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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131017 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
63455 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
243638 Views
149 replies
13 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,my wife is using premium and has playlists and downloaded music. I want to setup a family ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, my...
Spotify Legend
530 Views
2 replies
0 likes
I'm trying to subscribe for Premium Family account and it won't let me. I'm receiving the message "Your payment method and country don't match. To continue, change your account's location or use a different payment method." Have tried from phone and ...
I'm trying to subscribe for Premium Family account and it won't let me. I'm receiving the message "Your payment method and country don't match. To continue, change your account's location o...
Spotify Legend
1462 Views
2 replies
1 likes
So I am trying to cancel my spotify premium for one of my accounts I made awhile back, however I cannot remember what email, username, or password I used to the account. I do not want to keep being charged monthly for an account that I cannot access....
So I am trying to cancel my spotify premium for one of my accounts I made awhile back, however I cannot remember what email, username, or password I used to the account. I do not want to keep being c...
Visitor
17974 Views
4 replies
0 likes
Plan: Had a Premium account through StarbucksCountry: USA Device: iPhone 8Operating SystemiOS 10 My Question or IssueId had a premium account while working for Starbucks for 4 years and once I quit the account disappeared a week later. I expected as ...
Plan: Had a Premium account through Starbucks Country: USA Device: iPhone 8 Operating System iOS 10 My Question or Issue Id had a premium account while working for Starbuck...
Casual Listener
2004 Views
2 replies
0 likes
PlanPremiumCountryUnited States My Question or IssueMy ex signed up for Spotify Premium and I agreed to pay for it, so they signed up with my debit card. Well, the "ex" part should make it clear why I no longer want to be charged for it. The problem ...
Plan Premium Country United States My Question or Issue My ex signed up for Spotify Premium and I agreed to pay for it, so they signed up with my debit card. Well, the "ex" part should m...
Visitor
14233 Views
5 replies
1 likes
I have noticed today that I have been charged twice for this months premium subscription. On 12th June 2 payments for £9.99 went out. Neither are pending and the money has been deducted from my account. Please can you let me know how I am reimbursed ...
I have noticed today that I have been charged twice for this months premium subscription. On 12th June 2 payments for £9.99 went out. Neither are pending and the money has been deducted from my accou...
Spotify Legend
527 Views
1 replies
0 likes
Hola buenas me gustaría saber si Spotify me puede devolver el dinero de mi último cargo ya que se realizó hoy día y lo necesito para otra compra.Porfavor ayuda
Hola buenas me gustaría saber si Spotify me puede devolver el dinero de mi último cargo ya que se realizó hoy día y lo necesito para otra compra. Porfavor ayuda 😞
Spotify Star
657 Views
1 replies
0 likes
I have Premium PlanI live in MexicoDeviceI use Cellphone, tablet and pcOperating SystemAndroid & Windows My Question or IssueWhen I update the credit card info, the bank is declining the transaction for insuficcient data (name of the holder name and ...
I have Premium Plan I live in Mexico Device I use Cellphone, tablet and pc Operating System Android & Windows My Question or Issue When I update the credit card info, the ban...
Spotify Star
634 Views
1 replies
0 likes
PlanPremiumCountryNigeriaDeviceAndroid PhoneOperating SystemAndroid My Question or IssueHi,Although I am from India but I live and work in Nigeria. This year I started a Free plan from India . I came back to Nigeria and subscribed for a Premium plan....
Plan Premium Country Nigeria Device Android Phone Operating System Android My Question or Issue Hi, Although I am from India but I live and work in Nigeria. This yea...
Spotify Star
1101 Views
4 replies
1 likes
Paguei uma conta Premium Duo com meu cartão de crédito e o valor foi debitado dia 06 de junho de 2020. Entretanto, não consigo fazer uso do pacote, só entra como se fosse o free. Alguém pode me ajudar?.Segue comprovante do pagamento da mensalidade do...
Paguei uma conta Premium Duo com meu cartão de crédito e o valor foi debitado dia 06 de junho de 2020. Entretanto, não consigo fazer uso do pacote, só entra como se fosse o free. Alguém pode me ajuda...
Spotify Legend
480 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceOneplus 6, desktopOperating SystemAndroid 10, PopOS! 20.04, Windows 10 My Question or IssueSo i'm a new user who came over from play music / youtube music. some of the features here are familiar, some are way different. ...
Plan Premium Country Canada Device Oneplus 6, desktop Operating System Android 10, PopOS! 20.04, Windows 10 My Question or Issue So i'm a new user who came over from play music / you...
Moderator
395 Views
1 replies
0 likes
So I've seen this a few time on here but I've recently upgraded to a Samsung A51 with the free 6months spotify premium but its not appearing as an offer under the Preimum section. Any suggestions?
So I've seen this a few time on here but I've recently upgraded to a Samsung A51 with the free 6months spotify premium but its not appearing as an offer under the Preimum section. Any sugges...
Composer
318 Views
1 replies
1 likes
I am interested in using my Spotify account to play podcasts as part of some learning and development sessions for my employees at work. We would just be listening together from my account, and having a discussion. I cannot find anything in the usage...
I am interested in using my Spotify account to play podcasts as part of some learning and development sessions for my employees at work. We would just be listening together from my account, and havin...
Spotify Star
819 Views
1 replies
0 likes
PremiumIreland My Question or Issue On the 15th of June '20 you charged me 12.49EUR Invoice number P1 0232 On the 10th of June '20 you charged me 9.99EUR invoice number P1 012E I changed my subscription to Premium Duo since 14/01/2020 but you kept ch...
Premium Ireland My Question or Issue On the 15th of June '20 you charged me 12.49EUR Invoice number P1 0232 On the 10th of June '20 you charged me 9.99EUR in...
Spotify Legend
428 Views
2 replies
0 likes
Plan6 months free Spotify Premium CountryUnited kingdomDevicePc. Samsung galaxy s10Operating SystemiOS 10,Windows 10, My Question or IssueHelp with this please, I got new account never before got Spotify and still having this issues after procesing p...
Plan 6 months free Spotify Premium Country United kingdom Device Pc. Samsung galaxy s10 Operating System iOS 10,Windows 10, My Question or Issue Help with this please, I ...
Spotify Star
420 Views
1 replies
0 likes
PlanFreeCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI registered myself as a Student. I want some help regarding the three months premium option. If ...
Plan Free Country India Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I regist...
Spotify Star
384 Views
1 replies
0 likes
i have spotify premium and this month, i received a charge of 33€, instead of the 6,99€... Can u help me? thank u
i have spotify premium and this month, i received a charge of 33€, instead of the 6,99€... Can u help me? thank u
Casual Listener
419 Views
2 replies
0 likes
i signed up for a 3mnth trial. It’s defaulted to the one account (9.99) I’d like to change it to the family account. when I choose to change it, my renewal date is not 3months
i signed up for a 3mnth trial. It’s defaulted to the one account (9.99) I’d like to change it to the family account. when I choose to change it, my renewal date is not 3months
Spotify Star
319 Views
1 replies
0 likes
I currently have Premium which I use mostly on my iPhone. My friend has been making a playlist for me, adding new music to it for over a year. I’m thinking of cancelling my Premium subscription and just using the free version, but before I do I want ...
I currently have Premium which I use mostly on my iPhone. My friend has been making a playlist for me, adding new music to it for over a year. I’m thinking of cancelling my Premium subscript...
Casual Listener
383 Views
2 replies
0 likes
PlanPremiumDeviceIPhone 7 plus My Question or Issue I've been payed 2 times this month for my spotify account on 3.6.2020 and 17.6.2020 on my card i dont know why this is happening so could this be fixed since i dont want to pay 20.00 Euros for one a...
Plan Premium Device IPhone 7 plus My Question or Issue I've been payed 2 times this month for my spotify account on 3.6.2020 and 17.6.2020 on my card i dont know why this is happ...
Spotify Star
1078 Views
3 replies
0 likes
