Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 97976 Views
- 63 replies
- 8 likes
- 97976 Views
- 63 replies
- 8 likes
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Help categories
Account & Payment
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 12436 Views
- 24 replies
- 2 likes
- 12436 Views
- 24 replies
- 2 likes
Student Discount after Trial
Was just wondering if I am able to use the 99c for the first 3 months and then use the student discount once the 3 months were over? Kind Regards.
- Was just wondering if I am able to use the 99c for the first 3 months and then use the student discount once the 3 months were over? Kind Regards.
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- Community Legend
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Superuser Contribution "Insufficient credit on my prepaid card"
Whenever i enter the pin number to validate my subscription of 129 pesos for 3 months, a red notification pops indicating that i do not have enough credit on my prepaid card when i actually dooo have enough credit. What can i do so that i can still a...
- Whenever i enter the pin number to validate my subscription of 129 pesos for 3 months, a red notification pops indicating that i do not have enough credit on my prepaid card when i actually dooo have...
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- Newbie
- 760 Views
- 2 replies
- 0 likes
- 760 Views
- 2 replies
- 0 likes
Spotify Premium for Students and Hulu
When I try to link my spotify and hulu, it gives me a message saying "Hulu + Spotify Premium for Students is only available to Limited Commercials Plan subscribers billed through Hulu." I'm confused, is there something I need to change about my Hulu ...
- When I try to link my spotify and hulu, it gives me a message saying "Hulu + Spotify Premium for Students is only available to Limited Commercials Plan subscribers billed through Hulu." I'm ...
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- 230 Views
- 0 replies
- 0 likes
- 230 Views
- 0 replies
- 0 likes
Superuser Contribution Prepaid Visa Card
Been scrolling through the solutions to FAQ's, noticed Spotify does not recognize prepaid Visa cards.This is still a legitimate form of payment IMO, and should be reconsidered. Someone, such as myself, who are fearful of online purchases /double bill...
- Been scrolling through the solutions to FAQ's, noticed Spotify does not recognize prepaid Visa cards.This is still a legitimate form of payment IMO, and should be reconsidered. Someone, such as...
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- Newbie
- 5148 Views
- 5 replies
- 14 likes
- 5148 Views
- 5 replies
- 14 likes
spotify ps4 log in issues
so i was logged into spotify on my ps4, and have then since logged out, but its saying my account is linked to a psn account, but it isnt. i have gone thru every acct on here and nothing is logged in, im not logged in anywhere else as i dont know som...
- so i was logged into spotify on my ps4, and have then since logged out, but its saying my account is linked to a psn account, but it isnt. i have gone thru every acct on here and nothi...
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- 208 Views
- 0 replies
- 0 likes
- 208 Views
- 0 replies
- 0 likes
Re: Hello from Spotify - Introduce Yourself
hello. pls. help. i have lost my premium account on spotify just now. what came out when i log in is my old account which is not on premium. pls. i really need yuour help. thnak you in advance.
- hello. pls. help. i have lost my premium account on spotify just now. what came out when i log in is my old account which is not on premium. pls. i really need yuour help. thnak you in advance.
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- 157 Views
- 0 replies
- 0 likes
- 157 Views
- 0 replies
- 0 likes
Unsubscribe Premium
Hi. I am having a hard time unsubscribing to my premium account. I had accounts before using the Free spotify. Last month, i tried using the premium one. And today, December 13, i have to cancel the subscription in order for my card to be charged. I ...
- Hi. I am having a hard time unsubscribing to my premium account. I had accounts before using the Free spotify. Last month, i tried using the premium one. And today, December 13, i have to ca...
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- 261 Views
- 0 replies
- 0 likes
- 261 Views
- 0 replies
- 0 likes
signup
Doesn't appear that I can sign up for premium membership over my phone, from the app.
- Doesn't appear that I can sign up for premium membership over my phone, from the app.
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
problemas con las tarjetas de spotify
I have problems in putting the code for a 3 months suscription card and i dont know what to do// Tengo problemas con poner el codigo de mi tajeta de spotify premium de 3 meses.
- I have problems in putting the code for a 3 months suscription card and i dont know what to do// Tengo problemas con poner el codigo de mi tajeta de spotify premium de 3 meses.
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Involuntary Subscription
Spotty Is Stealing My Money Give It Back
- Spotty Is Stealing My Money Give It Back
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- Spotify Star
- 226 Views
- 3 replies
- 0 likes
- 226 Views
- 3 replies
- 0 likes
renewal premium subscription
Hi everyone,For few days, It's impossible to pay my premium account, I used two different credit card and I receive a message "payment failed" everytime. My credit cards work everywhere and I don't understand whats wrong with Spotify. My acces was st...
- Hi everyone, For few days, It's impossible to pay my premium account, I used two different credit card and I receive a message "payment failed" everytime. My credit cards work everywhere and I don't...
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- 174 Views
- 0 replies
- 0 likes
- 174 Views
- 0 replies
- 0 likes
I should still be receiving premium until December 31st. How do I get it reactivated?
My premium account is not longer active, it is paid for through my Fido account, I called them and they said I should still be receiving premium until December 31st. How do I get it reactivated?
- My premium account is not longer active, it is paid for through my Fido account, I called them and they said I should still be receiving premium until December 31st. How do I get it reactivated?
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- 197 Views
- 0 replies
- 0 likes
- 197 Views
- 0 replies
- 0 likes
Bought 3 months premium about a month ago, ended today
So I started my free trial sometime in November, I think, and then I saw an ad for 3 months premium for 1 euro. I got it during my trial and when it ended i kept getting warnings in the app that it will end soon, despite me having 3 months left. Toda...
- So I started my free trial sometime in November, I think, and then I saw an ad for 3 months premium for 1 euro. I got it during my trial and when it ended i kept getting warnings in the app that it w...
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- 169 Views
- 0 replies
- 0 likes
- 169 Views
- 0 replies
- 0 likes
Solved!! Premium Offer
I recived an email about paying for a full year's worth of Premium for 99$, saving 2 months worth of payment. I then clicked on this offer from my email and it said that i was "not eligible" for the offer. First of all, why am I "Not eligible"? Secon...
- I recived an email about paying for a full year's worth of Premium for 99$, saving 2 months worth of payment. I then clicked on this offer from my email and it said that i was "not eli...
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- Casual Listener
- 1939 Views
- 27 replies
- 5 likes
- 1939 Views
- 27 replies
- 5 likes
Yearly renewal coming up
Hey community, I'm a Spotify premium subscriber for the last 2 or 3 years. This is my first yearly renewal. My subscription expires end of February, and I'd like to know how best to seamlessly renew for another year. Do I wait until this one expires,...
- Hey community, I'm a Spotify premium subscriber for the last 2 or 3 years. This is my first yearly renewal. My subscription expires end of February, and I'd like to know how best to seamlessly renew ...
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- 211 Views
- 0 replies
- 0 likes
- 211 Views
- 0 replies
- 0 likes
Spotify premium - music stops
Ny Spotify (premium) suddenly stops playing music. It pauses the music and i have to press play again. This happens rappidly. There is no one else in the family using Spotify at the same time. Tried password change and log out everywhere. Did not hel...
- Ny Spotify (premium) suddenly stops playing music. It pauses the music and i have to press play again. This happens rappidly. There is no one else in the family using Spotify at the same time. Tried ...
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- 236 Views
- 0 replies
- 0 likes
- 236 Views
- 0 replies
- 0 likes
6 months free trial from fido
hello, I was offered a 6month free trial of Spotify Premium from Fido back in June when i upgraded my phone and my plan. I never took advantage of this, and when i go to the email it dosent load up anything but a blank page, Fido asked me to contact ...
- hello, I was offered a 6month free trial of Spotify Premium from Fido back in June when i upgraded my phone and my plan. I never took advantage of this, and when i go to the email it dosent ...
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- Casual Listener
- 447 Views
- 3 replies
- 0 likes
- 447 Views
- 3 replies
- 0 likes
Error al realizar el pago
He intentado realizar el pago con diferentes tarjetas de credito y hasta usando Paypal y no me deja pagar, me sale error al realizar el pago.
- He intentado realizar el pago con diferentes tarjetas de credito y hasta usando Paypal y no me deja pagar, me sale error al realizar el pago.
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- 164 Views
- 0 replies
- 0 likes
- 164 Views
- 0 replies
- 0 likes
Starting period already premium member and subscribed for 12 month promo.
Already premium member and subscribed for 12 month promo. Does my subscription starts after my latest payment period or the day when I subscribed for the promo?
- Already premium member and subscribed for 12 month promo. Does my subscription starts after my latest payment period or the day when I subscribed for the promo?
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- Casual Listener
- 345 Views
- 2 replies
- 0 likes
- 345 Views
- 2 replies
- 0 likes
Solved!! Not showing premium on the app
I have signed in and received a receipt showing that I am premium customer yet the app on my phone is not showing that I have premium, I’ve logged out and back in and even done the fb login and it’s still not working.
- I have signed in and received a receipt showing that I am premium customer yet the app on my phone is not showing that I have premium, I’ve logged out and back in and even done the fb login and...
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- Casual Listener
- 731 Views
- 5 replies
- 0 likes
- 731 Views
- 5 replies
- 0 likes