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Mudei minha conta para Premium Universitário e veio uma cobrança de R$10,00 e já se passaram 3 dias uteis e não foi estornado o valor ainda. Como devo proceder ? 

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Hey @EDUARDOUCHOA123, thanks for writing!

 

We hope you don't mind us replying in English. Don't worry, our customer support team could give you a hand with this in Portuguese. You can get in touch with them here, or via social media channels on Facebook and Twitter.

 

They'll reply to your message as soon as possible.

 

Have an amazing day 🙂

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