Out of nowhere my premium subscription was canceled.

[Stafanato]

Dear spotify, this night I received an e-mail from Sony telling that my subscription was canceled because of delayed payment. The point is, my account uses automatic payment, and it’s been like that for more than 2 years now. Also I said Sony because its payed trough the PlayStation store, ir uses to be.Can I know what happenned?

[SergioDavid]

Hey @Stafanato, welcome to the Community!

It sounds like your subscription reverted to Free because PSN had trouble taking your payment. Make sure everything is good with your payment method and try signing up for Premium again.

If the issue happens again, reach out to PlayStation support for more info on what's going on.

Hope that helps 🙂