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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131773 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65767 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
247628 Views
151 replies
13 likes
I took advantage of the $99 for 1 year (2018) special which was available for me in December, however my account overview shows that there is going to be a monthly charge coming up on Jan 15. I can see the receipt for the $99, so why am I going to be...
I took advantage of the $99 for 1 year (2018) special which was available for me in December, however my account overview shows that there is going to be a monthly charge coming up on Jan 15. I can s...
Community Legend
530 Views
3 replies
0 likes
Hola que tal, la promocion de fin de ano que hay de 3 meses por $99, aplica tambien con pago de tarjeta de prepago?
Hola que tal, la promocion de fin de ano que hay de 3 meses por $99, aplica tambien con pago de tarjeta de prepago?
Roadie
245 Views
1 replies
0 likes
When I entered my mobile number it says that it needs and im waiting for the pin for like 2days and still no pin has been sent to my number how can it be fixed?
When I entered my mobile number it says that it needs and im waiting for the pin for like 2days and still no pin has been sent to my number how can it be fixed?
Roadie
239 Views
1 replies
0 likes
How can i get the subscription or how do i get my money back?
How can i get the subscription or how do i get my money back?
Roadie
260 Views
1 replies
1 likes
i took the P9 for 3months subscription and when i was finished paying i checked my credit card account and i was charged of the P9 and ALSO A STUDENT DISCOUNT WHICH WAS 65 pesos that i didnt even bought
i took the P9 for 3months subscription and when i was finished paying i checked my credit card account and i was charged of the P9 and ALSO A STUDENT DISCOUNT WHICH WAS 65 pesos that i didnt even bou...
Roadie
244 Views
1 replies
0 likes
Im trying to access my account that i have on my phone but every password i try it says its not right and no can no longer access the account but i have preimum for this account so how can i cancel the membership and start a different account up?
Im trying to access my account that i have on my phone but every password i try it says its not right and no can no longer access the account but i have preimum for this account so how can i cancel t...
Roadie
246 Views
1 replies
0 likes
I want to pay with my sim, but the web said to enter the authentication code, which i don't recieve the text message. This is frustrating because my 1 month premium will be expired in 3 days. Help please
I want to pay with my sim, but the web said to enter the authentication code, which i don't recieve the text message. This is frustrating because my 1 month premium will be expired in 3 days. Help pl...
Roadie
1187 Views
1 replies
0 likes
My free service has stopped working. I get an error message stating incorrect password. I have reset my password and to no avail I still get the error message stating wrong password. On few occasions the password seemed to work and I was able to logi...
My free service has stopped working. I get an error message stating incorrect password. I have reset my password and to no avail I still get the error message stating wrong password. &nbs...
266 Views
0 replies
0 likes
How can I cancel premium through Vodafone pay if my number can no longer be used and I've since switched network? Is it possible to do this without huge charges from Vodafone when I haven't been using their network?
How can I cancel premium through Vodafone pay if my number can no longer be used and I've since switched network? Is it possible to do this without huge charges from Vodafone when I haven't been usin...
Community Legend
505 Views
5 replies
0 likes
Want to sign back up and use first account for all my downloads and playlist
Want to sign back up and use first account for all my downloads and playlist
Regular
999 Views
7 replies
0 likes
Hi. Can someone help me how to avail the spotify premium through smart prepaid? Your help would be much appreciated. Thanks in advance!
Hi. Can someone help me how to avail the spotify premium through smart prepaid? Your help would be much appreciated. Thanks in advance!
Newbie
5913 Views
4 replies
0 likes
I'm trying to purchase a 12 month sub for a gift and it will not take my visa or discover. I've called both of my cards to see if my cards are working and all is good. They also tell me that no attempt has been made by spotify to charge my cards. Are...
I'm trying to purchase a 12 month sub for a gift and it will not take my visa or discover. I've called both of my cards to see if my cards are working and all is good. They also tell me t...
Community Legend
803 Views
3 replies
0 likes
I got a premium gift card and it only works on my iPad and not my iPhone. Can someone help me with this?
I got a premium gift card and it only works on my iPad and not my iPhone. Can someone help me with this?
Community Legend
316 Views
1 replies
0 likes
I purchased spotify premium on my PS4, but I did not realize that the account is linked to the device and not my email. So now I have a premium account, but I can only listen to the premium acount at home. Anyone have this issue? If so, how did you s...
I purchased spotify premium on my PS4, but I did not realize that the account is linked to the device and not my email. So now I have a premium account, but I can only listen to the premium acount at...
220 Views
0 replies
0 likes
I’m having trouble updating my payment method as when I go to subscription then follow instructions to change payment method there is a window blocking the payment to change.Rene Citko
I’m having trouble updating my payment method as when I go to subscription then follow instructions to change payment method there is a window blocking the payment to change. Rene Citko
217 Views
0 replies
0 likes
To whom it concern. I could not share my family plan to my sons and wife. The accounts to be shared to followed accounts linked with these emails: I shared for more than 3 times at any time they recibed a refusal for them processes. We hace same add...
To whom it concern. I could not share my family plan to my sons and wife. The accounts to be shared to followed accounts linked with these emails: <removed private content> I s...
203 Views
0 replies
0 likes
I signed up for the 99¢ 3 month premium deal in December but instead of charging me 99¢ it charged me $9.99.
I signed up for the 99¢ 3 month premium deal in December but instead of charging me 99¢ it charged me $9.99.
212 Views
0 replies
0 likes
I had a Fido pulse plan which gave me a free subscription for 2 years. Tonight the app said I only have a free account. I logged out, deleted the app, and re-installed it again.Nothing worked. Help
I had a Fido pulse plan which gave me a free subscription for 2 years. Tonight the app said I only have a free account. I logged out, deleted the app, and re-installed it again. Nothing worked. He...
Roadie
594 Views
4 replies
0 likes
estimados por favor su ayuda con este problema, realice el pago por la oferta de 3 meses de cuenta premium solo pasaron 10 dias y ya no cuento con la cuenta premium
estimados por favor su ayuda con este problema, realice el pago por la oferta de 3 meses de cuenta premium solo pasaron 10 dias y ya no cuento con la cuenta premium
296 Views
0 replies
0 likes
Ive had spotify premium for the last couple of years and all of a sudden it turned to spotify free and deleted my profile picture. I have it set to autopay but i have no email stating that my account was not able to make a payment? Why did my premium...
Ive had spotify premium for the last couple of years and all of a sudden it turned to spotify free and deleted my profile picture. I have it set to autopay but i have no email stating that my account...
Newbie
2566 Views
3 replies
0 likes
