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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
74746 Views
31 replies
2 likes
Moderator
121476 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
159056 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
311474 Views
174 replies
13 likes
PlanPremiumCountry USADevicePC, Galaxt Tab A, S4 MiniOperating SystemWindows 10 and Android) My Question or Issue I noticed i got billed for my spotify sub already this month, and my payments aren't usually til the last week of the month. I looked in...
Plan Premium Country USA Device PC, Galaxt Tab A, S4 Mini Operating System Windows 10 and Android) My Question or Issue I noticed i got billed for my spotify sub already ...
Roadie
666 Views
3 replies
0 likes
Hi there, I will do an internship in Switzerland for 6 months. Currently, I am using Spotify Premium in Germany. I know that Spotify is also available in Switzerland, but it is more expensive there. Do you know how I can "transfer" my german spotify ...
Hi there, I will do an internship in Switzerland for 6 months. Currently, I am using Spotify Premium in Germany. I know that Spotify is also available in Switzerland, but it is more expensive ...
Roadie
2207 Views
3 replies
0 likes
Hola, no me permite actualizar mi forma de pago a otra tarjeta AMX. Se queda pensando y no actualiza la informacion ni permite agregar ninguna informacion. Y como hago para cambiar el titular y volverme yo el titular !!
Hola, no me permite actualizar mi forma de pago a otra tarjeta AMX. Se queda pensando y no actualiza la informacion ni permite agregar ninguna informacion. Y como hago para cambiar el titula...
Community Legend
544 Views
1 replies
0 likes
Oi, estou tentando efetuar o pagamento via boleto e sempre da como algo errado nos meus dados, e eu ja coloquei enderecos diferentes pra ver se era erro de lugares, mas nao. simplismente esta dando como algo digitado errado no meu campo de dados. por...
Oi, estou tentando efetuar o pagamento via boleto e sempre da como algo errado nos meus dados, e eu ja coloquei enderecos diferentes pra ver se era erro de lugares, mas nao. simplismente esta dando c...
Community Legend
363 Views
1 replies
0 likes
its been about four months since i cancelled premium and my card is still being charged..
its been about four months since i cancelled premium and my card is still being charged..
Community Legend
290 Views
1 replies
0 likes
Hello, i have spotify premium, and I was charged $30 and then a separate $10, so I was charged $40 total for my monthly payment. My bank account is now negative. I am only 16, my paychecks are hardly enough to make my necessary car payments and to br...
Hello, i have spotify premium, and I was charged $30 and then a separate $10, so I was charged $40 total for my monthly payment. My bank account is now negative. I am only 16, my paych...
Community Legend
300 Views
1 replies
0 likes
I cannot subscribe to premium using my smart number. What solution can you give me?
I cannot subscribe to premium using my smart number. What solution can you give me?
Community Legend
287 Views
1 replies
0 likes
hola , necesito ayuda , hoy pague para una cuenta primium y se cobro y me llego el correo , el detalle es que al enlazar ese correo con mi facebook, la suscripcion desaparecion, que puedo hacer, ayuda por favor. Gracias
hola , necesito ayuda , hoy pague para una cuenta primium y se cobro y me llego el correo , el detalle es que al enlazar ese correo con mi facebook, la suscripcion desaparecion, que puedo hacer, ayud...
Community Legend
345 Views
1 replies
0 likes
I want my money back immediately.
I want my money back immediately.
Community Legend
306 Views
1 replies
0 likes
Hola, he echo una invitacion al email de mi hermana para que se suscriba a mi cuenta familair premium, entra al email da lick en aceptar la invitacion, lleda correctamente los datos pero sale un mensaje en color rojo que dice, vaya, a ocurrido algo, ...
Hola, he echo una invitacion al email de mi hermana para que se suscriba a mi cuenta familair premium, entra al email da lick en aceptar la invitacion, lleda correctamente los datos pero sale un mens...
Community Legend
329 Views
1 replies
0 likes
Me podrian ayudar? Hoy miercoles 22 de noviembre me hice Spotify Premium y me sigue apareciendo cuenta gratis, a pesar de que en la pagina me aparece premium, que sucede?
Me podrian ayudar? Hoy miercoles 22 de noviembre me hice Spotify Premium y me sigue apareciendo cuenta gratis, a pesar de que en la pagina me aparece premium, que sucede?
Community Legend
431 Views
1 replies
1 likes
Is there any way to know why my premium subs ended? I am registered to premium through my post paid mobile plan. When I try to get premium again, I can no longer receive the pin code supposedly sent via sms in order to complete the registration. Plea...
Is there any way to know why my premium subs ended? I am registered to premium through my post paid mobile plan. When I try to get premium again, I can no longer receive the pin code supposedly sent ...
Community Legend
383 Views
1 replies
0 likes
Hello! I was living in the US and I moved back to Mexico. I want to change the card that I was using but I cannot change the country. I already tried doing it the way that they suggest on the webpage but it doesen't work, it says "The postal code ins...
Hello! I was living in the US and I moved back to Mexico. I want to change the card that I was using but I cannot change the country. I already tried doing it the way that they suggest on the ...
Community Legend
345 Views
1 replies
0 likes
Please help I pay each month for premium. I had my phone stolen and replaced my phone and downloaded Spotify again. It shows all my previous downloads but when I want to download a new one I get a message to say I need to up grade to premium but I pa...
Please help I pay each month for premium. I had my phone stolen and replaced my phone and downloaded Spotify again. It shows all my previous downloads but when I want to download a new one I get a me...
Community Legend
307 Views
1 replies
0 likes
I just bought the three month subscription for a dollar and it says I only have a week of premium can I get a refund or three months of premium I've tried signing out and updating my card
I just bought the three month subscription for a dollar and it says I only have a week of premium can I get a refund or three months of premium I've tried signing out and updating my card
Community Legend
346 Views
1 replies
0 likes
I have been charged for three different accounts. How do I delete two of them?How do I speak to a real person for help?
I have been charged for three different accounts. How do I delete two of them? How do I speak to a real person for help?
Community Legend
362 Views
1 replies
0 likes
Hi all,I am Premium. I just moved from Europe to USA. I want to switch to USA. I have an american credit card, but after i choose USA as my country, and then i go the subscription update and then method of payment update.. I input my new american cre...
Hi all, I am Premium. I just moved from Europe to USA. I want to switch to USA. I have an american credit card, but after i choose USA as my country, and then i go the subscription update and...
Community Legend
583 Views
1 replies
0 likes
So I renewed my spotify, it charged me but the payment failed message is still popping up when I open the app? There is no way to actually contact Spotify and I don't want to be charged twice. Please help.
So I renewed my spotify, it charged me but the payment failed message is still popping up when I open the app? There is no way to actually contact Spotify and I don't want to be charged twice. Please...
Community Legend
396 Views
1 replies
0 likes
Porque me hacen cobros dobles? ya van tres meses seguidos que me hacen cobros dobles
Porque me hacen cobros dobles? ya van tres meses seguidos que me hacen cobros dobles
Community Legend
313 Views
1 replies
0 likes
Buenas noches acabo de realizar la suscripcion a el plan de 3 meses por 900 pesosAl suscribirme me realizaron dos cobros a la tarjeta, uno del plan que adquiri y el otro de otro plan por valor de 7.490 quisiera saber por que me realizaron los dos cob...
Buenas noches acabo de realizar la suscripcion a el plan de 3 meses por 900 pesos Al suscribirme me realizaron dos cobros a la tarjeta, uno del plan que adquiri y el otro de otro plan por valor de 7...
Community Legend
335 Views
1 replies
0 likes
