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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67283 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132602 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67996 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250909 Views
154 replies
13 likes
PlanPremiumCountry Argentina My Question or Issue Hello, I accidentaly paid premium on my brother's spotify account rather than on mine. How could I go about transfering said premium payment to my account? Thank you!
Plan Premium Country Argentina My Question or Issue Hello, I accidentaly paid premium on my brother's spotify account rather than on mine. How could I g...
Not applicable
347 Views
1 replies
0 likes
I have issues with the premium family account. My Dad sent me an invite which i received on my mail. I try to activate and it does not work. We followed different help options listed on the spotify site like cancelling the invitation and resending (w...
I have issues with the premium family account. My Dad sent me an invite which i received on my mail. I try to activate and it does not work. We followed different help options listed on the spotify s...
Not applicable
560 Views
1 replies
0 likes
PlanFreeCountry MéxicoOperating SystemWindows 10 e IOS 11.4.1 My Question or Issue Obtuve el desuento de estudiante, pero cuando me meto a obtener descuento, solo me aparece para pagar con tarjeta y yo voy a pagar con tarjeta de regalo, pero cuando m...
Plan Free Country México Operating System Windows 10 e IOS 11.4.1 My Question or Issue Obtuve el desuento de estudiante, pero cuando me meto a obtener descuento, solo...
Not applicable
357 Views
1 replies
0 likes
hey i did my payment today for premium and my question is if i would upgrade to famely if i would have to pay 15 euros again or just the difference between premium and family?
hey i did my payment today for premium and my question is if i would upgrade to famely if i would have to pay 15 euros again or just the difference between premium and family?
Spotify Star
257 Views
1 replies
0 likes
My family members are unable to join the Spotify Family premium. I have done everything from resending the invites to logging out to cancelling the invites and yet my family members are unable to sign in. Address that we put are the same yet nada. Pl...
My family members are unable to join the Spotify Family premium. I have done everything from resending the invites to logging out to cancelling the invites and yet my family members are unable to sig...
Community Legend
1907 Views
9 replies
2 likes
Hi.I've accidentally cancelled my premium subriction and I wanted to pay again. The fact is I cant pay beacuse everytime I have tried and error pop up. I have waited one day and tried it again, I have the same issue. I have enough money on my bank ac...
Hi. I've accidentally cancelled my premium subriction and I wanted to pay again. The fact is I cant pay beacuse everytime I have tried and error pop up. I have waited one day and tried it again, I h...
Newbie
1097 Views
3 replies
0 likes
Hi there, If i change mobile operartor and loose my "Premium" status temporaily and subsequently I enrol to Premium (not in a mobile bundle) will Ioose my offline tracks? What is the best way to proceed? Thanks in advance.
Hi there, If i change mobile operartor and loose my "Premium" status temporaily and subsequently I enrol to Premium (not in a mobile bundle) will Ioose my offline tracks? What is the best w...
Music Fan
5112 Views
3 replies
0 likes
PlanFree but want to upgradeCountry NetherlandsOperating SystemAndroid 7.0 My Question or IssueI am verified as student by SheerID, but as soon as i hit the upgrade button it still says it's 10 EUR per month. If i upgrade, how much will it cost me?
Plan Free but want to upgrade Country Netherlands Operating System Android 7.0 My Question or Issue I am verified as student by SheerID, but as soon as i hit the upgrade button i...
Community Legend
445 Views
1 replies
0 likes
PlanPremiumCountryRomania My Question or IssueHi! I live in Romania and I have a Visa card from Revolut (United Kingdom). I would like to use that card to pay for my monthly subscription but instead of €5 (romanian price ) it will charge me £10 (I gu...
Plan Premium Country Romania My Question or Issue Hi! I live in Romania and I have a Visa card from Revolut (United Kingdom). I would like to use that card to pay for my mo...
Not applicable
356 Views
1 replies
0 likes
PlanPremiumCountry USDeviceSamsung GalaxyOperating System Android My Question or Issue To whom it may consern,I have been a loyal customer for a while thinking i would not have to worry about a 9.99 monthly fee. I have been getting double charge from...
Plan Premium Country US Device Samsung Galaxy Operating System Android My Question or Issue To whom it may consern, I have been a loyal customer for a while thin...
Not applicable
256 Views
1 replies
0 likes
I have been living in The US and have a spotify premium account linked to an US credit card (linked to a US bank account). I am about to move to another country. I plan to close this bank account (therefore shutting down the credit card), and will no...
I have been living in The US and have a spotify premium account linked to an US credit card (linked to a US bank account). I am about to move to another country. I plan to close this bank account (th...
Not applicable
295 Views
1 replies
0 likes
I'm still subscribed to Premium until 9.30.2018 but I want to change into Family premium, Will I get reimbursed if I did or would spotify eat the remaining payment that I've already made until 9.30.2018? Thank you
I'm still subscribed to Premium until 9.30.2018 but I want to change into Family premium, Will I get reimbursed if I did or would spotify eat the remaining payment that I've already made until 9.30.2...
Spotify Star
265 Views
1 replies
0 likes
r us to try and help.PlanPremiumCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue Spotify won't allow me to skip, and shows what song I'm playing when I'm trying to do other things, but it makes it hard when it blocks ...
r us to try and help. Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue Spotify won't allow me to skip, and shows what s...
Regular
2521 Views
13 replies
0 likes
PlanPremiumCountry United States and moreDevice(iPhone 7 Plus and Desktop)Operating SystemiOS 11 + Windows 10 My Question or Issue Just want to pay for a year of Spotify in advance so I don't have to worry about the monthly payment in the future. Tha...
Plan Premium Country United States and more Device (iPhone 7 Plus and Desktop) Operating System iOS 11 + Windows 10 My Question or Issue Just want to pay for a year of Spot...
Spotify Star
345 Views
1 replies
0 likes
Buongiorno, con spotify non riesxo a condividere la musica sulle storie di instagram, non mi piace proprio l'immagine per farlo. Ho un samsung s9
Buongiorno, con spotify non riesxo a condividere la musica sulle storie di instagram, non mi piace proprio l'immagine per farlo. Ho un samsung s9
Roadie
4981 Views
1 replies
0 likes
Hello, To make it short my Credit card got stolen so I called my bank. Therefore, Spotify couldn't charge it since it has been deactivated. So I got that mail saying I had been transfered to free. I went on the website to subscribe again and it tells...
Hello, To make it short my Credit card got stolen so I called my bank. Therefore, Spotify couldn't charge it since it has been deactivated. So I got that mail saying I had been transfered to...
Roadie
228 Views
1 replies
0 likes
Plan: PremiumCountry: Brasil Device: (Mac Mini mid 2011)Operating System: (macOS High Sierra) PT: Sou assinante há muito tempo e odeio propagandas, e hoje me deparei com isso: http://prntscr.com/kg6847 . Eu não quero ver propagandas do Filtr e de nen...
Plan: Premium Country: Brasil Device: (Mac Mini mid 2011) Operating System: (macOS High Sierra) PT: Sou assinante há muito tempo e odeio propagandas, e...
Roadie
414 Views
1 replies
0 likes
Hey there I recently opened an account with you guys but today I was removimg some stuff in my cellphone memory and I delete de cockies and cache from the app but right now when im trying to log in shows the normal session for free but where is my pr...
Hey there I recently opened an account with you guys but today I was removimg some stuff in my cellphone memory and I delete de cockies and cache from the app but right now when im trying to log in s...
Community Legend
260 Views
1 replies
0 likes
I've had premium for several months now and all of a sudden I can't play any music on desktop, it just skips through all songs saying they're not available (they were yesterday), and on phone spotify seems to have reverted to the free version, only a...
I've had premium for several months now and all of a sudden I can't play any music on desktop, it just skips through all songs saying they're not available (they were yesterday), and on phone spotify...
Community Legend
235 Views
1 replies
0 likes
I signed up for the 0.90 cent trial. It took me through Paypal twice, so I think i was double charged, and it is not activated on my account. Please help!!!
I signed up for the 0.90 cent trial. It took me through Paypal twice, so I think i was double charged, and it is not activated on my account. Please help!!!
Community Legend
219 Views
1 replies
0 likes
