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Paid but no premium

Paid but no premium



i get the student premium, verified my student status, fill my credit card info, paid and the web page said “cant process” but i went to my bank account and spotify took the money.


what can i do? 😞

1 Reply

Hey @Jgs96 ,


Thanks for coming to the Community.


I'd recommend checking the payment status on your bank statement. If it shows as pending or processing, it’s only a temporary authorization charge made by your payment provider. The funds will return shortly. 🙂


If you're still interested in Premium for Student, you can try it again in a different browser or different device. You could also try to use a different payment method.


Let me know how it goes.

MaximSpotify Star
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