Help Wizard

Step 1


Normal Premium

Normal Premium

So I had a normal Spotify Premium Account a while ago. It got cancelled for some reason I don't know. And for my main problem, I am not able to get the normal Premium account back! If I click on the purchase panel it immediately to the family plan, which I don't want. I just want my normal Premium back, and not buy a gift card every month

1 Reply

Hey @rapidfairy, welcome to the community!


If you're only getting the option to upgrade to Family, try clearing your browser's cache and cookies, using an incognito window, or a different browser to resubscribe.


In case you're still unable to get the regular Premium subscription, try following these steps before trying to resubscribe from scratch.


Let me know how it goes.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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