Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 116825 Views
- 74 replies
- 10 likes
- 116825 Views
- 74 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14091 Views
- 27 replies
- 2 likes
- 14091 Views
- 27 replies
- 2 likes
Premium Refund
Hello Yesterday i paid for Premium for 3 months for $14.99. However today i have been given Premium for upgrading my phone plan. Can yu please refund the Premium I purchased yesterday. Thanks
- Hello Yesterday i paid for Premium for 3 months for $14.99. However today i have been given Premium for upgrading my phone plan. Can yu please refund the Premium I purchase...
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- Spotify Star
- 362 Views
- 1 replies
- 0 likes
- 362 Views
- 1 replies
- 0 likes
money
hi guys i unsubscribed last week and i still didn't get my money back.**bleep**
- hi guys i unsubscribed last week and i still didn't get my money back.**bleep**
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- Spotify Star
- 436 Views
- 1 replies
- 0 likes
- 436 Views
- 1 replies
- 0 likes
Doesn't accept payment but reserves on bank account
Hi, for some reason when I try to update my Spotify premium subscribtion with my new Visa card, i get an error message saying "Payment failed. Try again, or use a different payment method." yet my bank account shows reserved payments that immediately...
- Hi, for some reason when I try to update my Spotify premium subscribtion with my new Visa card, i get an error message saying "Payment failed. Try again, or use a different payment method." yet my ba...
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- Casual Listener
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
How can i pay the 99 Cent deal with My mobilphone
How can i pay the 99 Cent deal with My mobilphone
- How can i pay the 99 Cent deal with My mobilphone
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- Spotify Star
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Not able to get spotify premium
Hey im trying to activate spotify premium but it says the i have already tried premium but i havent can someone help please ?
- Hey im trying to activate spotify premium but it says the i have already tried premium but i havent can someone help please ?
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- Spotify Star
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Charged after canceling
Hi! I was recently charged for another month of premium when I had not agreed to pay. Is there a way I can cancel the payment and get my money back?
- Hi! I was recently charged for another month of premium when I had not agreed to pay. Is there a way I can cancel the payment and get my money back?
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- Spotify Star
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Hi could someone pls help me..i have Premium subscription but im not getting premium features..
Im from the Philippines..im subscribed to Spotify premium yet im not getting its features ..could someone pls help me,or maybe share how i can reach out to someone from Spotify on a live chat support?thanks
- Im from the Philippines..im subscribed to Spotify premium yet im not getting its features ..could someone pls help me,or maybe share how i can reach out to someone from Spotify on a live chat support...
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- Spotify Star
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
12 months subscription
I want to get the offer of the 12 months subscription for 69€ however I already have a Spotify premium membership paid until April of next year thanks to some gift cards I received. If I get the offer will I lose the 4 months or will they be transfer...
- I want to get the offer of the 12 months subscription for 69€ however I already have a Spotify premium membership paid until April of next year thanks to some gift cards I received. If I get the offe...
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- Spotify Star
- 367 Views
- 1 replies
- 0 likes
- 367 Views
- 1 replies
- 0 likes
Solved!! 12 month subscriptiopn offer paid but monthly charge still shows
I have a monthly premium subscription and I have just paid for a special offer 12 month subscription but the monthly charge still shows on the subscription page - not the 12 month charge - but the receipt for the payment shows in my receipt list do I...
- I have a monthly premium subscription and I have just paid for a special offer 12 month subscription but the monthly charge still shows on the subscription page - not the 12 month charge - but the re...
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- Casual Listener
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Premium family been paying double
Hi! Me and my wife got married about a month ago and she got a new card since she changed her name. Then we we noticed she’s been paying for Spotify Premium even though she stands as active in my premium family account. So now you have been billing u...
- Hi! Me and my wife got married about a month ago and she got a new card since she changed her name. Then we we noticed she’s been paying for Spotify Premium even though she st...
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- Casual Listener
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Solved!! Spotify gift cards in canada?
Hi!I would like to know if spotify gift cards are available in canada? I live at montreal and i failed to see them in store. If they are available, where can i get them? Thank you!
- Hi! I would like to know if spotify gift cards are available in canada? I live at montreal and i failed to see them in store. If they are available, where can i get them? Tha...
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- Newbie
- 40916 Views
- 3 replies
- 1 likes
- 40916 Views
- 3 replies
- 1 likes
Promotion 9php for 3 months
I’ve been seeing advertisements online that Spotify is offering 3php for 3months. I think I need this promo since I’ve been a customer for almost 2 years or more now. How can I avail this promotion?
- I’ve been seeing advertisements online that Spotify is offering 3php for 3months. I think I need this promo since I’ve been a customer for almost 2 years or more now. How can I avail this promotion?
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- 279 Views
- 0 replies
- 0 likes
- 279 Views
- 0 replies
- 0 likes
Payment
Someone can help me, pls!I created a new acc Spotify using my Facebook profile and I did the payment but my acc premium doesn't work.
- Someone can help me, pls! I created a new acc Spotify using my Facebook profile and I did the payment but my acc premium doesn't work.
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- Newbie
- 289 Views
- 2 replies
- 0 likes
- 289 Views
- 2 replies
- 0 likes
Wrong Payment
Hi, I signed up to the 3 months or 99p deal with a new account etc.... All fine, email comes through and i have been charged 9.99 for one month instead. My friend who did it same time has got the 99p deal. I have contacted my credit card people wo he...
- Hi, I signed up to the 3 months or 99p deal with a new account etc.... All fine, email comes through and i have been charged 9.99 for one month instead. My friend who did it same time has got the 99p...
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- 123 Views
- 0 replies
- 0 likes
- 123 Views
- 0 replies
- 0 likes
Getting charged twice a month
I have been getting charged $9.99 a month & $14.99 a month as well. I upgraded and continue to get charged both.
- I have been getting charged $9.99 a month & $14.99 a month as well. I upgraded and continue to get charged both.
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- Newbie
- 257 Views
- 1 replies
- 1 likes
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Android
- 257 Views
- 1 replies
- 1 likes
I accidently have 2 subscriptions
I have made a stupid mistake.When i wanted to get the 1 year pay up front deal, i logged in via facebook to get this subscription. Now, after i paid, I see i accidently connected via my old account instead of the one i've used the last few months. Th...
- I have made a stupid mistake. When i wanted to get the 1 year pay up front deal, i logged in via facebook to get this subscription. Now, after i paid, I see i accidently connected via my old account...
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- 138 Views
- 0 replies
- 0 likes
- 138 Views
- 0 replies
- 0 likes
spotify no playstation
nao assinei spotify premium e mesmo assim tive que paga 16.90 reais . Quero reebolso
- nao assinei spotify premium e mesmo assim tive que paga 16.90 reais . Quero reebolso
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- 124 Views
- 0 replies
- 0 likes
- 124 Views
- 0 replies
- 0 likes
Premium for Family not working
I bought Premium for Family subscription a couple of months ago and have not been able to get my two sons set up on it. They click the link in the invitation email and that all works fine but when they open the app it still says they're on the Free v...
- I bought Premium for Family subscription a couple of months ago and have not been able to get my two sons set up on it. They click the link in the invitation email and that all works fine but when th...
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
Premium nie dziala Premium dosn't work
Dlaczego spotify premium przez tydzien dzialal a teraz sie zepsol i jak wlaczam spotify na komputerze to jest napisane "spotify free" a na telefonie wyskakuja reklamy... Why spotify premium was working about week and now when i turn of spotify its no...
- Dlaczego spotify premium przez tydzien dzialal a teraz sie zepsol i jak wlaczam spotify na komputerze to jest napisane "spotify free" a na telefonie wyskakuja reklamy... Why spotify premium ...
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- 137 Views
- 0 replies
- 0 likes
- 137 Views
- 0 replies
- 0 likes
Upgrade to premium family account
Hello,I have premium account where I recently made a one-time payment so next scheduled monthly payment is planned for 19-01-06.Now I would like to upgrade to Premium Family - will that be handled accordingly by Spotify so I will only be charged "the...
- Hello, I have premium account where I recently made a one-time payment so next scheduled monthly payment is planned for 19-01-06. Now I would like to upgrade to Premium Family - will that be handle...
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- 112 Views
- 0 replies
- 0 likes
- 112 Views
- 0 replies
- 0 likes