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Not yet on Premium

Not yet on Premium

Hey Spotify team, 

 

I just made my payment today (which is still before the deadline for payment)  yet,  I am still not subscribed to premiums. 

 

You may check the photo attached here for proof.

 

Please help.  Many Thanks! 

 

<removed sensitive info>

Reply
1 Reply

Hey @TrishYeah,

Apologies for the late reply, but maybe I can still help 🙂


You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

Luke

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