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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71002 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134775 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73703 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257299 Views
156 replies
13 likes
Hey! I just accepted an invitation to my family account, however what has happened to my premium account now? Do I still have to stop my personal premium or did that get stopped automatically? Also, I used to have my account on one email, however whe...
Hey! I just accepted an invitation to my family account, however what has happened to my premium account now? Do I still have to stop my personal premium or did that get stopped automaticall...
Roadie
337 Views
1 replies
0 likes
I can't use app cause I'm abroad since more than 14days. So i payed for premium and it still not works. From app tell me than I have to go to the site to tell them where I am, but it's impossible to change country. I already waste one month of three ...
I can't use app cause I'm abroad since more than 14days. So i payed for premium and it still not works. From app tell me than I have to go to the site to tell them where I am, but it's impossible to ...
Roadie
334 Views
1 replies
0 likes
Hi there!Well, I suscribed for the 0.99$ offer, but like an hour ago my account switched to free. Yes, I still got the receipt. What can I do?Thank you!
Hi there! Well, I suscribed for the 0.99$ offer, but like an hour ago my account switched to free. Yes, I still got the receipt. What can I do? Thank you!
Roadie
361 Views
1 replies
0 likes
Ho effettuato un pagamento per rinnovare il mese mensile con lo sconto studenti,mi sono stati tolti i soldi sulla carta, ma non e stato spedito l'e-mail di ricevuta del pagamento.
Ho effettuato un pagamento per rinnovare il mese mensile con lo sconto studenti, mi sono stati tolti i soldi sulla carta, ma non e stato spedito l'e-mail di ricevuta del pagamento.
216 Views
0 replies
0 likes
Hello, My husband and I are thinking about the family subscription, however I do not see a a month free if I choose to upgrade. I do see the month free when I want a single upgrade with no family.
Hello, My husband and I are thinking about the family subscription, however I do not see a a month free if I choose to upgrade. I do see the month free when I want a single upgrade wit...
Casual Listener
352 Views
2 replies
0 likes
Hi, I join premium for family for year, up until now only 1 family member can join the account, if I add one other family to join (same address), month later after join they will be asked for email and address confirmation, they already put the right...
Hi, I join premium for family for year, up until now only 1 family member can join the account, if I add one other family to join (same address), month later after join they will be ask...
Newbie
289 Views
1 replies
1 likes
Hello everyone,Recently, I have had my phone stolen and now with my new one, I am facing issues with Spotify.Although, I am still being billed for the premium (21st Dec was the last one), my account currently appears as a free one.I honestly dont rem...
Hello everyone, Recently, I have had my phone stolen and now with my new one, I am facing issues with Spotify. Although, I am still being billed for the premium (21st Dec was the last one), my acco...
Casual Listener
226 Views
1 replies
0 likes
why my spotify? 28 des i buy 3 months 4.990, now its free, WHY??
why my spotify? 28 des i buy 3 months 4.990, now its free, WHY??
308 Views
0 replies
0 likes
I bought a spotify card of three months on the date 15/12/2017 I exchanged it and it told me that my subscription expired on 15/03/2018 and not a month has passed since then and I no longer have the premium in spotify. please help
I bought a spotify card of three months on the date 15/12/2017 I exchanged it and it told me that my subscription expired on 15/03/2018 and not a month has passed since then and I no longer have the ...
232 Views
0 replies
0 likes
I bought a three-month spotify card on the date 12/15/2017, I exchanged it and it said that my subscription ended on 03/15/2018 and now the subscription is removed and those three months have not passed. please help
I bought a three-month spotify card on the date 12/15/2017, I exchanged it and it said that my subscription ended on 03/15/2018 and now the subscription is removed and those three months have not pas...
367 Views
0 replies
1 likes
Hi, I had normal premium subscription and recently I've subscribed for the 12 months premium subscription promotion for 69€, on December 29th, and I've payed and received the receipt, but now i´ve been receiving email's saying that I will lose spotif...
Hi, I had normal premium subscription and recently I've subscribed for the 12 months premium subscription promotion for 69€, on December 29th, and I've payed and received the receipt, but now i´ve ...
411 Views
0 replies
0 likes
Hello, the question is: how do i get up to date with newest things Spotify adds in the platform? (Like albums, EPs etc for the bands i follow) I've already activated all the options under the "Notifies" settings, but eventually my email shows nothing...
Hello, the question is: how do i get up to date with newest things Spotify adds in the platform? (Like albums, EPs etc for the bands i follow) I've already activated all the options under the "Noti...
Regular
486 Views
1 replies
0 likes
Hi,bought trial subscription (3 months) 3.12.2017 and everything was fine but today I checked my account and what I saw was the info about family account and adequate payment fee (which of course I didn't activate) planned after expiring date of tria...
Hi, bought trial subscription (3 months) 3.12.2017 and everything was fine but today I checked my account and what I saw was the info about family account and adequate payment fee (which of course I...
237 Views
0 replies
0 likes
I tried to get free 30 days of spotify using paypal but it throws error every day.
I tried to get free 30 days of spotify using paypal but it throws error every day.
Casual Listener
343 Views
4 replies
0 likes
Help. I have previously signed-up to premium with my Facebook account, and cancelled it later on. But here's the thing, I am currently using my Facebook account for Spotify and I am still able to download songs when I should not be as I am no longer ...
Help. I have previously signed-up to premium with my Facebook account, and cancelled it later on. But here's the thing, I am currently using my Facebook account for Spotify and I am still able to dow...
Community Legend
208 Views
1 replies
0 likes
Hi I am an avid Spotify Premium user (acc. initially created with Facebook) and wanted to do 2 things:1. Disconnect my acc. from my Facebook account2. Upgrade to Family Plan for 14,95€ a month, as it is advertized on the site and app. To disconnect m...
Hi I am an avid Spotify Premium user (acc. initially created with Facebook) and wanted to do 2 things: 1. Disconnect my acc. from my Facebook account 2. Upgrade to Family Plan for 14,95€ a mon...
Community Legend
389 Views
3 replies
0 likes
I cancelled my premium account yesterday morning, within a few hours I already started hearing ads even though my premium account continues and is paid up until 30 Jan 2018. I paid for an ad free service, that service should continue until the premiu...
I cancelled my premium account yesterday morning, within a few hours I already started hearing ads even though my premium account continues and is paid up until 30 Jan 2018. I paid for an ad fre...
Community Legend
276 Views
1 replies
0 likes
Hello, I have signed to Spotify through my FB acc on iPhone in app. Then I decided to buy premium so I filled up the informations and I get premium. But somehow have been created a new account with user name 21j6nv5n72w7p7ee6p34zfcmq and on this acc ...
Hello, I have signed to Spotify through my FB acc on iPhone in app. Then I decided to buy premium so I filled up the informations and I get premium. But somehow have been created a new account...
Community Legend
444 Views
1 replies
0 likes
Thinking of buying for the year, and wondering if my subscription will be OK as I'm heading to Australia from Ireland if I do so. Thanks
Thinking of buying for the year, and wondering if my subscription will be OK as I'm heading to Australia from Ireland if I do so. Thanks
Community Legend
365 Views
1 replies
0 likes
Will you still get charged the extra $5 even if you just paid for regular priced premium?
Will you still get charged the extra $5 even if you just paid for regular priced premium?
Community Legend
256 Views
1 replies
0 likes
