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Paying for an account I can’t find.

Paying for an account I can’t find.

Plan

Premium

Country

USA 


I am a student and I logged into with a student account and email I thought I needed to use in order access the student discount. I do not remember the email I used, and it was not the correct one anyways. Haha I now am paying premium to an account that used my student ID, which I cannot access, and I can’t get in to cancel my subscription. 

 

 

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1 Reply

Hey there @JTzzle!

 

Thanks for reaching out and welcome to the Community.

 

If you've tried location your Premium account with the steps here, you can take a look at this page under ''Do you have more than one Premium account''. 

 

Feel free to follow the instructions for the point where you can’t access an account.

 

Hopefully you'll have this resolved in no time. Let us know if there's anything else we can do for you in the meantime.

 

Take care!

ElenaModerator
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