Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 166716 Views
- 110 replies
- 12 likes
- 166716 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18597 Views
- 27 replies
- 4 likes
- 18597 Views
- 27 replies
- 4 likes
Superuser Contribution Sign up issue
I can’t sign up though my info is correct it starts loading and doesn’t go through with paymentiOS iPhone 7 free plan
- I can’t sign up though my info is correct it starts loading and doesn’t go through with payment iOS iPhone 7 free plan
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- Moderator
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes
Solved!! Subscription Offers
PlanFreeCountryEgyptDevicePCOperating SystemWindows 10 My Question or Issuewhy do you keep sending offers to not Eligible People?can't you simply make a filter system or something
- Plan Free Country Egypt Device PC Operating System Windows 10 My Question or Issue why do you keep sending offers to not Eligible People? can't you simply make a filter system ...
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- Spotify Star
- 3826 Views
- 3 replies
- 0 likes
- 3826 Views
- 3 replies
- 0 likes
Superuser Contribution Error 3 meses premium
Acabo de crear mi cuenta y vi la promoción de 3 meses premium (Si nunca lo has tenido), cuando meto los datos de la tarjeta me aparece que ya habia ocupado el premium, lo cual no puede ser porque la acababa de crear, Tengo un codigo de Xbox igual de ...
- Acabo de crear mi cuenta y vi la promoción de 3 meses premium (Si nunca lo has tenido), cuando meto los datos de la tarjeta me aparece que ya habia ocupado el premium, lo cual no puede ser porque la ...
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- Moderator
- 433 Views
- 1 replies
- 1 likes
- 433 Views
- 1 replies
- 1 likes
I have Spotify Premium. When I play through Google home does Spotify default to Spotify or Premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 358 Views
- 1 replies
- 0 likes
- 358 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution 3months for 9,99 available in Quebec?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs the 3months for 9,99 available for Quebec residents? I don't see any restrictions in the p...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is the ...
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- Visitor
- 2457 Views
- 3 replies
- 0 likes
- 2457 Views
- 3 replies
- 0 likes
Where's my Google Mini???
I re-signed up for Premium with the offer of receiving a free Google mini. But I haven't received that yet. It is the only reason I signed up again. If you can't send one, I want my money back for the previous months.
- I re-signed up for Premium with the offer of receiving a free Google mini. But I haven't received that yet. It is the only reason I signed up again. If you can't send one, I want my money back for th...
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- Spotify Star
- 756 Views
- 5 replies
- 0 likes
- 756 Views
- 5 replies
- 0 likes
Credit Card Update Fails
I recently received an updated credit card. I was able update 7 other accounts that bill to this card but Spotify keeps returning this error:"Something went wrong. Please try again, or go to our support."Nothing works.Is there a phone number to call ...
- I recently received an updated credit card. I was able update 7 other accounts that bill to this card but Spotify keeps returning this error: "Something went wrong. Please try again, or go to o...
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- Spotify Star
- 1380 Views
- 13 replies
- 1 likes
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Account
- 1380 Views
- 13 replies
- 1 likes
Ödeme başarısız oldu sorunu
Premium hesabımı yenilemek veya tekrardan premium almak istediğim de ininal kart bilgilerimi yazıyorum lakin ödeme başarısız oldu diyor 3 4 gündür aynı hata yardım edin
- Premium hesabımı yenilemek veya tekrardan premium almak istediğim de ininal kart bilgilerimi yazıyorum lakin ödeme başarısız oldu diyor 3 4 gündür aynı hata yardım edin
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- Casual Listener
- 55489 Views
- 31 replies
- 20 likes
- 55489 Views
- 31 replies
- 20 likes
Free 3 months with premium subscription
PlanPremiumCountryCanadaDeviceComputerOperating SystemWindows 10 My Question or IssueI just bought premium and it was being advertised that I would get a 3 months for free upon subscription, yet I did not get them.
- Plan Premium Country Canada Device Computer Operating System Windows 10 My Question or Issue I just bought premium and it was being advertised that I would get a 3 months for free up...
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- Casual Listener
- 832 Views
- 4 replies
- 0 likes
- 832 Views
- 4 replies
- 0 likes
Superuser Contribution 3 month subscription free plan offer even though I have premium
PlanPremiumCountryUsaDeviceiPad Operating System(iOS 13.5.1) My Question or IssueI continue to get email offers to join for 3 months for free but when I try, I am told that the offer is only for ‘new’ members. I even get the same message in a full ba...
- Plan Premium Country Usa Device iPad Operating System (iOS 13.5.1) My Question or Issue I continue to get email offers to join for 3 months for free but when I try, I am told t...
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- Casual Listener
- 416 Views
- 2 replies
- 0 likes
- 416 Views
- 2 replies
- 0 likes
Credit card
Hi everyone , my credit card has vanished this morning, i need my credit card number to buy something in online shop. Do you know guys how to check my credit card number from spotify? Because i think i can find my credit card number from this spotify...
- Hi everyone 👋, my credit card has vanished this morning, i need my credit card number to buy something in online shop. Do you know guys how to check my credit card number from spotify? Because i thi...
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- Spotify Star
- 837 Views
- 3 replies
- 0 likes
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AccountPremiumSecurity
- 837 Views
- 3 replies
- 0 likes
Wrong Plan purchased
I purchased a plan (pre-paid) but I realised I am not eligible for it (50%off for new users).The receipt number is 1334663511000101-1-1Need to understand if this premium plan will work or will get a refund so that I can go for a supported premium pla...
- I purchased a plan (pre-paid) but I realised I am not eligible for it (50%off for new users). The receipt number is 1334663511000101-1-1 Need to understand if this premium plan will work o...
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- Spotify Star
- 521 Views
- 3 replies
- 0 likes
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Wrong Plan
- 521 Views
- 3 replies
- 0 likes
Superuser Contribution Delete Payment method
My brother added my card to his account he said he deleted my card from his account but I am still getting charged for his subscription if I am charged next month for his account I will be in the red can I get some help please my account is student p...
- My brother added my card to his account he said he deleted my card from his account but I am still getting charged for his subscription if I am charged next month for his account I will b...
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- Spotify Legend
- 408 Views
- 1 replies
- 0 likes
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OtherPremiumSubscription
- 408 Views
- 1 replies
- 0 likes
Solved!! If I buy a yearly subscription will it add to my current 3 month trial or over-ride it ?
PlanPremiumDeviceWindows LaptopOperating SystemWindows 7 My Question or IssueI had opted for a 3 month Premium trial from Spotify, I have cancelled this premium subscription so that It does not auto-renew after its expiry in 3 months.Now Spotify come...
- Plan Premium Device Windows Laptop Operating System Windows 7 My Question or Issue I had opted for a 3 month Premium trial from Spotify, I have cancelled this premium subscription so t...
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- Casual Listener
- 2095 Views
- 3 replies
- 0 likes
- 2095 Views
- 3 replies
- 0 likes
Problemas con plan familiar premium
No se requiere ninguna de las siguientes informaciones. Sin embargo, cuanto más proporcione, más fácil será para nosotros intentar ayudarlo.Plan Premium familiar PaísChileDispositivoSamsung galaxy A10Sistema operativoAndroid Mi pregunta o problemaHac...
- No se requiere ninguna de las siguientes informaciones. Sin embargo, cuanto más proporcione, más fácil será para nosotros intentar ayudarlo. Plan Premium familiar País Chile Dispos...
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- Casual Listener
- 342 Views
- 1 replies
- 0 likes
- 342 Views
- 1 replies
- 0 likes
My account is free while im paying for Premium
PlanPREMIUMCountryPolandDeviceSamsung Galaxy Note 10+Operating SystemAndroid My Question or IssueHello,I have spotify Premium for a Long Time.Every month i was paying 20PLN for Premium .Last Time i saw i have free account assignation, but im still pa...
- Plan PREMIUM Country Poland Device Samsung Galaxy Note 10+ Operating System Android My Question or Issue Hello, I have spotify Premium for a Long Time. Every month i was paying 20P...
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- Spotify Star
- 382 Views
- 1 replies
- 0 likes
- 382 Views
- 1 replies
- 0 likes
Superuser Contribution We've received a chargeback relating to your Spotify account...
Hi there, I've received the following email from you which says that there was a problem with my subscription: "We recently received a chargeback from your payment provider, relating to a payment for your Spotify account.The funds have automatically ...
- Hi there, I've received the following email from you which says that there was a problem with my subscription: "We recently received a chargeback from your payment provider, relating to...
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- Moderator
- 870 Views
- 3 replies
- 0 likes
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Subscription
- 870 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution student into family premium will he lose his songs?
Hi. middle aged mum here trying to keep the family happy and need advice.I live in Uk. i don’t currently have a plan but my son does who lives here. He has the single plan. However he is a student, but in between college and uni this September. He do...
- Hi. middle aged mum here trying to keep the family happy and need advice. I live in Uk. i don’t currently have a plan but my son does who lives here. He has the single plan. However he...
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- Spotify Legend
- 574 Views
- 3 replies
- 0 likes
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Subscription
- 574 Views
- 3 replies
- 0 likes
Superuser Contribution I cannot switch from Premium to Premium Family
PlanPremiumCountrySouth Africa My Question or IssueWhen I try to select Spotify Premium Family. The page refreshed and just stay on the same page and from what I can tell didn't switch plans. I tried this on my phone and my laptop. Kind Regards
- Plan Premium Country South Africa My Question or Issue When I try to select Spotify Premium Family. The page refreshed and just stay on the same page and from what I can tell didn't...
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- Spotify Legend
- 318 Views
- 1 replies
- 0 likes
- 318 Views
- 1 replies
- 0 likes
Superuser Contribution Pay by Mobile not working
I'm trying to renew my subscription through mobile payment, but when after entering my mobile number and pressing continue this message appears, "Oops, something went wrong. Please try again or contact our support team."
- I'm trying to renew my subscription through mobile payment, but when after entering my mobile number and pressing continue this message appears, "Oops, something went wrong. Please try again or conta...
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- Moderator
- 2589 Views
- 3 replies
- 0 likes
- 2589 Views
- 3 replies
- 0 likes