Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 122587 Views
- 81 replies
- 10 likes
- 122587 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14645 Views
- 27 replies
- 2 likes
- 14645 Views
- 27 replies
- 2 likes
how to combine personal accounts to make one family account
I have my own premium account. My son has a student account. My husband would like to have an account. How do we do this with out my son and I loosing the music we have saved?
- I have my own premium account. My son has a student account. My husband would like to have an account. How do we do this with out my son and I loosing the music we have saved?
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- Community Legend
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Paguei a conta premium mais não recebi o codigo pin
Paguei a conta no boleto que foi debitado direto da minha conta o valor de 16, 90 e não recebi o código pin ainda
- Paguei a conta no boleto que foi debitado direto da minha conta o valor de 16, 90 e não recebi o código pin ainda
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Any change for refund? Half day passed
Hello, we were planning to buy a family account but I just forgot to cancel my premium to buy a family account and it automatically extended my account for 1 month. Is there any change for refund? I need to cancel this subscription and buy family sub...
- Hello, we were planning to buy a family account but I just forgot to cancel my premium to buy a family account and it automatically extended my account for 1 month. Is there any change for refund? I ...
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- Composer
- 369 Views
- 3 replies
- 0 likes
- 369 Views
- 3 replies
- 0 likes
Help me keep my saved music
I have a premium account. I also deploy soon and would like to keep my music saved while on airplane mode. What is the maximum allowed length of time permitted on Airplane mode without updating and with that is there a way that i can keep my music th...
- I have a premium account. I also deploy soon and would like to keep my music saved while on airplane mode. What is the maximum allowed length of time permitted on Airplane mode without updating ...
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- Spotify Star
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
Superuser Contribution I am now with family premium..payment
Hey, My sister recently set up the family premium. I had a basic package with spoitify for €10 a month. Will this automatically stop now?Thanks
- Hey, My sister recently set up the family premium. I had a basic package with spoitify for €10 a month. Will this automatically stop now? Thanks
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- Casual Listener
- 183 Views
- 2 replies
- 0 likes
- 183 Views
- 2 replies
- 0 likes
Cobro por prueba gratis.
Decicidi probar los 30 dias gratis de spotify pero me cobraron como si contrara lo normal ¿porque?
- Decicidi probar los 30 dias gratis de spotify pero me cobraron como si contrara lo normal ¿porque?
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- Newbie
- 405 Views
- 2 replies
- 0 likes
- 405 Views
- 2 replies
- 0 likes
Annullamento abbonamento
Salve, ho solo pochi giorni per annullare il mio abbonamento spotify premium fatto per 3 mesi, ma ogni volta che clicco su "annulla abbonamento" mi risulta che "qualcosa é andato storto" non voglio dover pagare 9.99 euro solo perché il sito ha dei pr...
- Salve, ho solo pochi giorni per annullare il mio abbonamento spotify premium fatto per 3 mesi, ma ogni volta che clicco su "annulla abbonamento" mi risulta che "qualcosa é andato storto" non voglio d...
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- 622 Views
- 0 replies
- 4 likes
- 622 Views
- 0 replies
- 4 likes
payment
hello! i got a message that my credit card didnt work and when entered the new card it says the country doesnt match.Im from Argentina and the account is from there but currently in the US.The credit card is an American Express fron Argentina.Dont kn...
- hello! i got a message that my credit card didnt work and when entered the new card it says the country doesnt match.Im from Argentina and the account is from there but currently in the US.The ...
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- Spotify Star
- 282 Views
- 3 replies
- 0 likes
- 282 Views
- 3 replies
- 0 likes
Superuser Contribution cant pay by prepaid
i cant access premium with the use of my prepaid load. i cannot receive the pin number. anyone know how to solve this?
- i cant access premium with the use of my prepaid load. i cannot receive the pin number. anyone know how to solve this?
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- Roadie
- 243 Views
- 2 replies
- 0 likes
- 243 Views
- 2 replies
- 0 likes
Superuser Contribution Can't unsubscribe
So I go to unsubscribe but it says I have spotify free yet I still have money being taken out. Not given the option to cancel. So if I have sporify free then why is money being taken out of my account or if I do have a subscription why don't I have t...
- So I go to unsubscribe but it says I have spotify free yet I still have money being taken out. Not given the option to cancel. So if I have sporify free then why is money being taken out of my accoun...
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- Roadie
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
How to give money back?
What to do? If automatically purchase of spotify was made, but I want to return money? Because I hadn't liked the program..
- What to do? If automatically purchase of spotify was made, but I want to return money? Because I hadn't liked the program..
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- Community Legend
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Lost account
Hello, yesterday my session finished and i dont know why (i didn't clicked the 'finish session' button).I forgot i had been registered with facebook and i register a new account with the same mail throught the spotify sign up.The problem is that i'm ...
- Hello, yesterday my session finished and i dont know why (i didn't clicked the 'finish session' button). I forgot i had been registered with facebook and i register a new account wi...
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- Community Legend
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
I pay my subscription by Tesco phone for premium Spotify. Spotify failed to get payment from phone
I pay Spotify by my Tesco phone. Suddenly today spotify no longer works as it says unable to get payment from Tesco phone. There is no problem with my Tesco phone and my payments are fine. Do you know if Tesco have decided it to allow Spotify on to t...
- I pay Spotify by my Tesco phone. Suddenly today spotify no longer works as it says unable to get payment from Tesco phone. There is no problem with my Tesco phone and my payments are fine. Do you kno...
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- Community Legend
- 819 Views
- 1 replies
- 0 likes
- 819 Views
- 1 replies
- 0 likes
spotify has no helpdesk - worst ever
I am trying to find a helpdesk as I get error messages when updating my credit card. I moved to a new country and according to the website i should update my credit card and my account will adjust to my new country! This does not work and only gives ...
- I am trying to find a helpdesk as I get error messages when updating my credit card. I moved to a new country and according to the website i should update my credit card and my account will adjust to...
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- Community Legend
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Superuser Contribution I cannot upgrade to premium
I've done everything. From changing device, to credit card, to tabs and refreshing everything. But still, i cannot upgrade, and the stupid site isn't helping me with anything. What should I do?
- I've done everything. From changing device, to credit card, to tabs and refreshing everything. But still, i cannot upgrade, and the stupid site isn't helping me with anything. What should I do?
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- Roadie
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Superuser Contribution Premium subscription enter family plan and still charged for the premium...
I got my family into the "Spotify Familiy" subscription. Which I pay for. But one in my family is still charged for the Premium subscription the person previously had.
- I got my family into the "Spotify Familiy" subscription. Which I pay for. But one in my family is still charged for the Premium subscription the person previously had.
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- Roadie
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Superuser Contribution Student discount problem
A couple of days ago I hired the premium service for students, they deducted the $ 2.99 and I still do not have the service and they have not given me the money back
- A couple of days ago I hired the premium service for students, they deducted the $ 2.99 and I still do not have the service and they have not given me the money back
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- Roadie
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify wont except my payment for premium
I had to change the crdit card I use for my spotify account but, now it wont accept any of my cards to pay for premioum. I've tried 3 different cards on multiple devices and it still isn't working!!!!!!!
- I had to change the crdit card I use for my spotify account but, now it wont accept any of my cards to pay for premioum. I've tried 3 different cards on multiple devices and it still isn't working!!!...
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- Roadie
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Superuser Contribution $30 has been taken out of my account!!!!!
I went to apply for the student discount and i was verified by sheer. They sent me an email saying to click here to "complete subscription". I did and it said that the page was broken (was a pink page) so i tried again a few more times and it did not...
- I went to apply for the student discount and i was verified by sheer. They sent me an email saying to click here to "complete subscription". I did and it said that the page was broken (was a pink pag...
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- Roadie
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Superuser Contribution Neee Change my suscription
Hi!! I want change my suscription, actuality I have only premiun but now I want plan family. Is necesary cancel my suscription and pay the other? I think if I change the plan without cancel that, Spotify”ll charger the two plans in my card. Help me p...
- Hi!! I want change my suscription, actuality I have only premiun but now I want plan family. Is necesary cancel my suscription and pay the other? I think if I change the plan without cancel that...
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- Roadie
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes