelloI have a problem with buying a premium account. I had a premium account for several months, but 4 days ago it says that no payment has been mad...
Plan Premium Country Romania Device Samsung galaxy A5 2016 Operating System Android 7.0 My Question or Issue Hello I have a problem with buying a premium account. I had a pr...
Spotify Star
337 Views
1 replies
0 likes
My Question or Issue When I got my phone contract I got a subscription to Spotify aswell. However now the contract has ended it canceled my Spotify and I think erasing my account. Is there anyway to get my account back with my music on? Thanks
My Question or Issue When I got my phone contract I got a subscription to Spotify aswell. However now the contract has ended it canceled my Spotify and I think erasing my accou...
Spotify Star
495 Views
1 replies
0 likes
PlanFamily PremiumCountry UsaDevice Samsung galaxy 7Operating System My Question or IssueMy wife has the family premium acct. My acct is tied to it. I recently got online to sync music and it lost my tie to the family acct. Wife sent me the link agai...
Plan Family Premium Country Usa Device Samsung galaxy 7 Operating System My Question or Issue My wife has the family premium acct. My acct is tied to...
Spotify Star
583 Views
3 replies
0 likes
PlanStudent discount/PremiumCountry UKDeviceEcho/Phone/PC My Question or Issue So I currently live in a shared house. My Amazon echo is set up and connected to my Spotify account. The echo can be accessed by anyone, and by extension Spotify can be ac...
Plan Student discount/Premium Country UK Device Echo/Phone/PC My Question or Issue So I currently live in a shared house. My Amazon echo is set up and connected to my Spoti...
Roadie
477 Views
1 replies
0 likes
Canada My Question or Issue An ad just played proposing a 60-day subscription for $0.99, but when I tried to use it the only option that comes up is 30-day free trial. I saw that others had this problem and were given the 60-day option. If the propot...
Canada My Question or Issue An ad just played proposing a 60-day subscription for $0.99, but when I tried to use it the only option that comes up is 30-day free trial. I ...
Spotify Star
595 Views
1 replies
0 likes
I purchased the 0.99EUR 3 month Spotify premium packet on the 6th of June this year,but on the Spotify website it says it will auto renew on 9/6/2018 which I guess is 6/9/2018 for Europeans, since it shouldn't last just 3 days. Does this mean it will...
I purchased the 0.99EUR 3 month Spotify premium packet on the 6th of June this year,but on the Spotify website it says it will auto renew on 9/6/2018 which I guess is 6/9/2018 for Europeans, since it...
Community Legend
621 Views
2 replies
0 likes
PlanStudent PremiumCountryUSA My Question or IssueI am unable to link hulu to my spotify student premium account. When I try to link I am sent to an error page (image attached). I found a post having similar issues and have tried the troubleshooting ...
Plan Student Premium Country USA My Question or Issue I am unable to link hulu to my spotify student premium account. When I try to link I am sent to an error pag...
Spotify Star
913 Views
3 replies
1 likes
I have been double charged for several months on premium.
I have been double charged for several months on premium.
Community Legend
446 Views
1 replies
0 likes
I've used 8 different credit cards with enough balance to support premium's fees. Every time I plugged in the card, I receive a message saying "Payment Method Declined" I know for certain that waiting and waiting and waiting to try again isn't workin...
I've used 8 different credit cards with enough balance to support premium's fees. Every time I plugged in the card, I receive a message saying "Payment Method Declined" I know for certain that waitin...
Community Legend
1036 Views
1 replies
1 likes
Hello there!I have this problem, i can't pay with paypal for premium.I used my paypal for other account,i canceled that.There is no chance to pay it in my new account ? My credit card is not avaliable ( Maestro) for paying and paypal is much easier f...
Hello there! I have this problem, i can't pay with paypal for premium.I used my paypal for other account,i canceled that.There is no chance to pay it in my new account ? My credit card is not avalia...
Community Legend
711 Views
1 replies
0 likes
Hey, so I have always been a spotify user, sometimes premium when I've got the money. And I'm trying to get premium again now, I tried it on my phone multiple times to make the payment but it always reloaded the green button at the end. I tried today...
Hey, so I have always been a spotify user, sometimes premium when I've got the money. And I'm trying to get premium again now, I tried it on my phone multiple times to make the payment but it always ...
Community Legend
415 Views
1 replies
0 likes
Hi, I am trying to redeem spotify premium but it keeps saying "invalid pin code" I tried first on the phone and on my laptop. PS I am from Belgium,
Hi, I am trying to redeem spotify premium but it keeps saying "invalid pin code" I tried first on the phone and on my laptop. PS I am from Belgium,
Community Legend
534 Views
1 replies
0 likes
Hi everybody,since last week I've been getting a notification about updating my payment method. It's because my old card, which I used until now, expired and I got a new one. Last week I bought the 129CHF/year subscription with the new card, but it s...
Hi everybody, since last week I've been getting a notification about updating my payment method. It's because my old card, which I used until now, expired and I got a new one. Last week I bought the...
Community Legend
524 Views
1 replies
0 likes
I need help to get this setup - what I want is a Premium account setup for Canada. What I have is a free account setup as US. I live in Canada. On a recent trip to the US I setup a free Spotify account as I was thinking of using the service. My free ...
I need help to get this setup - what I want is a Premium account setup for Canada. What I have is a free account setup as US. I live in Canada. On a recent trip to the US I set...
Community Legend
388 Views
1 replies
0 likes
