Offline playing of songs not possible on iPhone

[hidotp]

Hey all, I have Spotify Premium Family, and I downloaded quite a lot of songs on my iPhone SE 32GB... all worked fine but since a few days I can not play the songs without any internet connection. Whenever I start a song and go offline it finishes this song normally but the next song is stuck at 0:00 secs and does not play. But I can play on other devices songs without internet. Thanks in advance.

[Billy-J]

Hey @hidotp, and welcome to the community.

Hope you're doing awesome! 

To confirm, are you the owner of a Premium for Family plan, or are you just a member? 

Keep me posted 🙂 

[hidotp]

Hi Billy-J,

i am just a member of the plan... 

[Billy-J · Accepted solution]

Hey @hidotp.

Thanks for the reply!

Could you try a clean reinstall of the Spotify app? If that doesn’t help, can you let me know your Spotify app version, and software version?

Let me know how this goes 🙂

[hidotp]

Hey @Billy-J

yes it works now... marvelous.

Only downside i got to download all of the songs again 😞 

But thank you never the less 😄 

[Billy-J]

Hey @hidotp.

You’re very welcome! I’m glad that I was able to help out. If you need a hand with anything else in the future, you can always reply here or start up a new thread and the community will be more than happy to help. 

Have a nice week 🙂