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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
71924 Views
31 replies
2 likes
Moderator
120780 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
156660 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
307095 Views
170 replies
13 likes
I got A mail that sand i has to update My card, is that Mail safe? Because I have Heard that someone have GOT an message that Was not safe
I got A mail that sand i has to update My card, is that Mail safe? Because I have Heard that someone have GOT an message that Was not safe
Spotify Star
264 Views
1 replies
0 likes
I buyed 2 Spotify gift cards in Poland while I was in holidays. I have set my account to Poland that I could redeem These cards. It worked but now I'm back in Germany and would like to set ist back to Germany, so I could see the german playlists agai...
I buyed 2 Spotify gift cards in Poland while I was in holidays. I have set my account to Poland that I could redeem These cards. It worked but now I'm back in Germany and would like to set ist back t...
Spotify Star
369 Views
1 replies
0 likes
Hi,I got this mail that offered me free Spotify premium for 6 months. I followed the directions and did everything I was supposed to DO. But i Still haven't got My premium!??
Hi, I got this mail that offered me free Spotify premium for 6 months. I followed the directions and did everything I was supposed to DO. But i Still haven't go...
Spotify Star
318 Views
1 replies
0 likes
I've just upgraded from free to student premium and haven't been given the 30 day free trial, just been charged straight away?
I've just upgraded from free to student premium and haven't been given the 30 day free trial, just been charged straight away?
Spotify Star
354 Views
1 replies
0 likes
i JUST TRY SPOTIFY FOR A FIRST TIME, NO PROBLEM WITH JOOX TO MANAGE WHEN I PAID FOR VIP. BUT SPOTIFY JUST GOT MY MONEY WITOUT ANYTING BACK? SPOTIFY STILL TREAT ME LIKE A FREE USER. SO SAD.
i JUST TRY SPOTIFY FOR A FIRST TIME, NO PROBLEM WITH JOOX TO MANAGE WHEN I PAID FOR VIP. BUT SPOTIFY JUST GOT MY MONEY WITOUT ANYTING BACK? SPOTIFY STILL TREAT ME LIKE A FREE USER. SO SAD.
Casual Listener
271 Views
1 replies
0 likes
I bought the 1 year Premium subscription sale thing in December. My account is acting like I am on a free trial. I have tried logging on and off. I cannot live chat with spotify, and when I used their form, they just emailed me to log in and out.So f...
I bought the 1 year Premium subscription sale thing in December. My account is acting like I am on a free trial. I have tried logging on and off. I cannot live chat with spotify, and when I us...
Casual Listener
399 Views
1 replies
1 likes
I want to know if the music I downloaded during the premium trial will still be downloaded after thepremium trial is up.
I want to know if the music I downloaded during the premium trial will still be downloaded after thepremium trial is up.
Regular
419 Views
1 replies
0 likes
Hi, I had a monthly subscription before then I availed an annual subscription using a differrent credit card for the same Spotify account. I couldn't open my account now it asked me to update my payment. Need help, please. JC
Hi, I had a monthly subscription before then I availed an annual subscription using a differrent credit card for the same Spotify account. I couldn't open my account now it asked me to updat...
288 Views
0 replies
0 likes
Almost a month ago I paid for 3 Months Premium for a dollar and it said transaction failed but I still got charged this is not fair. Can someone help me like give me my money's worth or give me the premium.
Almost a month ago I paid for 3 Months Premium for a dollar and it said transaction failed but I still got charged this is not fair. Can someone help me like give me my money's worth or give me the p...
Spotify Star
410 Views
1 replies
0 likes
When i try to go to spotify website to renew my subscriptio (Or do anything else) i get this offline page thats all white with links to do the things i need to do, but wont let me do them. I cant even go to the contact spotify page. Someone please he...
When i try to go to spotify website to renew my subscriptio (Or do anything else) i get this offline page thats all white with links to do the things i need to do, but wont let me do them. I cant eve...
Casual Listener
634 Views
2 replies
0 likes
Hi all, I'm currently subscribed to a 1 year fixed plan promo for $99 from Dec 2017.I want to upgrade to the family plan how do I do this? Thanks in advance!
Hi all, I'm currently subscribed to a 1 year fixed plan promo for $99 from Dec 2017. I want to upgrade to the family plan how do I do this? Thanks in advance!
Community Legend
435 Views
1 replies
0 likes
Hi, i've been paying with itunescredits. As you can see my subscription is running. But Spotify still shows as free. Please fix. Both my spotify email and app-store email are the same.
Hi, i've been paying with itunescredits. As you can see my subscription is running. But Spotify still shows as free. Please fix. Both my spotify email and app-store email are the same.&...
Casual Listener
342 Views
1 replies
0 likes
Soy de Chile, y contrate Spotify Familiar utilizando una tarjeta prepago NETELLER. La situacion es que para poder realizar el pago, tuve que cambiar a Reino Unido al momento de ingresar la tarjeta lo que cambio todos los cobros. El valor ofrecido en ...
Soy de Chile, y contrate Spotify Familiar utilizando una tarjeta prepago NETELLER. La situacion es que para poder realizar el pago, tuve que cambiar a Reino Unido al momento de ingresar la tarjeta lo...
282 Views
0 replies
0 likes
I haven’t used this account in over 1 year!!!! I don’t want my money back asap!!!!!
I haven’t used this account in over 1 year!!!! I don’t want my money back asap!!!!!
Spotify Star
309 Views
1 replies
0 likes
I am looking to upgrade my plan to family, but have carrier billing. Anyone know a way?
I am looking to upgrade my plan to family, but have carrier billing. Anyone know a way?
Spotify Star
471 Views
1 replies
0 likes
I didn't realize you are only allowed to use your Spotify account abroad for 14 days. I have just moved to New Zealand and now I am unable to login in to switch the country. How can I fix this? Thanks in advance-Stephanie
I didn't realize you are only allowed to use your Spotify account abroad for 14 days. I have just moved to New Zealand and now I am unable to login in to switch the country. How can I fix this? ...
Spotify Star
424 Views
1 replies
0 likes
Hola les cuento... soy estudiante de ingles en una institucion privada y yo desconocia que fuera solo para universitarion, lo que hice fue cerrar la ventana pero **bleep**! ya me habian cobrado los 49 pesos mexicanos de el mes, yo iba con la idea de ...
Hola les cuento... soy estudiante de ingles en una institucion privada y yo desconocia que fuera solo para universitarion, lo que hice fue cerrar la ventana pero **bleep**! ya me habian cobrado los 4...
393 Views
0 replies
0 likes
I already have a premium account but when i log in it says its a free one but not sure how as its still coming out of bank
I already have a premium account but when i log in it says its a free one but not sure how as its still coming out of bank
Casual Listener
507 Views
2 replies
0 likes
Hello, It seems as though scince Sept 2016 I have been charged twice for Spotify Premium. I have 1 Direct Debit from Apple Music Store and then another one from Spotify directly. First order ID for Apple Music is below: ORDER ID First recepit on the ...
Hello, It seems as though scince Sept 2016 I have been charged twice for Spotify Premium. I have 1 Direct Debit from Apple Music Store and then another one from Spotify directly...
Roadie
715 Views
1 replies
0 likes
I recently paid for a year Premium. However, now family members want Spotify. How can I convert the account and recover the $99 year fee? I obviously do not want to pay $14.99 on top of the $99 I just spent.
I recently paid for a year Premium. However, now family members want Spotify. How can I convert the account and recover the $99 year fee? I obviously do not want to pay $14.99 on top of the $99 I jus...
Roadie
779 Views
1 replies
0 likes
