My payment is not working

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My payment is not working

Newbie
Hey I have Spotify premium and I have it for 3 months now. 1 month was for tree, 2 everything went OK but now they say that they didn't get my money and when I try to upgrade my profile it is still not working and they say they gonna delete my profile. Please help me I dont know what to do
1 Reply

Re: My payment is not working

Roadie

Hey there @EmaDorceva, welcome in the community!

 

That doesn't sound good. I'd suggest reaching out to a member of the Spotify staff so that they can take a look backstage for you. You can view how here.

 

Hope this helps!

K

 

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