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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128919 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57391 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232601 Views
144 replies
13 likes
1126526610 Last payment was made on 15-03, I've had spotify family for the last 1,5 years now. There is no reason to be found anywhere on my account as to why the subscription changed. I would really like to get this resolved because I wont be paying...
1126526610 Last payment was made on 15-03, I've had spotify family for the last 1,5 years now. There is no reason to be found anywhere on my account as to why the subscription changed. I wou...
Roadie
538 Views
1 replies
0 likes
Hi,I signed in Spotify Premium while I was living in Denmark, now I moved to Spain and I can't change the credit card details.When I update the credit card details on my profile, I am asked to change the country in my profile. When I change the count...
Hi, I signed in Spotify Premium while I was living in Denmark, now I moved to Spain and I can't change the credit card details. When I update the credit card details on my profile, I am asked to ch...
Spotify Star
288 Views
3 replies
0 likes
My Question or Issue I can't purchase the offer via paypal. I am getting redirected to the site where I can choose my payment method, even though I just accepted the terms of use and the payment with PayPal before. Resulting in a nonstop loop of acce...
My Question or Issue I can't purchase the offer via paypal. I am getting redirected to the site where I can choose my payment method, even though I just accepted the terms of use and t...
Newbie
247 Views
1 replies
0 likes
Spotify UsernamePlanFree/PremiumCountry PhilippinesDeviceAsusOperating SystemAndroid My Question or Issue I paid 129 pesos for my 1month subscription. But it didnt work. I dont know why. Can someone help me here. Thanks in advance.
Spotify Username <removed sensitive information> Plan Free/Premium Country Philippines Device Asus Operating System Android My Question or Issue I paid 129 pesos ...
Spotify Star
237 Views
1 replies
0 likes
Hello, i have 1 problem. Please! What i can do, when i dont remember my Email and Password to Spotify account, and i cant stop Automaticli Subscribe. I have only Paypal Autorized email, and no more.....thank you for every help! love you!
Hello, i have 1 problem. Please! What i can do, when i dont remember my Email and Password to Spotify account, and i cant stop Automaticli Subscribe. I have only Paypal Autorized email, and ...
Spotify Star
728 Views
1 replies
0 likes
I don't know why I can't add any credit cards for my subscription? Spotify recently open in Vietnam. I registered for 1 trial month. I added a credit card successfully. However, after 1 month, Spotify can't charge although my card still have money. A...
I don't know why I can't add any credit cards for my subscription? Spotify recently open in Vietnam. I registered for 1 trial month. I added a credit card successfully. However, after ...
Spotify Star
230 Views
1 replies
0 likes
Quiero mi dinero de regreso, ya que ni siquiera tengo el servicio más aparte tengo un doble pago que ni está reflejado
Quiero mi dinero de regreso, ya que ni siquiera tengo el servicio más aparte tengo un doble pago que ni está reflejado
Not applicable
221 Views
1 replies
0 likes
I used a gift card for 3 months a week ago and my spotify was ok but now my premium paused. It says i have to update my paymant options but i jsut used a GIFT CARD
I used a gift card for 3 months a week ago and my spotify was ok but now my premium paused. It says i have to update my paymant options but i jsut used a GIFT CARD
Spotify Star
278 Views
1 replies
0 likes
My account automatically updated to premium even though I’m still a student. I want to know if I’m going to be reimbursed the difference for the month?
My account automatically updated to premium even though I’m still a student. I want to know if I’m going to be reimbursed the difference for the month?
Spotify Star
548 Views
1 replies
0 likes
I've been with Spotify for awhile now and love the service but my sub failed to renew the other day using my Paypal and it's asking me to update with a credit card (I no longer own one anymore) and have been using paypal through my bank and now it se...
I've been with Spotify for awhile now and love the service but my sub failed to renew the other day using my Paypal and it's asking me to update with a credit card (I no longer own one anymore) and h...
Spotify Star
2050 Views
3 replies
0 likes
Hey, I am trying to pay spotify premium but the system does not accept any of my credit cards. I alredy verify that I have enough credit and that the country code is right. I need my music, help me please
Hey, I am trying to pay spotify premium but the system does not accept any of my credit cards. I alredy verify that I have enough credit and that the country code is right. I need my m...
Spotify Star
437 Views
1 replies
0 likes
I NEED TO SPEAK TO SOMEONE IMMEDIATELY ABOUT MY ACCOUNT THAT I HAVE BEEN CHARGED FOR AND CAN NOT ACCESS OR FIND MY MUSIC! I HAVE EMAIL AFTER EMAIL AND STILL NO RESPONSE!!! THIS IS NOT COOL OR A WAY TO HANDLE BUSINESS. IT SHOULD NOT BE THIS HARD TO GE...
I NEED TO SPEAK TO SOMEONE IMMEDIATELY ABOUT MY ACCOUNT THAT I HAVE BEEN CHARGED FOR AND CAN NOT ACCESS OR FIND MY MUSIC! I HAVE EMAIL AFTER EMAIL AND STILL NO RESPONSE!!! THIS IS NOT COOL OR A WAY T...
Roadie
279 Views
1 replies
2 likes
no se registro mi pago no se que puede hacer?
no se registro mi pago no se que puede hacer? <snip - mod edit>
Casual Listener
913 Views
2 replies
0 likes
Hi everyone, I tried using the student edge referral to get the spotify premium student discount and it said it wouldnt charge me unless my school was verified. My school however wasnt verified but spotify has still charged me the $6 and my account h...
Hi everyone, I tried using the student edge referral to get the spotify premium student discount and it said it wouldnt charge me unless my school was verified. My school however wasnt verifie...
Roadie
227 Views
1 replies
0 likes
Soy de argentina y quisiera poder abonar con otro método de pago que no sea tarjeta de crédito pero no me deja
Soy de argentina y quisiera poder abonar con otro método de pago que no sea tarjeta de crédito pero no me deja
Roadie
263 Views
1 replies
0 likes
I am using an account since i joined spotify but i want to use same account as facebook user to reach my friends and etc. As i realised i can use only one. If i join to facebook one; i can't use my premium abilities. What should i do?
I am using an account since i joined spotify but i want to use same account as facebook user to reach my friends and etc. As i realised i can use only one. If i join to facebook one; i can't u...
Community Legend
235 Views
1 replies
0 likes
Help.. I keep getting billed monthly. I applied for the $99 annual fee. No one ever replies to help or contact us.. I guess i should try Amazon music?
Help.. I keep getting billed monthly. I applied for the $99 annual fee. No one ever replies to help or contact us.. I guess i should try Amazon music?
Roadie
228 Views
1 replies
0 likes
Payed 10 bucks for a Spotify gift card to renew my service. Just dropped to free, and keeps bugging me about getting the family plan. Snoused around and figured it's prolly cuz I have a Spotify app on my computer too, so I wont be burning up my phone...
Payed 10 bucks for a Spotify gift card to renew my service. Just dropped to free, and keeps bugging me about getting the family plan. Snoused around and figured it's prolly cuz I have a S...
Casual Listener
612 Views
2 replies
0 likes
I am in Canada - my account profile shows I am in Canada.I am trying to change payment method away from Paypal and to a Canadian Visa card. I keep getting an error message saying that my payment method must match my country? which is does - both Cana...
I am in Canada - my account profile shows I am in Canada. I am trying to change payment method away from Paypal and to a Canadian Visa card. I keep getting an error message saying that my p...
Spotify Star
262 Views
1 replies
0 likes
Hi. Im currently living in Malaysia. My subscription just expired so i want to get a new one. The thing is im going back to Pakistan this week for a few months. I know theres no spotify in Pakistan. I want to know if I get a 3 months subscription bef...
Hi. Im currently living in Malaysia. My subscription just expired so i want to get a new one. The thing is im going back to Pakistan this week for a few months. I know theres no spotify in Pakistan. ...
Spotify Star
2698 Views
1 replies
0 likes
