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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73119 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136321 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77698 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
262896 Views
157 replies
13 likes
Hello! I'm on vacation, and since I couldn't find a prepaid gift card (that I usually use) I associated my account with a prepaid visa with 7€, so I could use my premium till I'm back home. However, I have quite a big prepaid card back at home that I...
Hello! I'm on vacation, and since I couldn't find a prepaid gift card (that I usually use) I associated my account with a prepaid visa with 7€, so I could use my premium till I'm back home. However, ...
Spotify Star
1595 Views
4 replies
0 likes
This morning the trial period expired by renewing the premium subscription, at € 9.99 per month how can I get a refund?Thanks
This morning the trial period expired by renewing the premium subscription, at € 9.99 per month how can I get a refund? Thanks
Spotify Star
317 Views
1 replies
0 likes
PlanPremiumCountrySaudi ArabiaOperating SystemWindows 7 PC My Question or IssueI have been subscribed to Spotify Premium for like half a month now, but yesterday one of my family members cancelled my premium (doing pranks and lame family problems). I...
Plan Premium Country Saudi Arabia Operating System Windows 7 PC My Question or Issue I have been subscribed to Spotify Premium for like half a month now, but yesterday one of my family...
Spotify Star
1050 Views
3 replies
0 likes
PlanFree/PremiumCountry Device iPhone 11(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen trying to update my credit card details, the only option is to update my infor...
Plan Free/Premium Country Device iPhone 11 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu...
Spotify Legend
821 Views
2 replies
1 likes
Hello, I can't renew my subscription.. I'm in cairo, Egypt. it's just doesn't work when i pay to renew it. and i tired different paying methods and i made sure that they work, but it doesn't work to renew.. it just keeps loading "for ever". My Questi...
Hello, I can't renew my subscription.. I'm in cairo, Egypt. it's just doesn't work when i pay to renew it. and i tired different paying methods and i made sure that they wo...
Spotify Star
1580 Views
9 replies
0 likes
PlanPremium FamilyCountryUSA I just signed up for a family premium plan and sent invites to my sons who have premium plans of their own. When they accept the invite will the paid premium plan they have directly from Spotify cancel automatically.
Plan Premium Family Country USA I just signed up for a family premium plan and sent invites to my sons who have premium plans of their own. When they accept the invite will ...
Spotify Star
416 Views
2 replies
0 likes
I have premium yet on Android I am getting ads for League of Legends? I pay to not have ads. This happened before when Spotify was promoting Waze. Premium is not suppose to have any ads at all.
I have premium yet on Android I am getting ads for League of Legends? I pay to not have ads. This happened before when Spotify was promoting Waze. Premium is not suppose to have any ads at all.
Spotify Star
301 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Casual Listener
596 Views
3 replies
0 likes
CountryGermany My Question or IssueNearly all albums of the artist "Die drei ???" have dissappeared from Spotify. I can only play certain albums but still see all the other ones when I open the artist's account and go to "All albums". Have they been ...
Country Germany My Question or Issue Nearly all albums of the artist "Die drei ???" have dissappeared from Spotify. I can only play certain albums but still see all the other ones when I o...
Spotify Legend
446 Views
2 replies
0 likes
PlanFree/PremiumCountryIndiaDeviceSamsung Galaxy M20Operating SystemAndroid 10 My Question or IssueWhile buying one year standard (not a student) access using UPI I got the amount deducted from my bank account, but page on Spotify payment said the tr...
Plan Free/Premium Country India Device Samsung Galaxy M20 Operating System Android 10 My Question or Issue While buying one year standard (not a student) access using UPI I got the a...
Spotify Legend
1122 Views
2 replies
1 likes
PlanPremiumCountryPhilippinesDeviceRealme 6Operating SystemAndroid 10 My Question or Issue i tried renewing my premium offer because i received a notice that my account is going to expire but ended up declining the used payment method using Network ...
Plan Premium Country Philippines Device Realme 6 Operating System Android 10 My Question or Issue i tried renewing my premium offer because i received a notice that my acc...
Spotify Star
804 Views
3 replies
0 likes
Hallo, liebe Gemeinschaft,Ich möchte mein Konto von einem anderen Familien-Abo trennen und mein eigenes Abo abschließen.Wie geht das?Viele Dank schon einmal.Viele Grüße
Hallo, liebe Gemeinschaft, Ich möchte mein Konto von einem anderen Familien-Abo trennen und mein eigenes Abo abschließen. Wie geht das? Viele Dank schon einmal. Viele Grüße
Spotify Star
636 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceiPhone SEOperating SystemiOS 13.5.1 My Question or IssueHello, I subscribed to Spotify via my French mobile operator Bouygues Telecom as an option of my mobile plan. Since the first three months were free, I canceled the...
Plan Premium Country France Device iPhone SE Operating System iOS 13.5.1 My Question or Issue Hello, I subscribed to Spotify via my French mobile operator Bouygues Telecom a...
Casual Listener
471 Views
2 replies
0 likes
Bonjour, aujourd'**bleep** je viens de résilié mon abonnement prenium mais ça sera résilié le 24 août alors que la date du prélèvement doit passé le 24 août. Et j'arrive pas à trouver si justement il va y avoir le prélèvement ou pas ?Ça serait bête s...
Bonjour, aujourd'**bleep** je viens de résilié mon abonnement prenium mais ça sera résilié le 24 août alors que la date du prélèvement doit passé le 24 août. Et j'arrive pas à trouver si justement il...
Spotify Star
448 Views
1 replies
0 likes
I bought a gift card and the code isn’t working
I bought a gift card and the code isn’t working
Spotify Star
579 Views
1 replies
0 likes
I have my Spotify logged into both my laptop and my iPhone. It’s one account, but I’m being For More than just one premium account. For several months I’ve been charged $9.99 and then another $10.64 On top of that? And I’m just not sure why that is? ...
I have my Spotify logged into both my laptop and my iPhone. It’s one account, but I’m being For More than just one premium account. For several months I’ve been charged $9.99 and then another $...
Spotify Star
1096 Views
1 replies
0 likes
I want to subscribe, but my payment method is endlessly loading. What could be the problem? I'm from Belarus.
I want to subscribe, but my payment method is endlessly loading. What could be the problem? I'm from Belarus.
Spotify Star
557 Views
1 replies
2 likes
Our kids have grown up, married and moved out. Should my wife and I switch from Premium Family to Premium Duo?
Our kids have grown up, married and moved out. Should my wife and I switch from Premium Family to Premium Duo?
Spotify Star
524 Views
1 replies
0 likes
PlanPremium DuoCountry Device(iPhone 7 Plus )Operating System(iOS 13.) I changed my subscription from Premium to Premium Duo 3 weeks ago, however, my personal account won’t switch over to Duo to enjoy the Duo perks with my partner (Duo working fine o...
Plan Premium Duo Country Device (iPhone 7 Plus ) Operating System (iOS 13.) I changed my subscription from Premium to Premium Duo 3 weeks ago, however, my perso...
Roadie
637 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
302 Views
1 replies
0 likes
