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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
71913 Views
31 replies
2 likes
Moderator
120778 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
156650 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
307083 Views
170 replies
13 likes
I used to have an premium account but my January payment is late.. So, I was thinking to change my payment methods when my family asked me to upgrade to Family.I just updated my account to Family, but the message says it is be available only in Febru...
I used to have an premium account but my January payment is late.. So, I was thinking to change my payment methods when my family asked me to upgrade to Family. I just updated my account to F...
300 Views
0 replies
0 likes
Hi, I pay Spotify with a french credit card. Now that I live in Spain, I'd like to pay it with my spanish card, especially to go to the Familiar Plan. When I try to change the payment method, it gives me the following error: Parece que tu tarjeta es ...
Hi, I pay Spotify with a french credit card. Now that I live in Spain, I'd like to pay it with my spanish card, especially to go to the Familiar Plan. When I try to change the paym...
357 Views
0 replies
0 likes
hi i paid for 3 months premium by cash a while ago with cebuana lhuiller but my account is still in free subscription i tried logging in and out my account even reinstalling the app but its still the same HEEELLPP
hi i paid for 3 months premium by cash a while ago with cebuana lhuiller but my account is still in free subscription 😞 i tried logging in and out my account even reinstalling the app but its still ...
Spotify Star
357 Views
1 replies
0 likes
I subscribed to Spotify premium on 24th December and it's now changed to the free version. I subscribed while in Brazil and paid with paypal. I've just come back to Barcelona where I live - could this have anything to do with it? My profile country i...
I subscribed to Spotify premium on 24th December and it's now changed to the free version. I subscribed while in Brazil and paid with paypal. I've just come back to Barcelona where I live...
300 Views
0 replies
0 likes
Okay so in December I decided to pay for the whole 2018 year ahead of time for $99 now my girlfriend wants me to get a family plan with her so she can also have spotify. How should I go about this and how much will my payments change and will the $99...
Okay so in December I decided to pay for the whole 2018 year ahead of time for $99 now my girlfriend wants me to get a family plan with her so she can also have spotify. How should I go about this an...
Community Legend
547 Views
1 replies
0 likes
These ads have been playing. These ads have been playing when I pay to not have advertisements. How can I let spotify know that there are many other services that I can go to that will not force artist related ads in the middle of my playlist. Any wa...
These ads have been playing. These ads have been playing when I pay to not have advertisements. How can I let spotify know that there are many other services that I can go ...
Community Legend
646 Views
1 replies
0 likes
Can it be possible if I pay my premium for family bill through Bayad Centers?Thank you.
Can it be possible if I pay my premium for family bill through Bayad Centers? Thank you.
Spotify Star
331 Views
1 replies
0 likes
i just got premium on January 10 , then spotify wants me to subscribe again, and the date is January 19
i just got premium on January 10 , then spotify wants me to subscribe again, and the date is January 19
Music Fan
374 Views
1 replies
0 likes
Hi there Please can you Retrieve my password from my username to log into my 3 month trial spotify premium account I also have a receipt to prove I have pay for the subscription. Please Help in any waysThanks you for your kind attention. Steve.
Hi there Please can you Retrieve my password from my username to log into my 3 month trial spotify premium account I also have a receipt to prove I have pay for the subscription. ...
Music Fan
535 Views
1 replies
0 likes
hi all, so my daughter is on my ex-GF's premium account.... awkward!! i want to move my daughter to my own premium account. how do i do that? oh and contacting ex wont be a 'fun' idea...
hi all, so my daughter is on my ex-GF's premium account.... awkward!! i want to move my daughter to my own premium account. how do i do that? oh and contacting ex wont be a 'fun' id...
Spotify Star
378 Views
1 replies
0 likes
Hi im currently registered to spotify premium.One of the benefits is you can play music while offline right ? And u need to download the music first.. when i use/on my data connection/internet is there any deduction on my data balance even though i a...
Hi im currently registered to spotify premium.One of the benefits is you can play music while offline right ? And u need to download the music first.. when i use/on my data connection/internet is the...
Spotify Star
3062 Views
2 replies
0 likes
I am currently a subscriber for another music subscription service and my plan is set to renew in February. However, I will be moving to Australia in May and the provider I currently use is not available in Australia. I would like to switch to Spotif...
I am currently a subscriber for another music subscription service and my plan is set to renew in February. However, I will be moving to Australia in May and the provider I currently use is not avail...
279 Views
0 replies
0 likes
Forgive me if there is a solution that has already been posted about this but here is the situation...I signed up to Fido (Canadian Mobile) end of November 2017, took advantage of Spotify (6 months free) but have just been charged by using this. I fo...
Forgive me if there is a solution that has already been posted about this but here is the situation... I signed up to Fido (Canadian Mobile) end of November 2017, took advantage of Spotify (6 mont...
204 Views
0 replies
0 likes
My card´ve been charged, but my account still isn´t premium. Why?
My card´ve been charged, but my account still isn´t premium. Why?
Community Legend
302 Views
1 replies
0 likes
Hi there, I’ve moved to New Zealand from Ireland and tried to update my payment details as instructed. However after I entered the payment details for New Zealand they said that Spotify is not yet available in my country. I’m aware that Spotify is av...
Hi there, I’ve moved to New Zealand from Ireland and tried to update my payment details as instructed. However after I entered the payment details for New Zealand they said that Spotify is not yet av...
Casual Listener
548 Views
2 replies
0 likes
Hello, i’m a starbucks partner and with that comes a free subscription to spotify premium. I let my paid billing cycle end so I could hook up my partner codes and when I did my spotify never changed back to premium. any suggestions?
Hello, i’m a starbucks partner and with that comes a free subscription to spotify premium. I let my paid billing cycle end so I could hook up my partner codes and when I did my spotify never changed ...
335 Views
0 replies
0 likes
So I just discovered today that I have two accounts. Let me start by saying my teenager set this up. He opened his account and everything was fine. Then my husband and I wanted it so he was told to change it to a family plan. He said it was $25 a mon...
So I just discovered today that I have two accounts. Let me start by saying my teenager set this up. He opened his account and everything was fine. Then my husband and I wanted it s...
244 Views
0 replies
0 likes
No puedo acceder a mi cuenta, No estoy en el extranjero, mi cuenta es de México soy, pago desde México soy usuario premium, necesito ayuda por favor.
No puedo acceder a mi cuenta, No estoy en el extranjero, mi cuenta es de México soy, pago desde México soy usuario premium, necesito ayuda por favor.
Newbie
1040 Views
1 replies
0 likes
Hi everyone. I'm here again reporting a new issue: Recently, I had to move to another country (From Argentina to Chile) and also I would (hopefully) like to move my music with me ;-). The problem began in two different ways: One was when I tried to c...
Hi everyone. I'm here again reporting a new issue: Recently, I had to move to another country (From Argentina to Chile) and also I would (hopefully) like to move my music with me ;-). T...
296 Views
0 replies
0 likes
Ok so I need some help desperately before I lose my beloved Spotify and it would make me both angry at Spotify and saddened if it turns out there is nothing that they can do. I love my spotify and I have payed premium price for many months now. Durin...
Ok so I need some help desperately before I lose my beloved Spotify and it would make me both angry at Spotify and saddened if it turns out there is nothing that they can do. I love my spotify a...
Not applicable
275 Views
1 replies
0 likes
