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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131824 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65915 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
247805 Views
151 replies
13 likes
PlanpremiumCountryAustraliaDeviceSamsung note 9/ PCOperating Systemwindows My Question or IssueI'm currently getting multiple ads on every podcast I listen to. These aren't from the podcast themselves, but local ads from spotify. How do I stop this?
Plan premium Country Australia Device Samsung note 9/ PC Operating System windows My Question or Issue I'm currently getting multiple ads on every podcast I listen to. These aren't f...
Moderator
4489 Views
6 replies
1 likes
PlanPremiumCountryJordanDeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueI am unable to enroll my partner onto duo. I shared the link with her via whatsapp and she accepted right away. However when entering the same address she gets referr...
Plan Premium Country Jordan Device iPhone 11 Operating System iOS 13.6 My Question or Issue I am unable to enroll my partner onto duo. I shared the link with her via whatsapp and she...
Spotify Legend
1448 Views
3 replies
0 likes
PlanPremiumCountryIndiaDeviceiPhone XSMy Question or IssueSo my initial problem was that I had a Spotify Premium account which I wanted to upgrade to Family Plan. Problem was, the original account was for a year, and the Family Plan got added to it, ...
Plan Premium Country India Device iPhone XS My Question or Issue So my initial problem was that I had a Spotify Premium account which I wanted to upgrade to Family Plan. Problem was, t...
Casual Listener
1002 Views
4 replies
0 likes
I have had a Hulu and Spotify account for almost 3 years now I had to recently update my payment information and now Hulu doesn’t recognize my account. I have gone through all of the links provided previously to try to get them to speak to each other...
I have had a Hulu and Spotify account for almost 3 years now I had to recently update my payment information and now Hulu doesn’t recognize my account. I have gone through all of the links provided p...
Regular
1156 Views
4 replies
0 likes
Hello GuysI just buy 3 monts premium trial on 30th june 2020. it was all fine untill today. suddenly my account is on free account not premium again.help please thanks.
Hello Guys I just buy 3 monts premium trial on 30th june 2020. it was all fine untill today. suddenly my account is on free account not premium again. help please 🙂 thanks.
Moderator
707 Views
4 replies
1 likes
Hi Cancelled my contract with Sky and want to upgrade to family, I have checked and Sky says it has been cancelled their end but on my account it still says - Your plan is associated with our partner Sky, please refer to Sky for questions regarding y...
Hi Cancelled my contract with Sky and want to upgrade to family, I have checked and Sky says it has been cancelled their end but on my account it still says - Your plan is associated with our ...
Moderator
2388 Views
5 replies
0 likes
Hi, I wanted to renew my family subscription, but by mistake I subscribed for 1 month instead of renewing the family subscription, can any Spotify admin solve it?
Hi, I wanted to renew my family subscription, but by mistake I subscribed for 1 month instead of renewing the family subscription, can any Spotify admin solve it?
Spotify Legend
441 Views
2 replies
0 likes
Hi,I'm new to Spotify. Yesterday I subscribed to and paid $119.88 for a yearly "Premium" subscription thinking it was the family plan. How do I switch this to the "Family" subscription?Thanks,James
Hi, I'm new to Spotify. Yesterday I subscribed to and paid $119.88 for a yearly "Premium" subscription thinking it was the family plan. How do I switch this to the "Family" subscription?...
Spotify Legend
748 Views
2 replies
0 likes
PlanPremium + HeadspaceCountryThe Netherlands My Question or IssueHi!I currently live in the Netherlands, but I will soon be staying in Denmark for a few months. I am not permanently moving to Denmark and will return to the Netherlands. Will I still ...
Plan Premium + Headspace Country The Netherlands My Question or Issue Hi! I currently live in the Netherlands, but I will soon be staying in Denmark for a few months. I am not perma...
Spotify Star
504 Views
1 replies
0 likes
PlanPremium ran out on 8th Aug. Now it is free account.CountryI am currently live in China mainland, but I created an HK premium account via 12 months gift card redeemed back in 2018 when traveling in Hong Kong. Device(OnePlus 6)Operating System(Andr...
Plan Premium ran out on 8th Aug. Now it is free account. Country I am currently live in China mainland, but I created an HK premium account via 12 months gift card redeemed back in 2018 when trave...
Community Legend
1645 Views
3 replies
0 likes
Estava pagando pelo plano de estudante, e do nada este mês veio descontado o valor Premium integral, de 16,90 sem desconto para estudante. Acabei de cancelar o spotify e quero o reembolso deste valor. Pois não vou pagar por um plano que não contratei...
Estava pagando pelo plano de estudante, e do nada este mês veio descontado o valor Premium integral, de 16,90 sem desconto para estudante. Acabei de cancelar o spotify e quero o reembolso deste valor...
Spotify Star
365 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
1252 Views
1 replies
0 likes
CountryBrasil My Question or IssueI live in Brazil, if i buy an gift card in Brazil and give to someone who isn't in Brazil, does the gift card still work?
Country Brasil My Question or Issue I live in Brazil, if i buy an gift card in Brazil and give to someone who isn't in Brazil, does the gift card still work?
Visitor
1194 Views
2 replies
0 likes
I am permanently moving back to the UK after 15 years in the US. I looooove Spotify and I'm desperate not to lose all my playlists. and my DW suggestions. I *think* I can retain my US account and listen back home, but that would require I pay in the ...
I am permanently moving back to the UK after 15 years in the US. I looooove Spotify and I'm desperate not to lose all my playlists. and my DW suggestions. I *think* I can retain my US accoun...
Casual Listener
1804 Views
3 replies
0 likes
PlanPremiumCountryUSDeviceDELL InspironOperating SystemWindows 10 My Question or IssueI can't login in to Hulu. I have reset my password twice and the login info that I use for Spotify (my Facebook info) is not working. SOS!
Plan Premium Country US Device DELL Inspiron Operating System Windows 10 My Question or Issue I can't login in to Hulu. I have reset my password twice and the login info that...
Spotify Star
336 Views
1 replies
0 likes
Bonjour, Je souhaiterais changer d’abonnement prenium pour l’abonnement family. Toutefois, un message d’erreur s’affiche lorsque je souhaite effectuer le changement sur mon compte. voir photo ci jointe. comment puis je procéder ? en vous remerciant p...
Bonjour, Je souhaiterais changer d’abonnement prenium pour l’abonnement family. Toutefois, un message d’erreur s’affiche lorsque je souhaite effectuer le changement sur mon compte. voir photo ...
Spotify Star
951 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S20Operating SystemAndroidMy Question or IssueHi, so as a part of my Samsung Purchase I received 6 months of Spotify Premium freom Samsung. I was already paying for Premium before receiving this offer, and di...
Plan Premium Country USA Device Samsung Galaxy S20 Operating System Android My Question or Issue Hi, so as a part of my Samsung Purchase I received 6 months of Spotify Premium freom ...
Casual Listener
661 Views
2 replies
0 likes
PlanPremium My Question or IssueI have 148 days left of Spotify premium, but I am thinking I want to start a Spotify Duo plan with one of my family members. If I were to start this plan, would I still have the remaining days of premium I paid for, al...
Plan Premium My Question or Issue I have 148 days left of Spotify premium, but I am thinking I want to start a Spotify Duo plan with one of my family members. If I were to start th...
Spotify Star
722 Views
1 replies
0 likes
PlanFree/PremiumCountryKazakhstanDevicePCOperating System(Windows 10) Why are the subscription prices higher than in Russia, there is no free subscription for three months? This is very bad for the community of Kazakhstan.
Plan Free/Premium Country Kazakhstan Device PC Operating System (Windows 10) Why are the subscription prices higher than in Russia, there is no free subscription for three months? Thi...
Regular
815 Views
2 replies
0 likes
Hi, spotify, I'm from Kazakhstan i want to say you're price on indevisual plan is very high, We can't pay that price. Even Apple music price have i a less price It's to apple music in my country. Price 1000 tenge or 2 dollars if you convert tenge to ...
Hi, spotify, I'm from Kazakhstan i want to say you're price on indevisual plan is very high, We can't pay that price. Even Apple music price have i a less price It's to apple music in my country. Pri...
Regular
516 Views
1 replies
3 likes
