Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 125824 Views
- 84 replies
- 10 likes
- 125824 Views
- 84 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14990 Views
- 27 replies
- 2 likes
- 14990 Views
- 27 replies
- 2 likes
Error code: 4
Hi, i received a invitation to join the family premium, however i couldnt redem my code nor be added by clicking onto the link in the email. "Unfortunately this premium code does not seem to be valid. Try again or contact customer service." has been ...
- Hi, i received a invitation to join the family premium, however i couldnt redem my code nor be added by clicking onto the link in the email. "Unfortunately this premium code does not seem to b...
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- Spotify Star
- 274 Views
- 1 replies
- 0 likes
- 274 Views
- 1 replies
- 0 likes
Für Premium bezahlt aber Funktionen gehen nicht
Ich habe soeben einen Code genutzt um mir Spotify premium zu holen, nicht das erste mal. Die vorherig schon gedownloadete Musik ladete wieder runter aber ich kann beim Musik spielen nicht den shuffle Modus aktivieren. Ein pop up sagt ich solle Spotif...
- Ich habe soeben einen Code genutzt um mir Spotify premium zu holen, nicht das erste mal. Die vorherig schon gedownloadete Musik ladete wieder runter aber ich kann beim Musik spielen nicht den shuffle...
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- Newbie
- 347 Views
- 1 replies
- 0 likes
- 347 Views
- 1 replies
- 0 likes
Problems with annual subscription from € 99.00
Good morning,I had a monthly subscription of € 9.99.On 21/12/2017 I signed an annual subscription of € 99.00, which theoretically should be valid until 12/21/2018, however, on my subscription data, I continue to read that I will be debited on 16/01/2...
- Good morning, I had a monthly subscription of € 9.99. On 21/12/2017 I signed an annual subscription of € 99.00, which theoretically should be valid until 12/21/2018, however, on my subscription dat...
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- Casual Listener
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Solved!! Signed up for premium student and not getting the three months for 0,99 cents
I just signed up for spotify premium and was thinking that I get the three months for 0,99 cents naturally. But I just received the bill for the first months for 4,99 (student). Does anyone know what I did wrong there?
- I just signed up for spotify premium and was thinking that I get the three months for 0,99 cents naturally. But I just received the bill for the first months for 4,99 (student). Does any...
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- Spotify Star
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
0.99 Paypal problem
I can't pay with my paypal for the 0.99 offer.. the paypal of my friend doesn't work too. and the paypal of my brother too.. any help?
- I can't pay with my paypal for the 0.99 offer.. the paypal of my friend doesn't work too. and the paypal of my brother too.. 😕 any help?
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- Spotify Star
- 266 Views
- 1 replies
- 0 likes
- 266 Views
- 1 replies
- 0 likes
Only one 7 day trial per device?
If I use the 7 day trial on my phone, and then when it finishes I create a new account on the same phone, can I get the 7 day trial on the new account?
- If I use the 7 day trial on my phone, and then when it finishes I create a new account on the same phone, can I get the 7 day trial on the new account?
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- Spotify Star
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Solved!! Cant upgrade to premium with paypal
Hi when i go to premium and try using paypal it wont accept and takes me back to the premium page
- Hi when i go to premium and try using paypal it wont accept and takes me back to the premium page
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- Casual Listener
- 613 Views
- 5 replies
- 1 likes
- 613 Views
- 5 replies
- 1 likes
can't cancel my subscription
Hello. has started a new account and now I do not know how to cancel a subscription on an old account.The situation following the account did not use a long time the password and the e-mail address I do not remember correspondingly I can not enter th...
- Hello. has started a new account and now I do not know how to cancel a subscription on an old account. The situation following the account did not use a long time the password and the e-mail address...
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- Community Legend
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Not receiving password reset link via email
I have a premium account. The app on my phone logged me out. When I tried logging back in, it says the username or password is incorrect. I have not changed my password or username. I have tried reseting the password using the form, both on my phone ...
- I have a premium account. The app on my phone logged me out. When I tried logging back in, it says the username or password is incorrect. I have not changed my password or username. I have tried rese...
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- Casual Listener
- 274 Views
- 3 replies
- 0 likes
- 274 Views
- 3 replies
- 0 likes
Promocao Spotify - Oferta valida ate 31 de dezembro de 2017
Solicito informar como executar o pagamento de 169,00. Grato,Andre Costa Goncalvesemail: ag.vix@uol.com.br
- Solicito informar como executar o pagamento de 169,00. Grato, Andre Costa Goncalves email: ag.vix@uol.com.br
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- 139 Views
- 0 replies
- 0 likes
- 139 Views
- 0 replies
- 0 likes
Need to Reset my Spotify Account
I am a PREMIUM member and I had my father under my account. Well it appears I am not able to log him into his account anymore. For this reason, I tried to add him again to my family plan and it did not work. This resulted in me accidently signing him...
- I am a PREMIUM member and I had my father under my account. Well it appears I am not able to log him into his account anymore. For this reason, I tried to add him again to my family plan an...
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- Music Fan
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
premium promo
my problem is im having a hard time going premium using my prepaid sim. i already have prepaid load and the system keeps telling me that i dont have any when i sent the PIN code for getting premium. im availing the 9 PHP for 3 months promo.
- my problem is im having a hard time going premium using my prepaid sim. i already have prepaid load and the system keeps telling me that i dont have any when i sent the PIN code for getting premium. ...
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- 375 Views
- 0 replies
- 0 likes
- 375 Views
- 0 replies
- 0 likes
Premium subscription via PSN
Hi. Need help here. I'd purchased Spotify premium Christmas offer for 3 months via PlayStation store before I confirmed my account in my email. On my ps4, it's premium. However it still shows ads, and when I checked my account via android, it's still...
- Hi. Need help here. I'd purchased Spotify premium Christmas offer for 3 months via PlayStation store before I confirmed my account in my email. On my ps4, it's premium. However it still shows ads, an...
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- 129 Views
- 0 replies
- 0 likes
- 129 Views
- 0 replies
- 0 likes
Skip Foward And Rewind Buttons Not Working
I had Spotify Premium for while last year. This year, I decided to get it back. So I had a premium subscription. Unfortunately, the rewind dot to skip forward or back to a song is grey. It only lets me go to the next song without any ads, lets me dow...
- I had Spotify Premium for while last year. This year, I decided to get it back. So I had a premium subscription. Unfortunately, the rewind dot to skip forward or back to a song is grey. It only ...
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- 292 Views
- 0 replies
- 0 likes
- 292 Views
- 0 replies
- 0 likes
Superuser Contribution The 3 month Christmas Premium Deal
To whom this may concern,I have been on Spotify for around 2 months now, and recently I have found out there has been a '3 month Premium Christmas Deal', for $0.99. As I try to purchase this deal, it asks me for my email address. I finished typing in...
- To whom this may concern, I have been on Spotify for around 2 months now, and recently I have found out there has been a '3 month Premium Christmas Deal', for $0.99. As I try to purchase this deal, ...
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- Roadie
- 3968 Views
- 1 replies
- 0 likes
- 3968 Views
- 1 replies
- 0 likes
I made the payment on the wrong email for my premium account how can I fix this?
Hello, I opened the website from my smartphone and the information on the Spotify form was the wrong account info. How can I fix this problem because I don’t want to be adding all my songs and play lists again!!!
- Hello, I opened the website from my smartphone and the information on the Spotify form was the wrong account info. How can I fix this problem because I don’t want to be adding all my songs and play l...
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- 197 Views
- 0 replies
- 0 likes
- 197 Views
- 0 replies
- 0 likes
cancele pero sigo teniendo los mismos beneficios
Cancele mi cuenta pero sigo teniendo los mismos beneficios. Aunque cancele desde mi iPhone y desde la pagina de spotify. no se si me cobraron de nuevo.
- Cancele mi cuenta pero sigo teniendo los mismos beneficios. Aunque cancele desde mi iPhone y desde la pagina de spotify. no se si me cobraron de nuevo.
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- 183 Views
- 0 replies
- 0 likes
- 183 Views
- 0 replies
- 0 likes
Rogers customer
Me and ex had our accounts switched when initially activated and I closed her cell phone account and it shut down the wrong Spotify and now Mines Free and the dead accounts premium I’d like then switched please
- Me and ex had our accounts switched when initially activated and I closed her cell phone account and it shut down the wrong Spotify and now Mines Free and the dead accounts premium I’d li...
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- Community Legend
- 215 Views
- 2 replies
- 0 likes
- 215 Views
- 2 replies
- 0 likes
after premium
Will the music that I downloaded while having premium still be on my device or will it no longer be downloaded after premium has ended?
- Will the music that I downloaded while having premium still be on my device or will it no longer be downloaded after premium has ended?
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- Community Legend
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Tarjeta de regalo
Me obsequiaron un codigo de regalo el cual ya aparece activo (Premium), puedo escuchar mi musica offline pero no me deja saltar/pasar canciones , no funciona totalmente como Premium que puede ser lo que pasa ?
- Me obsequiaron un codigo de regalo el cual ya aparece activo (Premium), puedo escuchar mi musica offline pero no me deja saltar/pasar canciones , no funciona totalmente como Premium que puede s...
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- 200 Views
- 0 replies
- 0 likes
- 200 Views
- 0 replies
- 0 likes