My premium account has just stopped working

[Robinson88]

Why has my premium account just changed to a free account? I can still see my playlists however all adverts are back and the playlists won't download.

[ItsJamesJ]

Hey!

Welcome to the Community.

Sorry to hear you're having some issues with your Spotify Subscription.

If you head on over to https://www.spotify.com/account/subscription what does it say here?  

If you also head on over to https://www.spotify.com/account/subscription/receipt/ you'll be able to see when you were last billed for Spotify Premium, then if that was a month ago or longer, that'll be why you've been downgraded to Spotify Free 🙂

Hope this helps,

 - James