Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
193278 Views
123 replies
12 likes
- 193278 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22030 Views
28 replies
4 likes
- 22030 Views
- 28 replies
- 4 likes
Student Discount : Charged Regular Premium
Hi Spotify Community, I realized my 12 months for the student discount was already up and I had forgotten to update my account. I was charged a regular $9.99 + taxes for the last month, and I was wondering if I could get half of it back? I rechecked ...
Hi Spotify Community, I realized my 12 months for the student discount was already up and I had forgotten to update my account. I was charged a regular $9.99 + taxes for the last mo...
Spotify Star
205 Views
1 replies
0 likes
- 205 Views
- 1 replies
- 0 likes
Student discount
My student plan was changed to premium and I was charged $10.91 without knowing. I would like to be refunded that $10.91 and charged for the student discount. Can anyone help?
My student plan was changed to premium and I was charged $10.91 without knowing. I would like to be refunded that $10.91 and charged for the student discount. Can anyone help?
Spotify Star
262 Views
1 replies
0 likes
- 262 Views
- 1 replies
- 0 likes
Subscription double charged
I tried to register on spotify for students, I already entered all my card details, it says that it wont charge until all supporting documents has been provided. then I realise I have to present less than 3 months docs that I dont have, as I am gradu...
I tried to register on spotify for students, I already entered all my card details, it says that it wont charge until all supporting documents has been provided. then I realise I have to presen...
Spotify Star
400 Views
1 replies
0 likes
- 400 Views
- 1 replies
- 0 likes
Payment made but still free user
I subscribed as premium. Made the payment but still seems as free user.
I subscribed as premium. Made the payment but still seems as free user.
Casual Listener
310 Views
2 replies
0 likes
- 310 Views
- 2 replies
- 0 likes
[Hulu] Spotify Family Plan with Hulu
when i try to change plans to the hulu + spotify it does work and it says to "contact support team" this isnt the first time this has happened
when i try to change plans to the hulu + spotify it does work and it says to "contact support team" this isnt the first time this has happened
Casual Listener
523 Views
3 replies
1 likes
- 523 Views
- 3 replies
- 1 likes
Superuser Contribution App pop up issue?
I open my Spotify app on my phone and the big red pop up shows up about my premium. Yet I paid my bill on the 27/3 (the money did come out of my account) and it shows up on my receipts. Is this just an issue with the app/have others had the same issu...
I open my Spotify app on my phone and the big red pop up shows up about my premium. Yet I paid my bill on the 27/3 (the money did come out of my account) and it shows up on my receipts. Is this just ...
Roadie
341 Views
1 replies
0 likes
- 341 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Payment
I had used a month of premium on the student plan and I thought I had been charged at the start of the month, but I got an email at the end of the month saying I didn't have enough money to pay for this month of premium. It said I needed to re-add my...
I had used a month of premium on the student plan and I thought I had been charged at the start of the month, but I got an email at the end of the month saying I didn't have enough money to pay for t...
Roadie
286 Views
1 replies
0 likes
- 286 Views
- 1 replies
- 0 likes
Superuser Contribution México
Pagué en Oxxo una suscripción por 2 meses de spotify premium por $100 pesos Hice el pago y no tengo premium
Pagué en Oxxo una suscripción por 2 meses de spotify premium por $100 pesos Hice el pago y no tengo premium
Roadie
291 Views
1 replies
0 likes
- 291 Views
- 1 replies
- 0 likes
Charged not even got premium
I have been charged and do not know why as I am on spotify free. I have contacted my bank to take action.
I have been charged and do not know why as I am on spotify free. I have contacted my bank to take action.
Community Legend
217 Views
1 replies
0 likes
- 217 Views
- 1 replies
- 0 likes
Spotify studenti
Buongiorno. Ho fatto la richeista per attivare spotify studenti, inserendo la documentazione necessaria. Mi è arrivata la mail di conferma da share id che confermava il mio stato studente. Ma non posso ancorano usufruire di premim
Buongiorno. Ho fatto la richeista per attivare spotify studenti, inserendo la documentazione necessaria. Mi è arrivata la mail di conferma da share id che confermava il mio stato studente. Ma non pos...
Community Legend
328 Views
1 replies
0 likes
- 328 Views
- 1 replies
- 0 likes
Upgrading to Family Plan after pre-paying Premium in December 2017
I want to upgrade to a family plan so my wife can get the same benefits and such I do. However, I don't want to start paying monthly again since I've already prepaid for the year back in December. Is there a way to pay the difference? Also, if I deci...
I want to upgrade to a family plan so my wife can get the same benefits and such I do. However, I don't want to start paying monthly again since I've already prepaid for the year back in December. Is...
Community Legend
369 Views
1 replies
0 likes
upgrade to Family
- 369 Views
- 1 replies
- 0 likes
High School Student with College Email
I'm a highschool senior but got accepted into college, can I use my college email for the student discount?
I'm a highschool senior but got accepted into college, can I use my college email for the student discount?
Casual Listener
412 Views
2 replies
0 likes
- 412 Views
- 2 replies
- 0 likes
Tried student discount - backed out but still got charged
So just like in the title, I entered my credit card, then I saw that my high school isn't on the list, so I closed the page. It said that I won't be charged, but I still was. What's up with that? I don't think that the payment is still pending, so I ...
So just like in the title, I entered my credit card, then I saw that my high school isn't on the list, so I closed the page. It said that I won't be charged, but I still was. What's up with that? I d...
Newbie
232 Views
1 replies
0 likes
- 232 Views
- 1 replies
- 0 likes
Being charged after cancellation
I took the 3 month free trial and cancelled before it ended but you hsvevstill charged me £9.99I would like a refund for this and assurance no further payments will be taken.
I took the 3 month free trial and cancelled before it ended but you hsvevstill charged me £9.99 I would like a refund for this and assurance no further payments will be taken.
Spotify Star
307 Views
1 replies
0 likes
- 307 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Charged three times for one month
Hello!I entered my credit card info three times while subscribing (because I didn't have my num pad activated and when I wanted to type '@' it would take me to the previous page) so I have been charged three times for one month. It says that my subsc...
Hello! I entered my credit card info three times while subscribing (because I didn't have my num pad activated and when I wanted to type '@' it would take me to the previous page) so I have been cha...
Casual Listener
1063 Views
2 replies
0 likes
three times
- 1063 Views
- 2 replies
- 0 likes
Superuser Contribution problem when specifying payment with mastercard
An error occurred in the payment. Try again or use another payment method. I already called the bank of my card they explained to me that it is a problem of spotify and that I pay a subcription to onedrive and that same day it could have been blocked...
An error occurred in the payment. Try again or use another payment method. I already called the bank of my card they explained to me that it is a problem of spotify and that I pay a ...
Spotify
553 Views
4 replies
0 likes
- 553 Views
- 4 replies
- 0 likes
Superuser Contribution removed from family account
Me and my other friends live in the same adress however spotify removed me from the family account. They sent me an email last week to varify my adress and I did however today I noticed I am removed from the account. Please help me get back to the fa...
Me and my other friends live in the same adress however spotify removed me from the family account. They sent me an email last week to varify my adress and I did however today I noticed I am removed ...
Spotify
410 Views
4 replies
0 likes
- 410 Views
- 4 replies
- 0 likes
Superuser Contribution payment!
a few days ago a red window appeared on the software saying that there was a problem with the payment, I checked the credit card and i actually used it to pay something else but spotify refuses to admit the card, its says there is a problem but it do...
a few days ago a red window appeared on the software saying that there was a problem with the payment, I checked the credit card and i actually used it to pay something else but spotify refuses to ad...
Spotify
624 Views
4 replies
0 likes
- 624 Views
- 4 replies
- 0 likes
Solved!! Hulu can't authorize my account
I am a student and am trying to sign up for the Hulu + Student Spotify subscription. I have been a student subscriber for a long time now, but when I try to activate my new Hulu account I get this error, "We’re having trouble authorizing your account...
I am a student and am trying to sign up for the Hulu + Student Spotify subscription. I have been a student subscriber for a long time now, but when I try to activate my new Hulu account I get this er...
Newbie
35734 Views
62 replies
17 likes
- 35734 Views
- 62 replies
- 17 likes
Superuser Contribution Being charged however I don’t have premium or ever had it.
So my parents bank account statement it shows that they have been being charged ever since janurary and it’s been 10.67 each month now they have still charged for April as well but I only have the free trial which I will get canceled after the free t...
So my parents bank account statement it shows that they have been being charged ever since janurary and it’s been 10.67 each month now they have still charged for April as well but I only have the fr...
Roadie
452 Views
1 replies
0 likes
- 452 Views
- 1 replies
- 0 likes