Announcements

Help Wizard

Step 1

NEXT STEP

My Question or Issue I changed my country from Uk to Romania and when I apply to premium plan the pa

My Question or Issue I changed my country from Uk to Romania and when I apply to premium plan the pa

 

 

My Question or Issue

I changed my country from Uk to Romania and when I apply to premium plan the payment doesn't go through and keep saying to change the country (but I did)

Reply
1 Reply

Hi there @denesboro,

 

Welcome to the Spotify Community and thanks for reaching out!

 

Just to confirm, are you using a payment method issued in Romania? Note that the country on your Spotify account must match that of the payment method you're using. If they do, then this might be a caching issue. I'd recommend subscribing again by manually re-entering your payment details in an incognito/private window or with another browser/device (like a computer, for example).

 

There are some additional troubleshooting steps in this article, feel free to check it out and give them a try as well.

 

Hope this helps. Cheers 🤘

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random