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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

149555 Views

69 replies

10 likes

Premium for Family
  • 149555 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

95226 Views

89 replies

4 likes

  • 95226 Views
  • 89 replies
  • 4 likes

I just bought Premium and i don't gave it, i tried everything on Help. Help me

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

658 Views

3 replies

1 likes

Premium
  • 658 Views
  • 3 replies
  • 1 likes

Gift Card - Spotify with Hulu

PlanSpotify with HuluCountryUSA My Question or IssueI purchased a Gift card to apply to my Spotify account, when I try to redeem it it says "Something went wrong. Try again, or get help." The get help link provides no extra help.

Casual Listener

Plan Spotify with Hulu Country USA   My Question or Issue I purchased a Gift card to apply to my Spotify account, when I try to redeem it it says "Something went wrong. Try again, or ...

brigeorge

Casual Listener

4006 Views

7 replies

0 likes

  • 4006 Views
  • 7 replies
  • 0 likes

Premium Subscription doesnt work

Plan§ months premiumCountryGermanyDevice(iPhone 7,DesktopOperating System(iOS 12.2, , Windows 10,) My Question or IssueI subscribed Spotify premium today but on website and my Gadgets doesnt work as premium and i already checked the payment, it says ...

Casual Listener

  Plan § months premium Country Germany Device (iPhone 7,Desktop Operating System (iOS 12.2, , Windows 10,)   My Question or Issue I subscribed Spotify premium today but on websi...

Noah

Community Legend

2677 Views

8 replies

0 likes

  • 2677 Views
  • 8 replies
  • 0 likes

Doble payment

PlanPremiumCountryMexicoDeviceLaptopOperating SystemWindows 8 My Question or IssueUpdating my credit card information, I renewed premium, but mistakenly I payed twise (with PayPal). What can I do to avoid double payment or to get a refund?

Newbie

Plan Premium Country Mexico Device Laptop Operating System Windows 8   My Question or Issue Updating my credit card information, I renewed premium, but mistakenly I payed twise (with P...

OneByBoo

Roadie

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Paid Premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been paying for Premium for 3 years now. Why am I still on Free if i pay for Premium? ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

OneByBoo

Roadie

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Suscripción en cuenta errónea

Ocurre que quise realizar la suscripcion a premium pero la realize en una cuenta que no utilizo para nada donde no tengo playlist, pude cancelarla pero al querer realizarlo en la cuenta principal con mis datos de la targeta no es posible.

Newbie

Ocurre que quise realizar la suscripcion a premium pero la realize en una cuenta que no utilizo para nada donde no tengo playlist, pude cancelarla pero al querer realizarlo en la cuenta principal con...

KossB

Roadie

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Student Spotify abroad

Hello, I live in France and I want to take the student subscribe for Spotify and I want to know if I can use it abroad like in Columbia. Thanks for the help.

Newbie

 Hello,   I live in France and I want to take the student subscribe for Spotify and I want to know if I can use it abroad like in Columbia.  Thanks for the help.

Billy-J

Spotify Star

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Subscription payments

Premium for studentsItaly Samsung galaxy s7Android I've successfully payed (got charged on my bank account) still can't use the app without wifi. I have the receipt of May but it misses the April one.

Regular

Premium for students Italy Samsung galaxy s7 Android   I've successfully payed (got charged on my bank account) still can't use the app without wifi. I have the receipt of May but it misse...

Billy-J

Spotify Star

1304 Views

8 replies

0 likes

  • 1304 Views
  • 8 replies
  • 0 likes

Solved!! Annual to family

PlanPremiumCountryNetherlandsDeviceiPhone XS/DesktopOperating SystemiOS 12 Windows 10 Hi,I have an annual plan at the moment but i would like to go to a family subcription(without paying twice).Is this possible or do i have to wait the remaining mont...

Visitor

Plan Premium Country Netherlands Device iPhone XS/Desktop Operating System iOS 12 Windows 10   Hi, I have an annual plan at the moment but i would like to go to a family subcription(wi...

user-removed

Not applicable

712 Views

2 replies

0 likes

  • 712 Views
  • 2 replies
  • 0 likes

Codigo inválido

Cuando ingreso en códigoDe la tarjeta de regalo Aparece código inválido :'(

Casual Listener

Cuando ingreso en código De la tarjeta de regalo  Aparece código inválido :'(

Brunelicia

Community Legend

866 Views

3 replies

0 likes

Spotify
  • 866 Views
  • 3 replies
  • 0 likes

Spotify €0,99 offer doesn’t claim

PlanPremiumCountryNetherlqnds Device(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey, I recently made a new spotify account and with that also bought the offer of 3 months premium for €0,99. It got charged fr...

Casual Listener

Plan Premium Country Netherlqnds  Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hey, I recently made a new spotify...

Billy-J

Spotify Star

1116 Views

3 replies

0 likes

offer
Premium
Spotify
  • 1116 Views
  • 3 replies
  • 0 likes

Subscriptions!

PlanFree/PremiumCountry United Kingdom DeviceNokia 3Operating SystemAndroidMy wife and I tried singing up to the 3 months premium for 99p, she's managed to get hers, but with me, it first said that a free trial has already been used with my account, ...

Newbie

Plan Free/Premium Country  United Kingdom   Device Nokia 3 Operating System Android My wife and I tried singing up to the 3 months premium for 99p, she's managed to get hers, but w...

Billy-J

Spotify Star

418 Views

1 replies

0 likes

Payment
Subscription
  • 418 Views
  • 1 replies
  • 0 likes

Gift-Card

i have a problem with my gift-card.I want to use it, but it only says „code is not valid“I have tried it a few times, but it doesn‘t work. I have the receipt and on there it says that the Gift Card is ready to be used. I hope you can help me!

Newbie

i have a problem with my gift-card. I want to use it, but it only says „code is not valid“ I have tried it a few times, but it doesn‘t work.  I have the receipt and on there it says that the ...

Billy-J

Spotify Star

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Accidently pushed premium button. Currently have subscription to premium with hulu

I dont want to lose current subscription premium with hulu. How do i stop new premium without hulu and retain my same subscription ive had since 2008 or 9. On my subsscription page it says my new premium without hulu will start may 22 and ill be char...

Newbie

I dont want to lose current subscription premium with hulu. How do i stop new premium without hulu and retain my same subscription ive had since 2008 or 9. On my subsscription page it says my new pre...

Jᴀᴄᴋ

Roadie

1266 Views

1 replies

0 likes

premium with hulu
premium without hulu
Subscriptios
  • 1266 Views
  • 1 replies
  • 0 likes

[Partnership] Spotify and Apple ripoff : they charge you twice

Premium, USA, iPhone 8, iOS 10 So I’ve been using Spotify Premium for years now and what I discovered recently is that both Apple and Spotify have been charging me for the service. So you get billed twice the amount for the exact same service. This w...

Newbie

Premium, USA, iPhone 8, iOS 10   So I’ve been using Spotify Premium for years now and what I discovered recently is that both Apple and Spotify have been charging me for the service....

Jose_M

Spotify Star

2131 Views

1 replies

0 likes

apple store
ripoff
Spotify
  • 2131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo obter Premium por problemas de pagamento

Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por boleto e não encontrei. A única **bleep** que localiz...

Newbie

Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por bo...

Peter

Spotify Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobros doble

No es la primera vez siempre en mi tarjeta de débito me cobraron doble hoy me volví a dar cuenta y en mi tarjeta de crédito me hicieron lo mismo no pueden decir que yo lo hice porque el cargo se hace en automático así que lo reportarle con mi banco n...

Newbie

No es la primera vez siempre en mi tarjeta de débito me cobraron   doble hoy me volví  a dar cuenta y en mi tarjeta de crédito  me hicieron lo mismo no pueden decir que yo lo hice...

Peter

Spotify Legend

907 Views

1 replies

0 likes

  • 907 Views
  • 1 replies
  • 0 likes

Month-to-Month

PlanPremiumCountryU.S.A.DeviceGoogle PixelOperating SystemAndroid 9 (No idea what the name is) My Question or IssueI used to have Spotify for students, which was $5 USD/month. After I finished school, it got raised to $10 USD a month, which I have/ha...

Newbie

Plan Premium Country U.S.A. Device Google Pixel Operating System Android 9 (No idea what the name is)   My Question or Issue I used to have Spotify for students, which was $5 USD/month...

Billy-J

Spotify Star

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Solved!! Lost Hulu access because of the website.

I had recently purchased a Premium Subscription that had Hulu access. But yesterday my Hulu access wasn't working at all. But Spotify was and Hulu's website wasn't down, but when I tried "Start watching" from my profile page, it would send me there a...

Newbie

I had recently purchased a Premium Subscription that had Hulu access. But yesterday my Hulu access wasn't working at all. But Spotify was and Hulu's website wasn't down, but when I tried "Start watch...

Luan

Spotify Star

2409 Views

1 replies

0 likes

  • 2409 Views
  • 1 replies
  • 0 likes

Solved!! Google Home Mini CAnada

I just saw that Canada can get a free Google Home Mini with a premium membership. I tried clicking on the link but it takes me to an Error 404 page. You are supposed to be able to claim them until May 5th!!! CAn someone please help as I would really ...

Newbie

I just saw that Canada can get a free Google Home Mini with a premium membership.  I tried clicking on the link but it takes me to an Error 404 page.  You are supposed to be able to claim t...

Daniellevarro

Casual Listener

1295 Views

4 replies

2 likes

  • 1295 Views
  • 4 replies
  • 2 likes