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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75449 Views
31 replies
2 likes
Moderator
121616 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159529 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
312451 Views
174 replies
13 likes
Hi, I am trying to invite my girlfriend to Spotify Premium Duo. We are living in Australia but due to the Credit Card I'm using for Spotify is issued from Singapore, I had to update my country to Singapore as otherwise it would not allow me to use th...
Hi, I am trying to invite my girlfriend to Spotify Premium Duo. We are living in Australia but due to the Credit Card I'm using for Spotify is issued from Singapore, I had to update my count...
Spotify Legend
2937 Views
1 replies
0 likes
PlanFreeCountryUSA DeviceMacbook/IPhone 11 My Question or IssueI’ve been trying to update from my free plan to student premium over the last 2 days, but every time I go to submit my payment method the page says “something went wrong, try again”. I’ve...
Plan Free Country USA Device Macbook/IPhone 11 My Question or Issue I’ve been trying to update from my free plan to student premium over the last 2 days, but every time I go to s...
Spotify Legend
699 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited StatesDevice(iPhone XR, Amazon Fire Stick, Windows PC, Amazon Fire Tablet)Operating System(iOS 10 14, Windows 10.) My Question or IssueI canceled my previous account and made a new one. I know I’m ineligible for the free...
Plan Free/Premium Country United States Device (iPhone XR, Amazon Fire Stick, Windows PC, Amazon Fire Tablet) Operating System (iOS 10 14, Windows 10.) My Question or Issue I cancele...
Spotify Star
1763 Views
1 replies
0 likes
Plan: Premium for StudentsPhilippines Device(iPhone 11)Operating System(iOS 13.5) Hi! I can't click the "Sun Cellular" option in the drop down list of "Pay by Mobile." I have been paying through this phone number since 2019. Any Help?
Plan: Premium for Students Philippines Device (iPhone 11) Operating System (iOS 13.5) Hi! I can't click the "Sun Cellular" option in the drop down list of "Pay by Mobile." ...
Casual Listener
3221 Views
7 replies
1 likes
My Vodafone premium Spotify subscription is coming to an end. I plan to keep Premium by just paying Spotify.Can you tell me if I profile will lose the playlists that I've built up when my account temporarily goes to a free subscription when the Vodaf...
My Vodafone premium Spotify subscription is coming to an end. I plan to keep Premium by just paying Spotify. Can you tell me if I profile will lose the playlists that I've built up when my account t...
Casual Listener
2409 Views
2 replies
0 likes
PlanPremium DuoCountrySweden My Question or Issue:I’ve recently switched to Premium Duo since my daughter has increasingly been using my Premium account. What I would like to do is to restrict the second account (my daughter’s account that is) so tha...
Plan Premium Duo Country Sweden My Question or Issue: I’ve recently switched to Premium Duo since my daughter has increasingly been using my Premium account. What I would like to do is t...
Roadie
4727 Views
3 replies
2 likes
Plan 0ne monthFree/Premium premium Country egypt Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuethere an option to pay by mobile in egypt , when i try to purchase i...
Plan 0ne month Free/Premium premium Country egypt Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
Spotify Star
1269 Views
1 replies
0 likes
PlanFreeCountrygermanyDeviceiPhone 7Operating SystemIOS 14 My Question or Issueso i went to buy an activation code and its an older one witch still requires a reciept. i dodnt know this at the time and thus didnt ask for the reciept. is there anythin...
Plan Free Country germany Device iPhone 7 Operating System IOS 14 My Question or Issue so i went to buy an activation code and its an older one witch still requires a reciept. i dodn...
Spotify Star
1714 Views
3 replies
0 likes
PlanPremium Duo CountryFrance DeviceHonor Lite 10, Huawei My Question or IssueI am a premium duo paying member and I’m currently in Sudan for work, but cannot seem to access any of my songs. Internet connection works well as I can use SoundCloud. I h...
Plan Premium Duo Country France Device Honor Lite 10, Huawei My Question or Issue I am a premium duo paying member and I’m currently in Sudan for work, but cannot see...
Casual Listener
2075 Views
2 replies
0 likes
PlanFree/PremiumCountryMéxico Deviceiphone xrOperating SystemiOS My Question or IssueLo que pasa es que yo tenia el plan para universitarios, quería renovarlo, pero al después de mandar la pruebas y me hayan contestado que fue exitosos y ya tengo la ...
Plan Free/Premium Country México Device iphone xr Operating System iOS My Question or Issue Lo que pasa es que yo tenia el plan para universitarios, quería renovarlo, p...
Roadie
510 Views
1 replies
1 likes
Hola: Me gustaria saber que pasa con mis listas de reproduciones (playlist) si paso de premium a free, puedo mantenerlas para oirlas de modo aleatorio? Quiero parar la suscipcion por maximo un tiempo largo..Country SpainDevice(iPhone 8, Samsung Galax...
Hola: Me gustaria saber que pasa con mis listas de reproduciones (playlist) si paso de premium a free, puedo mantenerlas para oirlas de modo aleatorio? Quiero parar la suscipcion por maximo un tiempo...
Roadie
583 Views
1 replies
0 likes
Hi, I have Spotify premium. I am trying to redeem the google nest promotion on the google website and they are out of stock. Anyone else having the same issue?
Hi, I have Spotify premium. I am trying to redeem the google nest promotion on the google website and they are out of stock. Anyone else having the same issue?
Spotify Legend
2105 Views
8 replies
0 likes
PlanPremiumCountryIndiaDevice(Samsung)Operating System(Android Oreo) My Question or IssuePlease provide one time payment for annual subscription plans for Students. Rather than paying ₹59 per month, it'd be better to pay it full for a year. As I see ...
Plan Premium Country India Device (Samsung) Operating System (Android Oreo) My Question or Issue Please provide one time payment for annual subscription plans for Students. Rath...
Roadie
1793 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
1619 Views
1 replies
0 likes
Dear Spotify, I have a problem. I missclicked when i payed fór my Spotify premium account and bought Spotify premium DUO. I really did not wanted to do that. If you could refund this and i could pay for my student premium i would be glad. Jakub Hána
Dear Spotify, I have a problem. I missclicked when i payed fór my Spotify premium account and bought Spotify premium DUO. I really did not wanted to do that. If you could refund this and i c...
Roadie
676 Views
1 replies
0 likes
Hello,We wanted to start a family premium but because our creditcard is registered on a dutch adress due to the fact that I work in the Netherlands but live in Belgium, it`s not possible to start the family package. How can we solve this? grThomas
Hello, We wanted to start a family premium but because our creditcard is registered on a dutch adress due to the fact that I work in the Netherlands but live in Belgium, it`s not possible to start t...
Spotify Star
460 Views
1 replies
0 likes
Hey! I also faced a problem when paying for a DUO subscription. I tried to do this with several of my cards, waited for several hours, tried incognito mode and other devices. Nothing helped.
Hey! I also faced a problem when paying for a DUO subscription. I tried to do this with several of my cards, waited for several hours, tried incognito mode and other devices. Nothing helped.
Spotify Legend
548 Views
1 replies
0 likes
PlanPremium - Spotify DuoCountryColombiaOperating System(Android, Windows 10 My Question or Issue Why even if I have Spotify duo, I still have issues by playing music ONLINE on 2 devices AT THE SAME TIME.If that's not possible, that plan it's a scam,...
Plan Premium - Spotify Duo Country Colombia Operating System (Android, Windows 10 My Question or Issue Why even if I have Spotify duo, I still have issues by playing mu...
Spotify Legend
2174 Views
5 replies
0 likes
Oi boa noite, tenho o Spotify Premium universitário porem ta sendo cobrado o valor do plano completo de 16,90 e não o valor reduzido. O que eu faço?
Oi boa noite, tenho o Spotify Premium universitário porem ta sendo cobrado o valor do plano completo de 16,90 e não o valor reduzido. O que eu faço?
Moderator
785 Views
1 replies
0 likes
I have applied for student account although I wasn't being charged for the discounted price. My account is on hold due to a payment issue and I realized that I cant start the student subscription because It says I have already used the promotion. Cou...
I have applied for student account although I wasn't being charged for the discounted price. My account is on hold due to a payment issue and I realized that I cant start the student&nbs...
Spotify Legend
437 Views
1 replies
0 likes
