Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 41694 Views
- 19 replies
- 1 likes
- 41694 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5281 Views
- 23 replies
- 2 likes
- 5281 Views
- 23 replies
- 2 likes
Student Discount Plan
I got the automatic email last month that my student plan was about to expire after its 12 months and I reverified my student status but still got charged for the regular premium plan this month? Is there any way I can get a refund?
- I got the automatic email last month that my student plan was about to expire after its 12 months and I reverified my student status but still got charged for the regular premium plan this month? Is ...
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- Not applicable
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes
Hulu Student Not Working but still charged multiple times
I tried to sign up for the spotify student discount that includes hulu. It continuously told me that my "credentials were already linked to another spotify account." I only have one spotify account, and was not trying to create another one to use thi...
- I tried to sign up for the spotify student discount that includes hulu. It continuously told me that my "credentials were already linked to another spotify account." I only have one spotify account, ...
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- Not applicable
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Can't pay for Family with giftcards
Hey so I bought 20€ worth of Spotify giftcard and I wantedt to buy the family pack, but then I found out that I can't pay for it with my giftcards. Now I can pay for it over paypal, but I still have 20€ that I can not use. Am I allowed to just bring ...
- Hey so I bought 20€ worth of Spotify giftcard and I wantedt to buy the family pack, but then I found out that I can't pay for it with my giftcards. Now I can pay for it over paypal, but I still have ...
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- Spotify Star
- 116 Views
- 1 replies
- 0 likes
- 116 Views
- 1 replies
- 0 likes
spotify billed the money but i am still a free user
i live in Turley so the currency is Tl. last night me and my mom were renewing my premium subscription and we saw there was a discount for students. i am a high school student so i clicked that and filled all the requiered blanks. i wrote the name of...
- i live in Turley so the currency is Tl. last night me and my mom were renewing my premium subscription and we saw there was a discount for students. i am a high school student so i clicked that and f...
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- Casual Listener
- 136 Views
- 2 replies
- 0 likes
- 136 Views
- 2 replies
- 0 likes
Cambio de equipo y pérdida de cuenta
Soy la administradora del paquete familiar. Cambie de equipo y cuando baje la aplicación perdí el premium familiar y estoy en Spotify gratituto. Que puedo hacer? Todos los miembros de mi familia lo tienen
- Soy la administradora del paquete familiar. Cambie de equipo y cuando baje la aplicación perdí el premium familiar y estoy en Spotify gratituto. Que puedo hacer? Todos lo...
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- Newbie
- 290 Views
- 1 replies
- 0 likes
- 290 Views
- 1 replies
- 0 likes
Money
Yo! I want my money back. U take my money on account.. I didn't finish becose I go to wrong Premium choice. On that time u guys take my money from my account and they didin't come back??
- Yo! I want my money back. U take my money on account.. I didn't finish becose I go to wrong Premium choice. On that time u guys take my money from my account and they didin't come back??
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- Spotify Star
- 295 Views
- 1 replies
- 0 likes
- 295 Views
- 1 replies
- 0 likes
I paid spotify and I still have a Free account even though the bank already made the charge
Looking forward to your comments
- Looking forward to your comments
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- Community Legend
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Money charged without permission?
Good evening,I'm really disappointed because I was trying to understand if I could get the student offer, but in order to see if my school was available I had to put credit card information first . Before I was even able to understand that my school ...
- Good evening, I'm really disappointed because I was trying to understand if I could get the student offer, but in order to see if my school was available I had to put credit card information first ....
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- Casual Listener
- 286 Views
- 2 replies
- 0 likes
- 286 Views
- 2 replies
- 0 likes
Accidentally clicked on wrong button...
Hi, I originally have a student account and I accidentally clicked on 'Family Premium' account which then changed my account into a family account at 14.99 per month. I did not know how to go back to my old student account and now I terminated my acc...
- Hi, I originally have a student account and I accidentally clicked on 'Family Premium' account which then changed my account into a family account at 14.99 per month. I did not kn...
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- 149 Views
- 0 replies
- 0 likes
- 149 Views
- 0 replies
- 0 likes
Do downloaded songs remain in my account if my premium account expires?
Do downloaded songs remain in my account if my premium account expires?
- Do downloaded songs remain in my account if my premium account expires?
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- Spotify Star
- 298 Views
- 3 replies
- 0 likes
- 298 Views
- 3 replies
- 0 likes
Moved to US, want to pay through US bank account
Hi there!I have moved to the USA from the UK and want to continue using Spotify Premium. However I wish to now make the payments on my US bank account. Can I do this, or do I have to close down my UK Spotify account? ThanksNick Ferrris
- Hi there! I have moved to the USA from the UK and want to continue using Spotify Premium. However I wish to now make the payments on my US bank account. Can I do this, or do I have to close down my ...
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
REMOVING A FAMILY MEMBER FROM PREMIUM PLAN
I removed a family member from my premium plan but am still being charged $14.99 instead of $9.99. It doesn't show her as being on my plan anymore so why am I still being charged $14.99?
- I removed a family member from my premium plan but am still being charged $14.99 instead of $9.99. It doesn't show her as being on my plan anymore so why am I still being charged $14.99?
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Hulu account associated with Spotify
I need to cancel my Hulu account, but after calling hulu, they said i need to call spotify to cancel it because spotify controls it. I need that Hulu cancelled!!!
- I need to cancel my Hulu account, but after calling hulu, they said i need to call spotify to cancel it because spotify controls it. I need that Hulu cancelled!!!
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- 144 Views
- 0 replies
- 0 likes
- 144 Views
- 0 replies
- 0 likes
Superuser Contribution Student discount and hulu
I have sent in my Id and I have not received a discount. I will also like to sign up for Hulu and don't know how
- I have sent in my Id and I have not received a discount. I will also like to sign up for Hulu and don't know how
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- Newbie
- 265 Views
- 2 replies
- 0 likes
- 265 Views
- 2 replies
- 0 likes
Upgrading to Premium for Family
If I add premium for family to my current preium account, how will this month be billed? Will I just receive an additional $5 charge? I just want to make sure I wont be charged $14.99 on top of the $9.99 I already paid. Thank you,Eric
- If I add premium for family to my current preium account, how will this month be billed? Will I just receive an additional $5 charge? I just want to make sure I wont be charged $14.99 on top of the $...
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- Community Legend
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Forgot old email @ password. Started new account what about the cancelling of the old account so I'm
I need help with cancelling my old account because I forgot the email and password. So I opened a new account with different email and password so I could connect with the new amazon echo plus I just purchased. How do I cancel the old account so I'm ...
- I need help with cancelling my old account because I forgot the email and password. So I opened a new account with different email and password so I could connect with the new amazon echo plus I just...
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
Is this a phishing email?
I've never subscribed to Spotify and neither have any of my family members, but today I got an email "reminder" that I'm being charged $89 for my "automatic annual renewal." Spotify does not show up in my subscriptions on my account. Is this real? Th...
- I've never subscribed to Spotify and neither have any of my family members, but today I got an email "reminder" that I'm being charged $89 for my "automatic annual renewal." Spotify does not show up ...
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- Newbie
- 1228 Views
- 2 replies
- 0 likes
- 1228 Views
- 2 replies
- 0 likes
Extreme mobile data usage
My Spotify app used 1 GB plus of mobile data in a few hrs without listening or downloading. Anyone know how this could have happened?
- My Spotify app used 1 GB plus of mobile data in a few hrs without listening or downloading. Anyone know how this could have happened?
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- 104 Views
- 0 replies
- 0 likes
- 104 Views
- 0 replies
- 0 likes
Wouldn’t let me cancel my subscription when I wanted to
Hi, so I tried canceling my subscription to premium last week and it canceled but not until today did it cancel and I’m still being charged this month..could someone point me in the right direction of where I should call or email? Thanks to everyone ...
- Hi, so I tried canceling my subscription to premium last week and it canceled but not until today did it cancel and I’m still being charged this month..could someone point me in the right direction o...
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- 88 Views
- 0 replies
- 0 likes
- 88 Views
- 0 replies
- 0 likes
Superuser Contribution Cancel subscription from Itunes to get Family subscription
Hi, i want to subscribe to the Family pack but i'm subscribed through Itunes. I read i had to cancel my current subscription tu be able to get the new one. The question is: if i cancel mi current subscription, will i loose my profile along with all m...
- Hi, i want to subscribe to the Family pack but i'm subscribed through Itunes. I read i had to cancel my current subscription tu be able to get the new one. The question is: if i cancel mi current sub...
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- Casual Listener
- 226 Views
- 3 replies
- 0 likes
- 226 Views
- 3 replies
- 0 likes