Pago incorrecto

[Merchangas9]

• Hice el pago de julio y me siguen cobrando el mismo mes, no entiendo que me están cobrando 

Plan

Free/Premium

Country

Colombia 

Device

(Huawei nova 9)

Operating System

(Android 13)

My Question or Issue

[Eni]

Hey there @Merchangas9, 

Thanks for reaching out about this and welcome to the Community. Hope you don't mind a reply in English as it's the official language of the Community. 

Spotify charges each Premium plan once per month. You can always check all the payments that have been made on your account on your Receipts page. 

Keep in mind that sometimes, if the system can't take the payment on the billing date, it won't revert your account to the free service right away, but it'll keep trying until it can so maybe if you see two charges close to each other, that might be the reason. 

However, it's possible that you have 2 accounts and you subscribed accidentally on both. You can check if you have more than one account by following the steps here.

Let us know how it goes.