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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129106 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57724 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233237 Views
144 replies
13 likes
Dear community, The last 7 months I have been using Spotify premium student, whereas I was paying 5 euro's per month for premium membership. I have been using paypal to issue the payments to spotify. Recently, due to an outstanding debt on paypal, I ...
Dear community, The last 7 months I have been using Spotify premium student, whereas I was paying 5 euro's per month for premium membership. I have been using paypal to issue the payments to...
Spotify Legend
393 Views
1 replies
0 likes
PlanPremiumCountryIsraelOperating SystemOn all devices My Question or IssueHi,I upgraded to premium but i still have ads and it keeps offering me to upgrade but i do have all the premium options.How to fix it?Thanks
Plan Premium Country Israel Operating System On all devices My Question or Issue Hi, I upgraded to premium but i still have ads and it keeps offering me to upgrade but i do ha...
Regular
1444 Views
11 replies
0 likes
PlanFree/PremiumCountryArgentinaDeviceSamsung S9 plusOperating SystemAndroid 10 My Question or IssueYa el mes de abril pude pagar con la tarjeta UALA prepaga normalmente, ahora intente pagar nuevamente y no me reconoce la tarde. intente con "MERCADO ...
Plan Free/Premium Country Argentina Device Samsung S9 plus Operating System Android 10 My Question or Issue Ya el mes de abril pude pagar con la tarjeta UALA prepaga normalmente, aho...
Spotify Legend
2858 Views
3 replies
1 likes
PlanPremiumCountryUSDeviceiPhone 8, Amazon EchoOperating SystemiOS, Windows 10 My Question or Issue I want to gift a non-technical music lover a Spotify Premium account, and continue paying for the subscription fees going forward. Assume they aren't ...
Plan Premium Country US Device iPhone 8, Amazon Echo Operating System iOS, Windows 10 My Question or Issue I want to gift a non-technical music lover a Spotify Premium accoun...
Visitor
404 Views
2 replies
0 likes
my family premium free trail is gone i dont know why pleas help me
my family premium free trail is gone i dont know why pleas help me
Spotify Star
1046 Views
5 replies
0 likes
My Question or IssueTried multiple times to upgrade to family, it gives changeover date then does not change.... Surely not missing anything as it gives confirmation? Any help?
My Question or Issue Tried multiple times to upgrade to family, it gives changeover date then does not change.... Surely not missing anything as it gives confirmation? Any hel...
Composer
648 Views
3 replies
1 likes
PlanFreeCountryUSA My Question or IssueHi, I am trying to get the 3 month trial and then start a subscription for Premium and I am receiving an error for my payment methods. I have tried to trouble shoot this and have gone through the support page su...
Plan Free Country USA My Question or Issue Hi, I am trying to get the 3 month trial and then start a subscription for Premium and I am receiving an error for my payment methods. I have t...
Moderator
1904 Views
3 replies
2 likes
PlanPremiumIndia DeviceRedmi 6 proOperating System(Android pie) My Question or IssueI recently used a card which belonged to my step father to recharge my Spotify premium. Its was a visa card registered in the name of his company/business. When i tri...
Plan Premium India Device Redmi 6 pro Operating System (Android pie) My Question or Issue I recently used a card which belonged to my step father to recharge my Spotify premiu...
Spotify Star
507 Views
1 replies
0 likes
PlanFree/Premium CountryCanada Operating SystemiPhone 7 - iOS 10 My Question or IssueHey, I have been trying to subscribe for Premium Duo but after I put in my credit card details it says ‘something went wrong’. There’s nothing wrong with the credit ...
Plan Free/Premium Country Canada Operating System iPhone 7 - iOS 10 My Question or Issue Hey, I have been trying to subscribe for Premium Duo but after I pu...
Visitor
1523 Views
8 replies
2 likes
Plan Premium for 3 months promo Country Philippines Device Huawei mate 10 Operating System Android 9 My Question or Issue Paid for premium an hour ago, and my account is still on free. Checked my onlincr account payment has already been approved., ch...
Plan Premium for 3 months promo Country Philippines Device Huawei mate 10 Operating System Android 9 My Question or Issue Paid for premium an hour ago, and my accou...
Not applicable
652 Views
6 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
396 Views
1 replies
0 likes
Tengo una duda. Mi papá contrató el plan premium familiar y antes yo tenía el plan premium normal. Lo que me gustaría saber es si al unirme al plan familiar, el método de pago premium que tenía antes se va a seguir cobrando o no, porque no queremos q...
Tengo una duda. Mi papá contrató el plan premium familiar y antes yo tenía el plan premium normal. Lo que me gustaría saber es si al unirme al plan familiar, el método de pago premium que tenía antes...
Spotify Star
480 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone XROperating SystemiOS 13.4.1 My Question or IssueI bought premium for the account I don’t use anymore by accident, now it says I’m not eligible for the free trial anymore. I canceled it almost immediately, is ther...
Plan Free/Premium Country Device iPhone XR Operating System iOS 13.4.1 My Question or Issue I bought premium for the account I don’t use anymore by accident, now it says I’m n...
Spotify Star
814 Views
3 replies
0 likes
This is now my third time attempting to sign up for a 6 month trial with my xbox live offers every single time i click the link it brings me to this website where a 3 month offer is all i can get.. I have not had premium nor do i have plans to since ...
This is now my third time attempting to sign up for a 6 month trial with my xbox live offers every single time i click the link it brings me to this website where a 3 month offer is all i can get.. I...
Moderator
493 Views
1 replies
0 likes
Meine Frage oder mein ProblemGuten Tag, ich habe zwei Geschenkkarten im Geschäft erworben. Diese wurden aktiviert, wurde mir zumindestens versichert. Jedoch kann ich sie nicht unter spotify.com/redeem einlösen. Ich habe alle Punkte aus der spotify Hi...
Meine Frage oder mein Problem Guten Tag, ich habe zwei Geschenkkarten im Geschäft erworben. Diese wurden aktiviert, wurde mir zumindestens versichert. Jedoch kann ich sie nicht unter spotif...
Spotify Star
696 Views
3 replies
0 likes
Hoe kan ik premium duo activerenIk heb nu een Spotify premium abbo Thx
Hoe kan ik premium duo activeren Ik heb nu een Spotify premium abbo Thx
Spotify Star
900 Views
5 replies
1 likes
Pague por medio de Paypal pero al final e dice q el pago es diferente a mi país Lo que pasa es que al final si se descontó de mi tarjeta de crédito los 5.99 y no tengo la cuenta premium de la misma.
Pague por medio de Paypal pero al final e dice q el pago es diferente a mi país Lo que pasa es que al final si se descontó de mi tarjeta de crédito los 5.99 y no tengo la cuenta premium de la misma.
Spotify Star
577 Views
1 replies
0 likes
PlanDuo Premium / 3 month Trial CountryIreland Devicetried on Android and windows desktop (both incognito and normal)My Question or IssueWhen trying to send invite using "https://www.spotify.com/account/duo/invite/" the page ends up in timeout.Page j...
Plan Duo Premium / 3 month Trial Country Ireland Device tried on Android and windows desktop (both incognito and normal) My Question or Issue When trying to send invite using "http...
Spotify Star
1585 Views
7 replies
0 likes
Buenos días, yo quería saber porque este mes se me cobró el doble de mi suscripción, lo noté hace 3 días y hablé con mi banco porque solo me aparecía un cobro y ellos me dijeron que era un cobro congelado de Spotify y que en unos días lo iban a liber...
Buenos días, yo quería saber porque este mes se me cobró el doble de mi suscripción, lo noté hace 3 días y hablé con mi banco porque solo me aparecía un cobro y ellos me dijeron que era un cobro cong...
Moderator
673 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to speak w a human. When i go to update my payment info - my subscription process is diff...
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I need to speak...
Spotify Legend
698 Views
4 replies
1 likes
