Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62451 Views
- 43 replies
- 3 likes
- 62451 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
Google Home Mini Offer
PlanPremiumCountryU.SDeviceLG G StyloOperating SystemNot sure My Question or IssueRecently I saw that there was a google home mini offer going on but when i went to redeem it just hot me with a fat "A error has occured" so I'm wondering if the pffer ...
- Plan Premium Country U.S Device LG G Stylo Operating System Not sure My Question or Issue Recently I saw that there was a google home mini offer going on but when i went to r...
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- Visitor
- 550 Views
- 5 replies
- 0 likes
- 550 Views
- 5 replies
- 0 likes
Not finding paysafe paying method
PlanPremiumCountryFinland My Question or IssueI cant find the paysafe paying method, it only shows paypal and credit card.Tried different browsers and so on
- Plan Premium Country Finland My Question or Issue I cant find the paysafe paying method, it only shows paypal and credit card. Tried different browsers and so on...
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- Roadie
- 552 Views
- 3 replies
- 0 likes
- 552 Views
- 3 replies
- 0 likes
College information is being used
I have never used spotify and wanted to give it a try. I am a student so I put in my name and college and it says my information is already associated with another account. This can't be true because I have never even used spotify before today. Pleas...
- I have never used spotify and wanted to give it a try. I am a student so I put in my name and college and it says my information is already associated with another account. This can't be true because...
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- Roadie
- 556 Views
- 2 replies
- 0 likes
- 556 Views
- 2 replies
- 0 likes
Changed phone number, and my premium account is gone ! ! !
Hello community, I'm in the middle of a crisis now. I've a premium account link to my mobile number and facebook account. And few days ago, I've changed my phone number. But I can still logged into my spotify account with my facebook. How is my premi...
- Hello community, I'm in the middle of a crisis now. I've a premium account link to my mobile number and facebook account. And few days ago, I've changed my phone number. But I can still logged...
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- Spotify Star
- 743 Views
- 1 replies
- 0 likes
- 743 Views
- 1 replies
- 0 likes
Access to my premium subscription was cut off early...
I'm supposed to have a month left on my access to premium through spotify's promotion, but it's been cut off. I was told I had to contact spotify to reactivate access to my premium account... This seems to be the only place to go?
- I'm supposed to have a month left on my access to premium through spotify's promotion, but it's been cut off. I was told I had to contact spotify to reactivate access to my premium account... ...
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- Spotify Star
- 580 Views
- 1 replies
- 0 likes
- 580 Views
- 1 replies
- 0 likes
60 day free trial
Hey, I decided to try out the 60 day free trial for Spotify that it had been advertising and it said it didn’t end till February 14th, but when I went to get the free trial it only let me get the 30 day free trial.
- Hey, I decided to try out the 60 day free trial for Spotify that it had been advertising and it said it didn’t end till February 14th, but when I went to get the free trial it only let me get the 30 ...
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- Spotify Star
- 682 Views
- 1 replies
- 0 likes
- 682 Views
- 1 replies
- 0 likes
How to play similar artists with Google home and spotify premium
I currently have a spotify free account hooked up to my Google home. When I say "hey Google, play Matt good" it plays a station with him and similar artists. How do I get this same functionality with spotify premium? If I upgrade, I want the ability ...
- I currently have a spotify free account hooked up to my Google home. When I say "hey Google, play Matt good" it plays a station with him and similar artists. How do I get this same functionality with...
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- Spotify Star
- 615 Views
- 1 replies
- 0 likes
- 615 Views
- 1 replies
- 0 likes
My gift card code dosent work
My gift card code dosent work, with error "Something went wrong. Try again, or get help."
- My gift card code dosent work, with error "Something went wrong. Try again, or get help."
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- Spotify Star
- 523 Views
- 1 replies
- 0 likes
- 523 Views
- 1 replies
- 0 likes
S10+ free offer not working
PlanFreeCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueI preordered my S10+ before launch and now I am coming around to getting the supposedly free Spotify Premium for 6 months promotion. I made an account, I see th...
- Plan Free Country US Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue I preordered my S10+ before launch and now I am coming around to getting the suppose...
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- Visitor
- 635 Views
- 1 replies
- 1 likes
- 635 Views
- 1 replies
- 1 likes
premium 3 months free
PlanPremiumCountryItalyDevice(iPhone 5e) My Question or Issuei just opened my Premium account. I was supposed to have three months free as it’s written everywhere! but they took the money from my account already!! Can you tell my why??Giulia
- Plan Premium Country Italy Device (iPhone 5e) My Question or Issue i just opened my Premium account. I was supposed to have three months free as it’s written everywhere! but th...
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- Roadie
- 632 Views
- 1 replies
- 0 likes
- 632 Views
- 1 replies
- 0 likes
Google Home Mini
So, I recently went about redeeming the Goolge Home Mini and in a hurry forgot to change the shipping address. Because I couldn't find a way to change it through the order confirmation page, I thought I could cancel it and go about redeeming it with ...
- So, I recently went about redeeming the Goolge Home Mini and in a hurry forgot to change the shipping address. Because I couldn't find a way to change it through the order confirmation page, I though...
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- Roadie
- 547 Views
- 1 replies
- 0 likes
- 547 Views
- 1 replies
- 0 likes
Not eligible for free google home
I heard about this promotion for a free Google Home so I decided to check it out. I've had Spotify premium for at least 3 consecutive years. I had the family plan then I clicked on the link for the free google home and it said I wasn't eligible and i...
- I heard about this promotion for a free Google Home so I decided to check it out. I've had Spotify premium for at least 3 consecutive years. I had the family plan then I clicked on the link for the f...
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- Roadie
- 822 Views
- 1 replies
- 0 likes
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FreegoogleHelpHomeSubscription
- 822 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution [Canada] Troubles Redeeming Google Home Mini
PlanPremiumCountryCanada DeviceiPhone, PCOperating SystemiOS, Windows 10 My Question or IssueWhen going to https://www.spotify.com/ca-en/googlehome/redeem/ to redeem my google home mini, after being a premium subscriber for years, I am greeted with "...
- Plan Premium Country Canada Device iPhone, PC Operating System iOS, Windows 10 My Question or Issue When going to https://www.spotify.com/ca-en/googlehome/redeem/ t...
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- Spotify Legend
- 64485 Views
- 385 replies
- 30 likes
- 64485 Views
- 385 replies
- 30 likes
Problem with STudent Premium account
PlanPremium StudentCountryUSA My Question or IssueI am suddenly being told that my Account has switched to Family Preium, although I am still verified as a student for student premium, and my Hulu and Showtime accounts are cancelled. Payment was take...
- Plan Premium Student Country USA My Question or Issue I am suddenly being told that my Account has switched to Family Preium, although I am still verified as a student fo...
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- Roadie
- 1329 Views
- 1 replies
- 0 likes
- 1329 Views
- 1 replies
- 0 likes
[All Platforms][Other] (Promo not automatically applied) Google Home Mini Checkout
Hello, I was awarded with the Google Home Mini offer through the email that was sent to me. I was told to click the link "GET IT NOW" and then to connect my Google account to my Spotify account in order to receive the offer. After that was done, it s...
- Hello, I was awarded with the Google Home Mini offer through the email that was sent to me. I was told to click the link "GET IT NOW" and then to connect my Google account to my Spotify acco...
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- Casual Listener
- 988 Views
- 2 replies
- 1 likes
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All PlatformsOther
- 988 Views
- 2 replies
- 1 likes
Google Home
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently started a Premium subscription. I was NOT offered a Google Home. Please advise. Th...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recen...
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- Casual Listener
- 568 Views
- 2 replies
- 0 likes
- 568 Views
- 2 replies
- 0 likes
Superuser Contribution Google Mini
PlanPremiumCountrySingaporeDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, i am based in singapore, and i really like the google mini, can you please make it ...
- Plan Premium Country Singapore Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue H...
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- Spotify Legend
- 679 Views
- 2 replies
- 0 likes
- 679 Views
- 2 replies
- 0 likes
Solved!! Will redeeming Spotify gift card negate my Premium+Hulu plan?
Hi all, trying to get clarification on this. I got a Spotify Premium gift card during Amazon's Prime Day. When I tried redeeming it just now, I got the warning:"If you redeem this code you won't be eligible for our other offers or a free trial."I hav...
- Hi all, trying to get clarification on this. I got a Spotify Premium gift card during Amazon's Prime Day. When I tried redeeming it just now, I got the warning: "If you redeem this code you won't b...
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- Newbie
- 3119 Views
- 3 replies
- 0 likes
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Subscription
- 3119 Views
- 3 replies
- 0 likes
Google Home Mini Order Cancelled
This morning I redeemed my free Google Home Mini; however, I noticed that it was going to ship to the wrong address afterward. It wouldn't allow me to change the address, so I cancelled the order. Now, it wont let me re-redeem/order a new one because...
- This morning I redeemed my free Google Home Mini; however, I noticed that it was going to ship to the wrong address afterward. It wouldn't allow me to change the address, so I cancelled the order. No...
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- Spotify Star
- 622 Views
- 1 replies
- 0 likes
- 622 Views
- 1 replies
- 0 likes
Google Home Mini :-D
Yeah, awesome!! It's great with that free Google Home Mini.... But why not clearly state the countries that are excluded from the promotion??? I feel cheated when the last step just tells me “sorry, not available in your country”!So what will us Dane...
- Yeah, awesome!! It's great with that free Google Home Mini.... But why not clearly state the countries that are excluded from the promotion??? I feel cheated when the last step just tells me...
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- Spotify Star
- 403 Views
- 1 replies
- 0 likes
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Google Home Mini
- 403 Views
- 1 replies
- 0 likes