Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114359 Views
- 72 replies
- 9 likes
- 114359 Views
- 72 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13817 Views
- 27 replies
- 2 likes
- 13817 Views
- 27 replies
- 2 likes
Superuser Contribution Change of plan with existing contract.
Hi. I bought a premium acct with 2 free subscribtion month. My contract ends in Dec. I would like to upgrade to family acct. will my existing subscription payment be cancel? Since I’ve already paid for the 10 months. Do I pay the difference? Or I nee...
- Hi. I bought a premium acct with 2 free subscribtion month. My contract ends in Dec. I would like to upgrade to family acct. will my existing subscription payment be cancel? Since I’ve already paid f...
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- Moderator
- 330 Views
- 1 replies
- 0 likes
- 330 Views
- 1 replies
- 0 likes
Superuser Contribution Double charged and charge after cancelling subscription
I canceled my account and I am still being charged. When open the spotify app it shows the free version but they are still charging me. When I was noticed the charge I looked into there previous charges and I was being charges twice a month. I only h...
- I canceled my account and I am still being charged. When open the spotify app it shows the free version but they are still charging me. When I was noticed the charge I looked into there previous char...
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- Moderator
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes
Premium
I had premium on my phone since April of this year and I changed device today,I logged in and my premium is gone,on my old device it still exists but on my new device it promotes premium and I don't even have it ,I have logged in and out a couple of ...
- I had premium on my phone since April of this year and I changed device today,I logged in and my premium is gone,on my old device it still exists but on my new device it promotes premium and I don't ...
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- Composer
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Can't add existing account on to family plan
Can't use existing account for family plan. When my sister sent the invite to my account I clicked it it went to confirmation.... Then it went to edit profile and I realised that the email is wrong so I change it to my Spotify account email. But ever...
- Can't use existing account for family plan. When my sister sent the invite to my account I clicked it it went to confirmation.... Then it went to edit profile and I realised that the email is wrong s...
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- Roadie
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
FORGOT TO VALIDATE MY ACCOUNT
Hi Guys, Today I received a Notification, stating my accound couldn't be verified and I was transfer to Free Version, I didn't see said email and 7 days deadline expired, is there any way to verify my account to continut with the Family Plan?
- Hi Guys, Today I received a Notification, stating my accound couldn't be verified and I was transfer to Free Version, I didn't see said email and 7 days deadline expired, is there any ...
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- Composer
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
My account isn't premium
I paid the payment but I'm not still premium. My money isn't in card now.What should I do? I have payment messages and card reactions.
- I paid the payment but I'm not still premium. My money isn't in card now. What should I do? I have payment messages and card reactions.
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- Composer
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Address for Spotify Premium Family
PlanFree/PremiumCountry DeviceiPhone 8+Operating SystemiOS 10 My Question or Issue
- Plan Free/Premium Country Device iPhone 8+ Operating System iOS 10 My Question or Issue
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- Composer
- 351 Views
- 3 replies
- 0 likes
- 351 Views
- 3 replies
- 0 likes
What happens if you join a family plan while still having three months of premium left?
What happens if you join a family plan while still having three months of premium left?
- What happens if you join a family plan while still having three months of premium left?
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- Spotify Star
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Subscription and account
My Question or Issue Paid for premium twice this month. Still premium in the overview. Have logged in and out at least 10 times the last 2 weeks. Can't get receipt because the system has changed my e-mail to an old one that doesn't work. Can't use my...
- My Question or Issue Paid for premium twice this month. Still premium in the overview. Have logged in and out at least 10 times the last 2 weeks. Can't get receipt because th...
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- Not applicable
- 225 Views
- 1 replies
- 0 likes
- 225 Views
- 1 replies
- 0 likes
Superuser Contribution Multiple accounts with same email
I seem to have 2 accounts with the same email address - one linked to my Facebook account. I have forgotten the password for my other account but am unable to reset it. My non Facebook account is linked to my premium family subscription. Am I able to...
- I seem to have 2 accounts with the same email address - one linked to my Facebook account. I have forgotten the password for my other account but am unable to reset it. My non Facebook account is lin...
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- Moderator
- 336 Views
- 1 replies
- 0 likes
- 336 Views
- 1 replies
- 0 likes
Superuser Contribution Change payment method
Switching banks is bad enough, but when someone like Spotify makes it almost impossible to update your credit card info it makes me want to scream. I have been trying for several days to update my info. The update payment method is a dead link, and h...
- Switching banks is bad enough, but when someone like Spotify makes it almost impossible to update your credit card info it makes me want to scream. I have been trying for several days to update...
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- Moderator
- 352 Views
- 1 replies
- 0 likes
- 352 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Tengo un descuento a mi cuenta Bancaria
Tengo un problema En la mañana de hoy me hice Premiun de Spoty Universitario, verefique mi cuenta si ya estaba premiun pero nada, pero mire mi cuenta y ya estaba el descuento en la imagen lo pueden apreciar, necesito ayuda urgente o que me devuelvan ...
- Tengo un problema En la mañana de hoy me hice Premiun de Spoty Universitario, verefique mi cuenta si ya estaba premiun pero nada, pero mire mi cuenta y ya estaba el des...
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- Moderator
- 412 Views
- 1 replies
- 0 likes
- 412 Views
- 1 replies
- 0 likes
Superuser Contribution add to favorite list
My Question or Issue hi, when i had the free plan i could add songs to my favorite list using an hart icon. after i got the premium plan the hart icon disappeared and i cant find a different way to add a song to my favorite list. can u please help me...
- My Question or Issue hi, when i had the free plan i could add songs to my favorite list using an hart icon. after i got the premium plan the hart icon disappeared and i cant f...
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- Moderator
- 415 Views
- 1 replies
- 0 likes
- 415 Views
- 1 replies
- 0 likes
Solved!! Premium problems and now I can't log in
My Question or Issue Yesterday I bought the 3 months of premium for 99 cents that spotify has been offering for the past month or so. I was listening today when it cut out. I checked to see why the music stopped and it said I was offline. But I thoug...
- My Question or Issue Yesterday I bought the 3 months of premium for 99 cents that spotify has been offering for the past month or so. I was listening today when it cut out. I checked t...
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- Spotify Star
- 612 Views
- 3 replies
- 0 likes
- 612 Views
- 3 replies
- 0 likes
spotify premium with paypal
im trying to set up a new spotify premium account. have tried to pay with paypal as this is my preferred payment method but it just keeps looping back to the subscribe to paypal page. ive tried it twice now and havent had any luck! i just want to lis...
- im trying to set up a new spotify premium account. have tried to pay with paypal as this is my preferred payment method but it just keeps looping back to the subscribe to paypal page. ive tried it tw...
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- Spotify Star
- 672 Views
- 3 replies
- 0 likes
- 672 Views
- 3 replies
- 0 likes
Solved!! Code nicht lesbar
Ich habe mir heute ein Spotify premium Gutschein fuer 10€ gekauft. Doch leider hat sich beim freirubbeln der Code geloest sodass ich ihn jetzt nicht mehr lesen kann. Irgendjemand ne Idee was ich jetzt machen soll? Gruss Prisca
- Ich habe mir heute ein Spotify premium Gutschein fuer 10€ gekauft. Doch leider hat sich beim freirubbeln der Code geloest sodass ich ihn jetzt nicht mehr lesen kann. Irgendjemand ne Idee was i...
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- Casual Listener
- 43072 Views
- 6 replies
- 6 likes
- 43072 Views
- 6 replies
- 6 likes
Spotify Premium 99p deal
If I buy the 99p Spotify premium for 3 months deal, will I be able to cancel right after the payment (so I don't need to remember to cancel when it's up), can I still use the remaining 3 months of premium?
- If I buy the 99p Spotify premium for 3 months deal, will I be able to cancel right after the payment (so I don't need to remember to cancel when it's up), can I still use the remaining 3 months of pr...
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- Community Legend
- 330 Views
- 1 replies
- 0 likes
- 330 Views
- 1 replies
- 0 likes
Premium friends package
Hi , can friends share the premium package. ie $17.99
- Hi , can friends share the premium package. ie $17.99
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- Spotify Star
- 463 Views
- 1 replies
- 0 likes
- 463 Views
- 1 replies
- 0 likes
Paying for Premium
hey i cant pay for premium. i called my bank, there is no problem with bank or card. bank said that "its a spotify's problem, call spotify". but there is no telephone number for "Turkish" spotify customer service. then i decided to ask you HELP pleas...
- hey i cant pay for premium. i called my bank, there is no problem with bank or card. bank said that "its a spotify's problem, call spotify". but there is no telephone number for "Turkish" spotify cus...
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- Spotify Star
- 319 Views
- 1 replies
- 0 likes
- 319 Views
- 1 replies
- 0 likes
Solved!! Spotify Premium can't be purchased in this app
PlanFreeCountry DeviceiPhone SEOperating SystemiOS 10 My Question or IssueWhy does it say this? If I subscribe, will it work? Or will Premium be incompatible with the app?
- Plan Free Country Device iPhone SE Operating System iOS 10 My Question or Issue Why does it say this? If I subscribe, will it work? Or will Premium be incompatible with ...
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- Spotify Star
- 10350 Views
- 4 replies
- 1 likes
- 10350 Views
- 4 replies
- 1 likes