Billing Issue/ Being double charged in the same month

[user-removed]

Plan

Premium

Country

 USA

Device

PC, Galaxt Tab A, S4 Mini

Operating System

Windows 10 and Android)

My Question or Issue

 I noticed i got billed for my spotify sub already this month, and my payments aren't usually til the last week of the month. I looked into it on my account, and it doesn't even register i paid for this month, and says it's still going to take that payment,my normal payment, as well? I was just wondering if this is a sort of bug or something, or if i should maybe just cancel before it bills me again.

[user-removed]

Hey @user-removed.

In this case, it'd be better to take a closer look at your account to see what might be happening. We'd recommend you get in touch with us via this contact form.

You can also find us on Facebook or Twitter.

Give us a shout, we'll be happy to help.

[DM45]

Hello 

I am being charged 99 sek and 149 sek for two months now. Since i upgraded to premium family.

When i loked in to this i found out that i had an account logged in via Facebook. How do i cancel that?

Its same email adress and same card payment.

[SergioDavid]

Hey @DM45.

If you have a Premium account through Facebook, to cancel, just use the Log in with Facebook button when visiting this site.

You'll be able to cancel from there.

Also, in the future, it's best to create your own thread when asking for help.

Hope that helps clear everything up 🙂