Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 98344 Views
- 63 replies
- 8 likes
- 98344 Views
- 63 replies
- 8 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 12518 Views
- 24 replies
- 2 likes
- 12518 Views
- 24 replies
- 2 likes
I can´t get the premium with my cards
My credit and debit cards don´t worked to get the promotion of 3 months so I think it´s a problem of spotfy not me, so please fix it to get the promotion. Thanks
- My credit and debit cards don´t worked to get the promotion of 3 months so I think it´s a problem of spotfy not me, so please fix it to get the promotion. Thanks
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- Casual Listener
- 183 Views
- 2 replies
- 0 likes
- 183 Views
- 2 replies
- 0 likes
Premium trial to student
Hi, I was going to try the 3month trial for 0.99 if I end up wanting to keep Spotify can I switch to the student account?
- Hi, I was going to try the 3month trial for 0.99 if I end up wanting to keep Spotify can I switch to the student account?
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- Community Legend
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
wechsel zu Spotify 1 Jahr 99€
meine monatliche Zahlung geaendert auf Angebot 1Jahr fuer 99€bezahlt mit Paypal!In meinen Kontodaten steht jedoch noch naechste Zahlung 25.12 9,99€ faengt ab da das Jahr mit den 99€ an?
- meine monatliche Zahlung geaendert auf Angebot 1Jahr fuer 99€ bezahlt mit Paypal! In meinen Kontodaten steht jedoch noch naechste Zahlung 25.12 9,99€ faengt ab da das Jahr mit den...
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- Casual Listener
- 903 Views
- 6 replies
- 0 likes
- 903 Views
- 6 replies
- 0 likes
Solved!! Won't let me use Spotify trial
Heya, I just created my account to get the 0.99/3 months trial but when I went to pay it said something along the lines of "You already used a similar trial"???? I just created this account, how is this even possible?????
- Heya, I just created my account to get the 0.99/3 months trial but when I went to pay it said something along the lines of "You already used a similar trial"???? I just created this account, how is t...
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- Casual Listener
- 356 Views
- 2 replies
- 0 likes
- 356 Views
- 2 replies
- 0 likes
cannot download music on premium
Hi there spotify friends, I need help, i'm in the middle of complete desperation i just so love music! my prob with spotify goes like this->>> i have availd the premium 1 year promo since my 3 months first try had expired already and as i have availd...
- Hi there spotify friends, I need help, i'm in the middle of complete desperation i just so love music! my prob with spotify goes like this->>> i have availd the premium 1 year promo sin...
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- Spotify Star
- 200 Views
- 2 replies
- 0 likes
- 200 Views
- 2 replies
- 0 likes
Payments
My banking card was cancel, i have Spotify premium, its ok if i ask someone else to pay my account? And if that person already has one account its ok to pay my account? Is with PayPal.
- My banking card was cancel, i have Spotify premium, its ok if i ask someone else to pay my account? And if that person already has one account its ok to pay my account? Is with PayPal.
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- 170 Views
- 0 replies
- 0 likes
- 170 Views
- 0 replies
- 0 likes
Old playlist
Hey so I just bought Spotify premium and was using the free app before I have playlists on the free app that didn't get added to my premium how do I get them back to my new account. Help me please
- Hey so I just bought Spotify premium and was using the free app before I have playlists on the free app that didn't get added to my premium how do I get them back to my new account. Help me please
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- Casual Listener
- 243 Views
- 2 replies
- 0 likes
- 243 Views
- 2 replies
- 0 likes
#10161077 Starbucks premium subscription changed to free without notice
My company provided premium subscription was changed from premium to free without notice. I would like to restore my premium account from free back to premium. Thank you.
- My company provided premium subscription was changed from premium to free without notice. I would like to restore my premium account from free back to premium. Thank you.
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- 180 Views
- 0 replies
- 0 likes
- 180 Views
- 0 replies
- 0 likes
Spotify doesn't care about music collectors
I keep this notification undismissed to remind me that Spotify refuses to increase the bookmark limit beyond 10k despite thousands of complaints since 2014. Please, do it for the music lovers. You can still redeem yourselves!
- I keep this notification undismissed to remind me that Spotify refuses to increase the bookmark limit beyond 10k despite thousands of complaints since 2014. Please, do it for the music lovers. You ca...
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- Regular
- 300 Views
- 4 replies
- 0 likes
- 300 Views
- 4 replies
- 0 likes
Premium - Change Country:
Hi, Spotify is telling me my card payment is failing. It will not allow me to resend by current card details. I have also moved country and the drop-down menu to change the country has been frozen out as an option. Please help: Thank you.
- Hi, Spotify is telling me my card payment is failing. It will not allow me to resend by current card details. I have also moved country and the drop-down menu to change the country has...
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- 163 Views
- 0 replies
- 0 likes
- 163 Views
- 0 replies
- 0 likes
Family Plan
hi! does someone know how do I get the subsciption with my family plan again? I was in the plan once but when the month got over I didn't get started the premium again and I'm not available to accept the invitation, so I don't know what to do. Can so...
- hi! does someone know how do I get the subsciption with my family plan again? I was in the plan once but when the month got over I didn't get started the premium again and I'm not available to accept...
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- 177 Views
- 0 replies
- 0 likes
- 177 Views
- 0 replies
- 0 likes
Cannot pay for Premium - $99/year deal
I'm a current monthly premium subscriber and I'm trying to take advantage of the deal sent to me by email for the $99/year pricing. When I try to pay, it says "Payment failed" and confusingly takes me to the yellow "Premium for Family" page (which I ...
- I'm a current monthly premium subscriber and I'm trying to take advantage of the deal sent to me by email for the $99/year pricing. When I try to pay, it says "Payment failed" and confusingl...
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- 240 Views
- 0 replies
- 0 likes
- 240 Views
- 0 replies
- 0 likes
Double Payment
Hello,currently i have Spotify Premium for 9,99€/Month.It got debited on 7.12.On 9.12. I ordered the 99€/12Month Spotify Premium Package. This got debited on 12.12.My Abbonement Tab says that it will extend at 5.1.18 for 9,99. No word about the 12Mon...
- Hello, currently i have Spotify Premium for 9,99€/Month. It got debited on 7.12. On 9.12. I ordered the 99€/12Month Spotify Premium Package. This got debited on 12.12. My Abbonement T...
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- 206 Views
- 0 replies
- 0 likes
- 206 Views
- 0 replies
- 0 likes
Superuser Contribution Student Discount revoked??
I have had a student discount for about 2 years now, and it just charged me the full 10.99 price for a non-student account, even though I am still in school!! I got a new card because my old one expired, but that shouldn't cancel my subsription statu...
- I have had a student discount for about 2 years now, and it just charged me the full 10.99 price for a non-student account, even though I am still in school!! I got a new card because my old one expi...
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- Casual Listener
- 504 Views
- 2 replies
- 0 likes
- 504 Views
- 2 replies
- 0 likes
Statut etudiant
Le lien ne marche pas pour finaliser mon achat apres la confirmation de mon statut etudiant comment faire ?
- Le lien ne marche pas pour finaliser mon achat apres la confirmation de mon statut etudiant comment faire ?
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- 269 Views
- 0 replies
- 0 likes
- 269 Views
- 0 replies
- 0 likes
Italy-Sconto studenti: mancato reindirizzamento
Premesso che: ho già contattato l'assistenza clienti e mi hanno detto di porre il quesito alla community. Dunque, ho avviato la procedura per il pagamento dello sconto studenti. Tuttavia, una volta inseriti i dati della carta di credito, sono stata r...
- Premesso che: ho già contattato l'assistenza clienti e mi hanno detto di porre il quesito alla community. Dunque, ho avviato la procedura per il pagamento dello sconto studenti. Tuttavia, u...
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- Community Legend
- 4320 Views
- 13 replies
- 0 likes
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addebitoPremiumsconto studentisheerIDstudentiSubscriptions
- 4320 Views
- 13 replies
- 0 likes
My bank refunded the money, but i wan't to pay again now to get my premium account back.
Hi. My bank refunded the money for the premium sportify account to me. I would like to pay it again ( the money for the premium account, which i have for more than a year) and get my premium account back. Which banknumer belongs to you or how does th...
- Hi. My bank refunded the money for the premium sportify account to me. I would like to pay it again ( the money for the premium account, which i have for more than a year) and get my premium account ...
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- 252 Views
- 0 replies
- 0 likes
- 252 Views
- 0 replies
- 0 likes
Premium account deactivated - paid for by fido, should still be active until DEc 31st.
My premium account seems to not longer be active. it is paid for through my Fido account, I called them and they said I should still be receiving premium until December 31st. How do I get it reactivated?
- My premium account seems to not longer be active. it is paid for through my Fido account, I called them and they said I should still be receiving premium until December 31st. How do I get it re...
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- Spotify Star
- 214 Views
- 3 replies
- 0 likes
- 214 Views
- 3 replies
- 0 likes
Charges
Why was I charged P129 when the promo says P9 for 3months?
- Why was I charged P129 when the promo says P9 for 3months?
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- Regular
- 364 Views
- 9 replies
- 0 likes
- 364 Views
- 9 replies
- 0 likes
Premium user in Ireland
I jave just moved to Ireland and I am trying to change my payment details to use a Ireland card however it says: "Spotify isn't available in your country yet. Change your location or choose a different payment method." What can I do!?
- I jave just moved to Ireland and I am trying to change my payment details to use a Ireland card however it says: "Spotify isn't available in your country yet. Change your location or choose...
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- 187 Views
- 0 replies
- 0 likes
- 187 Views
- 0 replies
- 0 likes