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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131789 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65790 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
247658 Views
151 replies
13 likes
Hello, I’m from turkey. I paid 0.99 for 3 months premium but there was no email sent to me. And my subscription is still Free. I don’t wanna be charged after 3 months for nothing. All the bestArtur
Hello, I’m from turkey. I paid 0.99 for 3 months premium but there was no email sent to me. And my subscription is still Free. I don’t wanna be charged after 3 months for nothing. All ...
Newbie
498 Views
3 replies
1 likes
Fiz minha assinatura hoje dia 09/01/2017 como tem na oferta primeiro mes gratis, coloquei para fazer download de uma playlist e descontou 10 reais do meu cartao, nao entendi, mas, tem dizendo que a partir do momento que voce e premium pode ouvir musi...
Fiz minha assinatura hoje dia 09/01/2017 como tem na oferta primeiro mes gratis, coloquei para fazer download de uma playlist e descontou 10 reais do meu cartao, nao entendi, mas, tem dizendo que a p...
222 Views
0 replies
0 likes
i pay 3 again and dont come 3 mounth subs why ?p
i pay 3 again and dont come 3 mounth subs why ?p
Roadie
302 Views
1 replies
0 likes
I tried to get a premium account with student discount in 25.12.2017 and I was charged 6.99TL but before it says that I have a premium account, I started the trial version and it still continues. Now it says you should restart youe premium account so...
I tried to get a premium account with student discount in 25.12.2017 and I was charged 6.99TL but before it says that I have a premium account, I started the trial version and it still continues. Now...
Roadie
309 Views
1 replies
0 likes
Hallo,sinds maart betaal ik voor een premium family account.Tot nu toe goed gegaan.Afgelopen week is de betaling niet gelukt en sta ik nu op een free account.Ik heb volgens mij twee accounts maar kan niet in het juiste account komen wordt telkens ver...
Hallo, sinds maart betaal ik voor een premium family account.Tot nu toe goed gegaan.Afgelopen week is de betaling niet gelukt en sta ik nu op een free account. Ik heb volgens mij twee accounts maar...
Roadie
305 Views
1 replies
0 likes
paid to be premium, makes three days and does not work, what I do?
paid to be premium, makes three days and does not work, what I do?
Roadie
280 Views
1 replies
0 likes
I recently changed to premium family and the family members I have invited aren't able to use. They add the adress and everything spotify asks but they just receive an error message, saying "oops, try again later". We have tried many times and it doe...
I recently changed to premium family and the family members I have invited aren't able to use. They add the adress and everything spotify asks but they just receive an error message, saying "oops, tr...
Roadie
276 Views
1 replies
0 likes
I created an account and I made an error of email, I bought the premium subscription and once I closed the session I could not enter. And they are still discounting me from the card. Thank you.
I created an account and I made an error of email, I bought the premium subscription and once I closed the session I could not enter. And they are still discounting me from the card. Thank you.
Roadie
265 Views
1 replies
0 likes
I signed in for premium trial, then my wife got the family subscription. She invited me and I signed in, but still shows free trial on my phone. What do I do?
I signed in for premium trial, then my wife got the family subscription. She invited me and I signed in, but still shows free trial on my phone. What do I do?
Roadie
298 Views
1 replies
0 likes
It's just a big run around. I really like Spotify. I upgraded from Premium to Family Premium. I am being charged for both. I have done everything that the "help" support says. Even logged out, uninstalled, reinstalled, logged in with Family Premium. ...
It's just a big run around. I really like Spotify. I upgraded from Premium to Family Premium. I am being charged for both. I have done everything that the "help" support says. Even logged out, uninst...
Newbie
308 Views
2 replies
0 likes
Buonasera. Pochi giorni fa ho creato un account premium Spotify,il fatto e' che sono uscito da questo account, pensando di ricordarmi la email. Dopo ho creato un altro account e ho provato a rifare Spotify premium ma ovviamente mi dice che non e' pos...
Buonasera. Pochi giorni fa ho creato un account premium Spotify,il fatto e' che sono uscito da questo account, pensando di ricordarmi la email. Dopo ho creato un altro account e ho provato a r...
214 Views
0 replies
0 likes
Hi, I have two accounts with premium subscription: 1. my account with username haavard_08 - which i dont have access to due to registered with an email i dont have access to and i dont remember the password for my account. - How can i cancel my subsc...
Hi, I have two accounts with premium subscription: 1. my account with username haavard_08 - which i dont have access to due to registered with an email i dont have access to and i d...
243 Views
0 replies
0 likes
I've changed from regular Premum account to Family Premium.I've added two persons, sent them emails to invite them but it didn't work. Who can help?
I've changed from regular Premum account to Family Premium. I've added two persons, sent them emails to invite them but it didn't work. Who can help?
Newbie
396 Views
2 replies
0 likes
So I'm trying to upgrade from free to student premium but it won't let me. It just sits on the agree and continue page with an never changing loading sign under the credit card payment option and won't let me continue. So.........
So I'm trying to upgrade from free to student premium but it won't let me. It just sits on the agree and continue page with an never changing loading sign under the credit card payment option and won...
Newbie
326 Views
1 replies
0 likes
I´ve tried to sign to this campaign, but it doesn´t appear anymore. Is it ended?Thank you
I´ve tried to sign to this campaign, but it doesn´t appear anymore. Is it ended? Thank you
Casual Listener
510 Views
2 replies
0 likes
Did I pay the Premium per ticket this afternoon? Does it take me long to release my account? because I travel on Thursday and wanted my playlist to be available Offline
Did I pay the Premium per ticket this afternoon? Does it take me long to release my account? because I travel on Thursday and wanted my playlist to be available Offline
243 Views
0 replies
0 likes
hi guys! After a payment failed from my Apple acount, it automaticlty tried again a couple of days later and the payment went through. So, I paid for Premium on the 27th of December 2017, but it won`t play Premium on my devices. How can I fix this? T...
hi guys! After a payment failed from my Apple acount, it automaticlty tried again a couple of days later and the payment went through. So, I paid for Premium on the 27th of December 2017, bu...
Spotify Star
349 Views
2 replies
0 likes
Hi I tried to change my credit card info for my premium since I moved from Norway to Sweden but when I try to change the credit card info it says that Spotify premium isn't in the country from which my card is... The card is from Sweden btw and I kno...
Hi I tried to change my credit card info for my premium since I moved from Norway to Sweden but when I try to change the credit card info it says that Spotify premium isn't in the country from which ...
Spotify Star
569 Views
1 replies
0 likes
buen dia quisiera saber si pueden ayudarme, me he desvinculado de premiun pero me sigue apareciendo mi tarjeta vinculada, como puedo hacer para que no aparezca mas
buen dia quisiera saber si pueden ayudarme, me he desvinculado de premiun pero me sigue apareciendo mi tarjeta vinculada, como puedo hacer para que no aparezca mas
973 Views
0 replies
3 likes
Hi I am trying to renew my premium but the account won't allow me to use my credit cards because they are from the US. I'm stationed in Italy so Spotify won't allow me to change my location back to the US for my cards to work. If anyone could assist ...
Hi I am trying to renew my premium but the account won't allow me to use my credit cards because they are from the US. I'm stationed in Italy so Spotify won't allow me to change my location back to t...
Community Legend
391 Views
1 replies
0 likes
