My account is not activated

lorieslee · 2017-12-26

Hi, about an hour ago i bought premium via. vodafone. In the attachments it says "You will be receiving a SMS when your account is activated"

I already paid for premium and my account is still "free"

Need help about this. (I didn't receive any e-mails)

Maxim · 2017-12-26

I'd recommend reaching out to Vodafone so they can look into this 🙂

Thanks.

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loriesleex · 2017-12-26

Already did. They said "You should try to find the solution with spotify"

Maxim · 2017-12-26

I understand that, but since your subscription is through Vodafone, you'll have to reach out to them again.

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