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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132085 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66516 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
248670 Views
153 replies
13 likes
Family: keep getting kicked out due to address, even we all have and post the same address. We have a family account. We all share the same address and we all submit it exactly the same way. For months it worked. All of sudden, we were to confirm it,...
Family: keep getting kicked out due to address, even we all have and post the same address. We have a family account. We all share the same address and we all submit it exactly the same way....
Casual Listener
637 Views
2 replies
0 likes
Do I lose my playlists when switching from Premium Spotify I Tunes account to a direct Premium Spotify account?
Do I lose my playlists when switching from Premium Spotify I Tunes account to a direct Premium Spotify account?
Community Legend
283 Views
1 replies
0 likes
I live in Romania and only have a maestro card and a paypal account but neither are supported, can I use a vpn of some sort or something to get my spotify premium?
I live in Romania and only have a maestro card and a paypal account but neither are supported, can I use a vpn of some sort or something to get my spotify premium?
Spotify Star
282 Views
1 replies
0 likes
Hello, Ive got an free sportify account but I would like to try the premium. The problem is, at the moment I'm in Indonesia for holiday (I live official in the Netherlands) but I can't change my country in my profile. Only Indonesia is available. I c...
Hello, Ive got an free sportify account but I would like to try the premium. The problem is, at the moment I'm in Indonesia for holiday (I live official in the Netherlands) but I can't chan...
Community Legend
749 Views
1 replies
0 likes
PlanPremiumCountry GermanyDevice Operating System(Android Oreo) My Question or Issue Hi, I'm a premium user on a family account. We have been really happy with spotify services, but we have noticed on all joined accounts that even though we don't lis...
Plan Premium Country Germany Device Operating System (Android Oreo) My Question or Issue Hi, I'm a premium user on a family account. We have been really happy...
Moderator
293 Views
1 replies
0 likes
I have pre-paid for 12 months but I still get an error message that I need to update the payment plan or my offline content willl dissapear. Do not reply that I should log off/log in. Just fix the issue for my account. TODAY
I have pre-paid for 12 months but I still get an error message that I need to update the payment plan or my offline content willl dissapear. Do not reply that I should log off/log in. Just fi...
Moderator
294 Views
1 replies
0 likes
Who can i contact to stop being charged twice - Spotify has managed to charge both my credit card and debit card for usage - I only have one spotify account. Please advise.
Who can i contact to stop being charged twice - Spotify has managed to charge both my credit card and debit card for usage - I only have one spotify account. Please advise.
Community Legend
365 Views
1 replies
0 likes
Cómo cancelar suscripción con otra empresa y suscribirse a Spotify premium web directamente sin perder las listas
Cómo cancelar suscripción con otra empresa y suscribirse a Spotify premium web directamente sin perder las listas
Composer
331 Views
1 replies
0 likes
PlanFamily-PremiumCountry ChileDevice My Question or IssueSomeone used my credit card to subscribe with you guys, without asking to me, so monthly I have two bills from spotify, my family plan and someones other plan, payment detail from my credit ca...
Plan Family-Premium Country Chile Device My Question or Issue Someone used my credit card to subscribe with you guys, without asking to me, so monthly I ha...
Spotify Star
273 Views
1 replies
0 likes
Hi,I am planning to switch to Sporify Family, but I have my Regular Premium right now and will end up on 28th of July.My question is, if I switched to Spotify Family right now, should I pay for the full P194 or there will be a deduction based on my c...
Hi, I am planning to switch to Sporify Family, but I have my Regular Premium right now and will end up on 28th of July. My question is, if I switched to Spotify Family right now, should...
Spotify Star
438 Views
3 replies
0 likes
Boa noite! Possuo o plano premium familiar, e há uns dois meses ao invés de vir apenas uma cobrança de 26,90, estão vindo duas... Gostaria de saber o que poderia fazer para solucionar este problema... Já confirmei que os dois valores estão sendo debi...
Boa noite! Possuo o plano premium familiar, e há uns dois meses ao invés de vir apenas uma cobrança de 26,90, estão vindo duas... Gostaria de saber o que poderia fazer para solucion...
Spotify Star
747 Views
4 replies
0 likes
I get Spotify Premium for free on the plan im on with Spark. I went through the process of putting my number in and linking my Spotify account and that was fine but now I've realised that my account isn't premium and hasn't been for the past week or ...
I get Spotify Premium for free on the plan im on with Spark. I went through the process of putting my number in and linking my Spotify account and that was fine but now I've realised that my account ...
Composer
501 Views
1 replies
0 likes
There was a new update on the app on iOS and since that update I no longer have my premium subscription that I’ve had for about 4 years. I’ve never missed a payment or anything and I’m just abit confused to why it’s not working anymore. I had thousan...
There was a new update on the app on iOS and since that update I no longer have my premium subscription that I’ve had for about 4 years. I’ve never missed a payment or anything and I’m just abit conf...
Composer
302 Views
1 replies
0 likes
PlanPremium (but it says I'm using free)CountryUnited StatesDeviceIt was an LG Rebel 2, but now it's a Samsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueI recently opened up a new bank account and so I wanted to update my payment info...
Plan Premium (but it says I'm using free) Country United States Device It was an LG Rebel 2, but now it's a Samsung Galaxy S9 Operating System Android Oreo My Question or Issue ...
Spotify
6983 Views
3 replies
0 likes
PlanPremiumCountry USADeviceiPhone 7, Samsung S8+, HP Laptop, Mac Laptop My Question or Issue
Plan Premium Country USA Device iPhone 7, Samsung S8+, HP Laptop, Mac Laptop My Question or Issue
Not applicable
398 Views
2 replies
0 likes
My Question or Issue Good morning. I live in italy and my credit card is from italy. i had spotify Premium account since 9months and i have always payed with my credit card. 3days ago spotify sent me an email where my payment for this month was no go...
My Question or Issue Good morning. I live in italy and my credit card is from italy. i had spotify Premium account since 9months and i have always payed with my credi...
Newbie
335 Views
1 replies
0 likes
how to cancel subscription, if I do not have the Spotify account to which my card is associated, since they stole my data. I need a solution because I'm losing money.
how to cancel subscription, if I do not have the Spotify account to which my card is associated, since they stole my data. I need a solution because I'm losing money.
Spotify Star
275 Views
1 replies
0 likes
UK Premium trail I am currently signed upto a 3 month Premium trail for £9.99, I am only a month in but I would like to upgrade to Family. What will happen to my trail? What will I end up paying and when?
UK Premium trail I am currently signed upto a 3 month Premium trail for £9.99, I am only a month in but I would like to upgrade to Family. What will happen to my trail? What...
Community Legend
269 Views
1 replies
0 likes
So I’m enrolled in college, I am a rising freshman and I have had Spotify premium for a while and now I want to add Hulu and use the student discount but when I enter it it says to check my status. I have a student ID and everything though. Any ideas...
So I’m enrolled in college, I am a rising freshman and I have had Spotify premium for a while and now I want to add Hulu and use the student discount but when I enter it it says to check my status. I...
Spotify Star
384 Views
1 replies
0 likes
PlanPremiumCountry USDeviceGalaxy S 7 My Question or Issue I've been having an issue which when I searched seems to be pretty common: Several times I've gotten a notification that my music is playing on another, unpaired, device. This has happened ev...
Plan Premium Country US Device Galaxy S 7 My Question or Issue I've been having an issue which when I searched seems to be pretty common: Several times I've...
Spotify Star
972 Views
7 replies
0 likes
