Payed and didn’t receive confirmation email

[mayra_ttk]

Plan

Free

Country

Brazil

Device

iPhone 6s, PC

Operating System

iOS 13.7, Windows 10

Hello,

Yesterday (september 8th) I payed for a 12 months premium subscription by boleto and didn’t receive any confirmation email yet.

I already looked in the email trash bin and checked if the email is right.

I have a payment receipt.

Thank you.

[Robert_W]

Hey @mayra_ttk !

Can you take a look here and see if this helps: https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/

All the best!