Problem with account premiun

[Azampoli]

My account premium doens’t work after I change my cel phone. It work only like a free account. What’s problem?

[Tom]

Hey @Azampoli,

I'm sorry to hear you are having issues with your account, don't worry - I am here to help!

I want to make sure I fully understand your issue first. 

You got a new phone and when you login to your Spotify account it says you are on the Free subscription, even though you are on Spotify Premium - is that right?

-Tom