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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75716 Views
31 replies
2 likes
Moderator
121650 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159656 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
312806 Views
174 replies
13 likes
En pagado spotify 3 veces y no se cambia nada, no me llega el correo y en la tarjeta sale que hecho 3 pagos.Que hago?
En pagado spotify 3 veces y no se cambia nada, no me llega el correo y en la tarjeta sale que hecho 3 pagos. Que hago?
233 Views
0 replies
0 likes
Hi there, so like I was really broke last week and I couldn’t pay for my Spotify premium then I lost my account, alright! Now I’m trying to reactive my account and it keep saying the email address can not be linked to an active account and when I try...
Hi there, so like I was really broke last week and I couldn’t pay for my Spotify premium then I lost my account, alright! Now I’m trying to reactive my account and it keep saying the email address ca...
217 Views
0 replies
0 likes
I need help putting my subsription back onto my account. I sent Spotify a message stating “While listening to spotify it closed the app and logged me out. While attempting to login in it kept saying incorrect username or password. It wasn’t so I try ...
I need help putting my subsription back onto my account. I sent Spotify a message stating “While listening to spotify it closed the app and logged me out. While attempting to login in it kept saying ...
263 Views
0 replies
0 likes
Hi, I am currently a Graduate student, yet the system is not allowing me to register for the student discount. If I could get some assistance on how to fix this, it would be very helpful. Thank you so much!-Patrick
Hi, I am currently a Graduate student, yet the system is not allowing me to register for the student discount. If I could get some assistance on how to fix this, it would be very helpful. Than...
Spotify Star
278 Views
1 replies
0 likes
I got A mail that sand i has to update My card, is that Mail safe? Because I have Heard that someone have GOT an message that Was not safe
I got A mail that sand i has to update My card, is that Mail safe? Because I have Heard that someone have GOT an message that Was not safe
Spotify Star
268 Views
1 replies
0 likes
I buyed 2 Spotify gift cards in Poland while I was in holidays. I have set my account to Poland that I could redeem These cards. It worked but now I'm back in Germany and would like to set ist back to Germany, so I could see the german playlists agai...
I buyed 2 Spotify gift cards in Poland while I was in holidays. I have set my account to Poland that I could redeem These cards. It worked but now I'm back in Germany and would like to set ist back t...
Spotify Star
373 Views
1 replies
0 likes
Hi,I got this mail that offered me free Spotify premium for 6 months. I followed the directions and did everything I was supposed to DO. But i Still haven't got My premium!??
Hi, I got this mail that offered me free Spotify premium for 6 months. I followed the directions and did everything I was supposed to DO. But i Still haven't go...
Spotify Star
326 Views
1 replies
0 likes
I've just upgraded from free to student premium and haven't been given the 30 day free trial, just been charged straight away?
I've just upgraded from free to student premium and haven't been given the 30 day free trial, just been charged straight away?
Spotify Star
359 Views
1 replies
0 likes
i JUST TRY SPOTIFY FOR A FIRST TIME, NO PROBLEM WITH JOOX TO MANAGE WHEN I PAID FOR VIP. BUT SPOTIFY JUST GOT MY MONEY WITOUT ANYTING BACK? SPOTIFY STILL TREAT ME LIKE A FREE USER. SO SAD.
i JUST TRY SPOTIFY FOR A FIRST TIME, NO PROBLEM WITH JOOX TO MANAGE WHEN I PAID FOR VIP. BUT SPOTIFY JUST GOT MY MONEY WITOUT ANYTING BACK? SPOTIFY STILL TREAT ME LIKE A FREE USER. SO SAD.
Casual Listener
275 Views
1 replies
0 likes
I bought the 1 year Premium subscription sale thing in December. My account is acting like I am on a free trial. I have tried logging on and off. I cannot live chat with spotify, and when I used their form, they just emailed me to log in and out.So f...
I bought the 1 year Premium subscription sale thing in December. My account is acting like I am on a free trial. I have tried logging on and off. I cannot live chat with spotify, and when I us...
Casual Listener
400 Views
1 replies
1 likes
I want to know if the music I downloaded during the premium trial will still be downloaded after thepremium trial is up.
I want to know if the music I downloaded during the premium trial will still be downloaded after thepremium trial is up.
Regular
423 Views
1 replies
0 likes
Hi, I had a monthly subscription before then I availed an annual subscription using a differrent credit card for the same Spotify account. I couldn't open my account now it asked me to update my payment. Need help, please. JC
Hi, I had a monthly subscription before then I availed an annual subscription using a differrent credit card for the same Spotify account. I couldn't open my account now it asked me to updat...
290 Views
0 replies
0 likes
Almost a month ago I paid for 3 Months Premium for a dollar and it said transaction failed but I still got charged this is not fair. Can someone help me like give me my money's worth or give me the premium.
Almost a month ago I paid for 3 Months Premium for a dollar and it said transaction failed but I still got charged this is not fair. Can someone help me like give me my money's worth or give me the p...
Spotify Star
417 Views
1 replies
0 likes
When i try to go to spotify website to renew my subscriptio (Or do anything else) i get this offline page thats all white with links to do the things i need to do, but wont let me do them. I cant even go to the contact spotify page. Someone please he...
When i try to go to spotify website to renew my subscriptio (Or do anything else) i get this offline page thats all white with links to do the things i need to do, but wont let me do them. I cant eve...
Casual Listener
639 Views
2 replies
0 likes
Hi all, I'm currently subscribed to a 1 year fixed plan promo for $99 from Dec 2017.I want to upgrade to the family plan how do I do this? Thanks in advance!
Hi all, I'm currently subscribed to a 1 year fixed plan promo for $99 from Dec 2017. I want to upgrade to the family plan how do I do this? Thanks in advance!
Community Legend
442 Views
1 replies
0 likes
Hi, i've been paying with itunescredits. As you can see my subscription is running. But Spotify still shows as free. Please fix. Both my spotify email and app-store email are the same.
Hi, i've been paying with itunescredits. As you can see my subscription is running. But Spotify still shows as free. Please fix. Both my spotify email and app-store email are the same.&...
Casual Listener
345 Views
1 replies
0 likes
Soy de Chile, y contrate Spotify Familiar utilizando una tarjeta prepago NETELLER. La situacion es que para poder realizar el pago, tuve que cambiar a Reino Unido al momento de ingresar la tarjeta lo que cambio todos los cobros. El valor ofrecido en ...
Soy de Chile, y contrate Spotify Familiar utilizando una tarjeta prepago NETELLER. La situacion es que para poder realizar el pago, tuve que cambiar a Reino Unido al momento de ingresar la tarjeta lo...
291 Views
0 replies
0 likes
I haven’t used this account in over 1 year!!!! I don’t want my money back asap!!!!!
I haven’t used this account in over 1 year!!!! I don’t want my money back asap!!!!!
Spotify Star
311 Views
1 replies
0 likes
I am looking to upgrade my plan to family, but have carrier billing. Anyone know a way?
I am looking to upgrade my plan to family, but have carrier billing. Anyone know a way?
Spotify Star
473 Views
1 replies
0 likes
I didn't realize you are only allowed to use your Spotify account abroad for 14 days. I have just moved to New Zealand and now I am unable to login in to switch the country. How can I fix this? Thanks in advance-Stephanie
I didn't realize you are only allowed to use your Spotify account abroad for 14 days. I have just moved to New Zealand and now I am unable to login in to switch the country. How can I fix this? ...
Spotify Star
429 Views
1 replies
0 likes
