My Question or Issue
Although I am a premium user when I try to listen to music without internet connection I can’t
Hi @stassie1, thanks for writing.
That's not cool! Have you tried using other devices?
Do you get any error messages?
Have you tried using wi-fi as well as your phone data?
Please give me any other details you might find relevant :)
You know that in order to listen offline you have to save the songs, right?
Only those ones will be available when you have no internet signal.
After saving the songs, do you see a green arrow on the left side of each one?