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Payment Failed

Payment Failed

I'm unable to subscribe for premium. It only said payment failed without any reason. I made sure the credit card is correct and available (I buy a lot from AppStore so that's not the reason). Maybe an issue when the country is Vietnam? I used Free Premium before and it was okay with the card.

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Hey @EddieLukeAtmey, thanks for writing.

 

That might be the reason, since you need to use a credit card from the same country your account is registered.

 

Are you able to do it?

BittencourtSpotify Star
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Oh yeah the card is from the correct country. No worry I don't hack cheat.

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