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Ask here for help with Premium, payments and trials.
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
125879 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
51827 Views
87 replies
2 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
223246 Views
139 replies
12 likes
Choose the Office 365 Plan That Is Right for Your BusinessBusiness Plans300 USER MAXIMUMEnterprise PlansUNLIMITED USERS | ADVANCED FEATURESBusiness plans are best for small and medium-sized companies with fewer than 300 users.Combine plans to meet yo...
Choose the Office 365 Plan That Is Right for Your Business Business Plans 300 USER MAXIMUM Enterprise Plans UNLIMITED USERS | ADVANCED FEATURES Business plans are best for small and medium-siz...
401 Views
0 replies
0 likes
I bought a premium for 0,99 TRY but it doesn't work. I can't see ''Spotify Premium'' on desktop app and I see ''Upgrade your account'' everywhere. Bill mail already came to me. Please SOS.
I bought a premium for 0,99 TRY but it doesn't work. I can't see ''Spotify Premium'' on desktop app and I see ''Upgrade your account'' everywhere. Bill mail already came to me. Please SOS.
Spotify Star
203 Views
1 replies
0 likes
Hello. I want to purchase a 6 month premium gift card for my dad. But I see that there is also the .99 cent deal for the first 3 months. He has never had premium or tried it. Can he still cash in for this deal plus also then put in his gift card so t...
Hello. I want to purchase a 6 month premium gift card for my dad. But I see that there is also the .99 cent deal for the first 3 months. He has never had premium or tried it. Can he still cash in for...
Spotify Star
229 Views
1 replies
1 likes
I have been charged for the full price of Spotify Premium Service after enrolling in the Student discount over 12 months ago. After seeing the full price billing in my bank statement yet again, I tried to enroll for the student discount only to recei...
I have been charged for the full price of Spotify Premium Service after enrolling in the Student discount over 12 months ago. After seeing the full price billing in my bank statement yet again, I tri...
232 Views
0 replies
0 likes
Dit is een advertentie van Spotify Premium. Wat wordt er bedoelt met 'koolhydraten'?
Dit is een advertentie van Spotify Premium. Wat wordt er bedoelt met 'koolhydraten'?
288 Views
0 replies
0 likes
Dear Sir or madam,I saw that spotify is having a deal to have 12 month of premium for €99. I tried to get this offer from the webpage but it offers just ending the premium. Where do I get this offer?Best regardsStefan
Dear Sir or madam, I saw that spotify is having a deal to have 12 month of premium for €99. I tried to get this offer from the webpage but it offers just ending the premium. Where do I get this offe...
Newbie
1274 Views
4 replies
0 likes
Hola, para activar la cuenta Premium de estudiante me pedia la targeta antes de comprobar si mi universidad estaba en la lista, como no estaba he salido pero aun asi me han cobrado como si me hubiera suscrito. ¿Que hago?
Hola, para activar la cuenta Premium de estudiante me pedia la targeta antes de comprobar si mi universidad estaba en la lista, como no estaba he salido pero aun asi me han cobrado como si me hubiera...
172 Views
0 replies
0 likes
I already pay at the bank, but I can't download music. Why?
I already pay at the bank, but I can't download music. Why?
Community Legend
245 Views
1 replies
0 likes
Doesn't appear that I can sign up for premium membership over my phone, from the app.
Doesn't appear that I can sign up for premium membership over my phone, from the app.
Spotify Star
194 Views
1 replies
0 likes
I need help with information about gifting spotify
I need help with information about gifting spotify
Casual Listener
327 Views
2 replies
0 likes
Hi, I have just made an anual payment, but I´m wondering if this automatically finishes the monthly subscription that I used to have. I want to make sure that I will not be charged at the end of the month with the anual AND the monthly subscription.I...
Hi, I have just made an anual payment, but I´m wondering if this automatically finishes the monthly subscription that I used to have. I want to make sure that I will not be charged at the end of the ...
Community Legend
868 Views
1 replies
0 likes
I pay for the three month trial and then cancelled, in last january, but Spotify keep charging me every single month without notice. We stopped using the app, 'cause we think it was the free subscription all this time. There's no additional accounts....
I pay for the three month trial and then cancelled, in last january, but Spotify keep charging me every single month without notice. We stopped using the app, 'cause we think it was the free subscrip...
Community Legend
283 Views
1 replies
0 likes
dear community, where the official live support? i just interested with 3 month trial..its said 4.999 IDR, so i buy it..but after buying it my balance down to 4511 IDR....i have 55000 IDR before transaction...so whats wrong? its not fair.. i want my ...
dear community, where the official live support? i just interested with 3 month trial..its said 4.999 IDR, so i buy it..but after buying it my balance down to 4511 IDR....i have 55000 IDR before tran...
210 Views
0 replies
0 likes
Hello,I'm using spotify premium for over a year now, but changed my subscription to spotify student discount when I found out about it maybe 3 month ago. I am registered as a student, verified until the end of 2018 and have no problem accessing my un...
Hello, I'm using spotify premium for over a year now, but changed my subscription to spotify student discount when I found out about it maybe 3 month ago. I am registered as a student, verified unti...
242 Views
0 replies
0 likes
Recibi una invitacion de mi hermano de un plan premium familiar en la que pongo mis datos correctaamente y luego de eso me dice que a ocurrido um error y me dice que lo vuelva a intentar, llevo harto tiempo intentadolo pero me sale lo mismo siempre.¿...
Recibi una invitacion de mi hermano de un plan premium familiar en la que pongo mis datos correctaamente y luego de eso me dice que a ocurrido um error y me dice que lo vuelva a intentar, llevo harto...
222 Views
0 replies
0 likes
Hi, I want to ask why when I want to pay for the premium subscription through molpay, the price is suppose to be same price as the discount price which is RM14.90/3months but when I want to pay, the price is the normal price which is RM50/3months
Hi, I want to ask why when I want to pay for the premium subscription through molpay, the price is suppose to be same price as the discount price which is RM14.90/3months but when I want to pay, the ...
Community Legend
271 Views
1 replies
0 likes
Hi Everyone! So i bought the 3 month 0.99 premium offer on the 10th of December but the receipt i was emailed (which i also recieved on the 10th) says the trial started on the 9th which is the day before i even bought premium! I was just wondering: D...
Hi Everyone! So i bought the 3 month 0.99 premium offer on the 10th of December but the receipt i was emailed (which i also recieved on the 10th) says the trial started on the 9th which is t...
247 Views
0 replies
0 likes
I have just signed up for the 99p 3 month trial. This inspired me to look at options for the rest of the family (Wife and Son) and I've come across the family subscription. I think this would be great as a Christmas present, but I can't justify spend...
I have just signed up for the 99p 3 month trial. This inspired me to look at options for the rest of the family (Wife and Son) and I've come across the family subscription. I think this...
Casual Listener
1855 Views
2 replies
0 likes
I already paid for 1 year. But still my subscription status is free! What should i do? There is no email sent if the payment is already received.
I already paid for 1 year. But still my subscription status is free! What should i do? There is no email sent if the payment is already received.
Spotify Star
325 Views
1 replies
0 likes
Iam having problem with nu account. It have bin hacked so I got my mail and all changed yesterday and all payments. But now I got a mail from Spotify that my family account have bin canceld. But I can't do anything. I can't log in from Facebook or an...
Iam having problem with nu account. It have bin hacked so I got my mail and all changed yesterday and all payments. But now I got a mail from Spotify that my family account have bin canc...
Community Legend
202 Views
1 replies
0 likes
