Paid for $99.00/1 year special in December, but system showing an upcoming charge on 01/15

[mberengut]

I took advantage of the $99 for 1 year (2018) special which was available for me in December, however my account overview shows that there is going to be a monthly charge coming up on Jan 15. I can see the receipt for the $99, so why am I going to be charged again??

Thanks!

[imattolo · Accepted solution]

Hello @mberengut, welcome to the community!

I'm sorry to hear that. Can you please screenshot your subscription page with your subscription details (and expiration date)?

Thank you 🙂

[mberengut]

WOW nevermind, I need to pay more attention. The app is notifying me that the next charge in in Jan of 2019, not 2018 as I misread over and over again.

All good, thanks for the quick reply!

[imattolo]

Hello @mberengut, always here for you! 🙂