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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75721 Views
31 replies
2 likes
Moderator
121651 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159661 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
312808 Views
174 replies
13 likes
Could I get refund?How to get free 30 days trial? Could you please refund and give me free 30 day trial. I want to try premium before subscribe it.
Could I get refund? How to get free 30 days trial? Could you please refund and give me free 30 day trial. I want to try premium before subscribe it.
Spotify Star
794 Views
5 replies
0 likes
I subscribed for 3 months in Dec. It was working great till 1'st week of Jan and then everything stopped working. I was not even able to login and even forgot password was not working. Today, somehow I am able to login, but my playlist is gone and I ...
I subscribed for 3 months in Dec. It was working great till 1'st week of Jan and then everything stopped working. I was not even able to login and even forgot password was not working. Today, somehow...
Newbie
396 Views
1 replies
0 likes
Hi ! thanks for your supportMy friend uses gift cards for spotify , is there a way too keep downloads when the gift card is expired and using another gift card right after?
Hi ! thanks for your support My friend uses gift cards for spotify , is there a way too keep downloads when the gift card is expired and using another gift card right after?
Roadie
1043 Views
1 replies
1 likes
Greetings to anyone from Spotify. Basically, my problem is that I'm unable to apply for the Family Plan due to being locked into a promo by Globe Telecom (It was a free 3 month offer for one of their plans). The thing is that it's been years since th...
Greetings to anyone from Spotify. Basically, my problem is that I'm unable to apply for the Family Plan due to being locked into a promo by Globe Telecom (It was a free 3 month offer for one...
Casual Listener
649 Views
4 replies
0 likes
Hello,We have some quick options we think can help you:Try searching our support site with your questions.Go to the Spotify Community. Even if there isn’t already an answer there to your question, you can post it and someone will answer quickly.You c...
Hello, We have some quick options we think can help you: Try searching our support site with your questions. Go to the Spotify Community. Even if there isn’t already an answer there to your questi...
Casual Listener
301 Views
1 replies
0 likes
I have a US card but I want to pay my peruvian subsciption. Can I?
I have a US card but I want to pay my peruvian subsciption. Can I?
Spotify Star
300 Views
1 replies
0 likes
I saw a listing on carousell ( a social marketing platform ) saying that you just have to transfer $13 per person for a lifetime subscription and I purchased four accounts at a discounted price of $45. Its only been a month but four accounts were log...
I saw a listing on carousell ( a social marketing platform ) saying that you just have to transfer $13 per person for a lifetime subscription and I purchased four accounts at a discounted price of $4...
Spotify Star
3923 Views
2 replies
0 likes
For about a month now I haven’t been receiving the premium subscription I am entitled to through my phone tariff with Vodafone. I spent the last 3 days on the phone to them and they assured me that everything was fine from their end so that must mean...
For about a month now I haven’t been receiving the premium subscription I am entitled to through my phone tariff with Vodafone. I spent the last 3 days on the phone to them and they assured me that e...
Community Legend
303 Views
1 replies
0 likes
Hey guys, I have had spotify premium on my phone for about 2 months now, but when I downloaded Spotify for PC using the same credentials, all my playlist and my premium were gone. Looks like this is a common problem, and am wondering what I need to d...
Hey guys, I have had spotify premium on my phone for about 2 months now, but when I downloaded Spotify for PC using the same credentials, all my playlist and my premium were gone. Looks like this is ...
Community Legend
288 Views
1 replies
0 likes
I already paid my premium subscription via balance transfer thru my bank but still not working at the moment. For your immediate assistance please. Thank you
I already paid my premium subscription via balance transfer thru my bank but still not working at the moment. For your immediate assistance please. Thank you
Community Legend
262 Views
1 replies
0 likes
Im currently subscribed to Spotify PH 1yr premium promo but wants to upgrade to family. How do I do that without charging me double?
Im currently subscribed to Spotify PH 1yr premium promo but wants to upgrade to family. How do I do that without charging me double?
Community Legend
307 Views
1 replies
0 likes
I want to please cancel my subscription for trial to premium
I want to please cancel my subscription for trial to premium
Spotify Star
266 Views
1 replies
0 likes
Hi there, I’ve had spotify for two years now. I’m from Canada and opened my account there. I got two years free with the phone plan that I got, but 16 days ago it ended. I moved to the United States in August and had no issue using spotify. I got my ...
Hi there, I’ve had spotify for two years now. I’m from Canada and opened my account there. I got two years free with the phone plan that I got, but 16 days ago it ended. I moved to the United States ...
Casual Listener
342 Views
1 replies
0 likes
I have a Girftcard which is not readable anymore any solutions?
I have a Girftcard which is not readable anymore any solutions?
Newbie
5300 Views
4 replies
0 likes
Solicitei teste de 30 dias e fui cobrado. Como posso proceder? Grato
Solicitei teste de 30 dias e fui cobrado. Como posso proceder? Grato
Spotify Star
684 Views
3 replies
0 likes
I just bought premium online but it wont show this on my phone as it still says my subscription is free. I am not able to use the premium funtions. I have tried deleting the app as well as logging off and on again multiple times?? What should I do??
I just bought premium online but it wont show this on my phone as it still says my subscription is free. I am not able to use the premium funtions. I have tried deleting the app as well as logging of...
Regular
757 Views
4 replies
1 likes
Hey guys, I just decided to get the student premium, now i had to upload documents to prove i was a student and it said they were not good enough so it took me back to the home screen and i had to sign up again, however this time i gave different doc...
Hey guys, I just decided to get the student premium, now i had to upload documents to prove i was a student and it said they were not good enough so it took me back to the home screen and i had to si...
Spotify Star
326 Views
1 replies
0 likes
Hi, My credit card expires this month and when trying to add a new one I can't set the unlimited subscription (the one that I've always had). About it now I'm using it as free. Is there any way to solve this? Thanks,
Hi, My credit card expires this month and when trying to add a new one I can't set the unlimited subscription (the one that I've always had). About it now I'm using it as free. Is there any ...
Spotify Star
338 Views
1 replies
0 likes
Hi,I’ve joined a plan with Vodafone giving me 1year of Spotify premium. When I am trying to connect this premium account with Fb I get an error. I used to use Spotify with fb but with another email. How can I synchronise the connection with the premi...
Hi, I’ve joined a plan with Vodafone giving me 1year of Spotify premium. When I am trying to connect this premium account with Fb I get an error. I used to use Spotify with fb but with another email...
239 Views
0 replies
0 likes
How do I cancel my daughter spotify if she dosent know email or password It comes out of my visa and need to cancel it what do I do please
How do I cancel my daughter spotify if she dosent know email or password It comes out of my visa and need to cancel it what do I do please
Community Legend
364 Views
1 replies
0 likes
