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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69326 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133739 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70903 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254288 Views
156 replies
13 likes
Pagué para tener mi suscripción premium a través de Adyen en un oxxo , teniendo el código de barras en mi teléfono . Se realizó el cargo, pero sigo con mi cuenta gratis Solicito respuesta , soy un cliente frecuente
Pagué para tener mi suscripción premium a través de Adyen en un oxxo , teniendo el código de barras en mi teléfono . Se realizó el cargo, pero sigo con mi cuenta gratis Solicito respuesta , soy un ...
Moderator
6874 Views
1 replies
0 likes
What will happen if i paid to have a spotify premium but still in 7 days free trial?
What will happen if i paid to have a spotify premium but still in 7 days free trial?
Composer
6992 Views
10 replies
0 likes
Hi all,I wanted to get spotify premium for students, so i followed all the steps and uploaded a document stating i was a student. I got the mail that said everything was fine+ a link to confirm the purchase. When i want to confirm the purchase it goe...
Hi all, I wanted to get spotify premium for students, so i followed all the steps and uploaded a document stating i was a student. I got the mail that said everything was fine+ a link to confirm the...
Moderator
6947 Views
1 replies
0 likes
The button to activate Hulu just isn't there eventhough it says that I have the Student Spotify and being charged 4.99 plus tax. Spotify works just fine just can't activate Hulu.
The button to activate Hulu just isn't there eventhough it says that I have the Student Spotify and being charged 4.99 plus tax. Spotify works just fine just can't activate Hulu.
Newbie
14098 Views
4 replies
0 likes
Hi there, I'm trying to change the credit card I'm using for my premium subscription, but it's telling me I need to change my country of residence first. When I try to change my country of residence they tell me to do so by changing my payment method...
Hi there, I'm trying to change the credit card I'm using for my premium subscription, but it's telling me I need to change my country of residence first. When I try to change my cou...
Not applicable
525 Views
2 replies
0 likes
I made a random account for Spotify and had got premium subscription under my moms credit card on it but I no longer use that Spotify account so I want to cancel the subscription but I forgot the name, in which I had put for the account and the passw...
I made a random account for Spotify and had got premium subscription under my moms credit card on it but I no longer use that Spotify account so I want to cancel the subscription but I forgot th...
Community Legend
408 Views
1 replies
0 likes
I would like to unsubscribe my 6 months premium on spotify, however my billing is through Singtel. I cant seem to find the 'Cancel' or 'Unsubscribe' button. Do i need to contact Singtel to unsubscribe. Please help.
I would like to unsubscribe my 6 months premium on spotify, however my billing is through Singtel. I cant seem to find the 'Cancel' or 'Unsubscribe' button. Do i need to contact Singtel to unsubscrib...
Spotify
628 Views
3 replies
0 likes
I did this last year and subs just expired and want to do it again but cant find the option. As someone with variable monthly income, Im not interested in yet more monthly direct debits in my life, taking money when I'm not ready for it. Anyone solve...
I did this last year and subs just expired and want to do it again but cant find the option. As someone with variable monthly income, Im not interested in yet more monthly direct debits in my life, t...
Casual Listener
545 Views
2 replies
0 likes
Hi my problem is simple. I was trying to activate premium for students and after i did the first step (master card number etc) i canceled every action. When i look on my bank account it shows me that spotify took 9,99zł (i live in poland) but i dont ...
Hi my problem is simple. I was trying to activate premium for students and after i did the first step (master card number etc) i canceled every action. When i look on my bank account it shows me that...
Spotify Star
371 Views
1 replies
0 likes
HI, we have moved countries and i have successfully managed to change the country setting in the family premium account, but the rest of the family members are still on the old country and there seem to be no way of changing that? I want all the fami...
HI, we have moved countries and i have successfully managed to change the country setting in the family premium account, but the rest of the family members are still on the old country and there seem...
Spotify Star
545 Views
1 replies
0 likes
I had spotify before as a student and I was going to switch over from Tidal and didn't like it, trying to cancel subscription but the option is not available, yet I was already charged for the month. HELP.
I had spotify before as a student and I was going to switch over from Tidal and didn't like it, trying to cancel subscription but the option is not available, yet I was already charged for the month....
Spotify Star
725 Views
1 replies
0 likes
About 2 years ago, I opened an account. Canceled it (paid $5.00+ p/m) to keeps playlists, etc.) I've since opened another Spotify account and want to completely cancel the one I opened two years ago but that email no longer exists and I don't really ...
About 2 years ago, I opened an account. Canceled it (paid $5.00+ p/m) to keeps playlists, etc.) I've since opened another Spotify account and want to completely cancel the one I opened two year...
Spotify Star
1925 Views
1 replies
0 likes
Hi everyone, Spotify Staff here. The cost of Spotify varies across select regions. In order to meet market demands and conditions, while continuing to offer a great personalised service, Spotify will be increasing the price of our Premium subscriptio...
Hi everyone, Spotify Staff here. The cost of Spotify varies across select regions. In order to meet market demands and conditions, while continuing to offer a great personalised service, ...
19262 Views
0 replies
6 likes
Hello everyone ! First of all, I'm well aware of this article. I opened my account in France several years ago. I'm now living in Canada, and want to change my country and credit card. I've been trying for several months and it's not working ! I'm no...
Hello everyone ! First of all, I'm well aware of this article. I opened my account in France several years ago. I'm now living in Canada, and want to change my country and credit ca...
Newbie
1891 Views
2 replies
0 likes
Assinei o Spotify Premium com boleto bancário à 8 dias (5 dias úteis). No meu perfil pelo site aparece o Premium, porém em todos os dispositivos está como free. Eu só possuo uma conta, e também ja entrei e sai diversas vezes.
Assinei o Spotify Premium com boleto bancário à 8 dias (5 dias úteis). No meu perfil pelo site aparece o Premium, porém em todos os dispositivos está como free. Eu só possuo uma conta, e também ja en...
Newbie
998 Views
1 replies
0 likes
I wanted to try this app for commutes to work, but want to this week coming up. Ive searched evertwhere and i cant seem to be able to start my premium. (Ive never had premium before)
I wanted to try this app for commutes to work, but want to this week coming up. Ive searched evertwhere and i cant seem to be able to start my premium. (Ive never had premium before)
Composer
417 Views
1 replies
0 likes
Salve, non so più dove andare per chiedere assistenza a qualcuno per avere informazioni sul perché, il mio abbonamento di sei mesi con 18app, non funzioni nonostante i soldi siano stati presi. Ho inviato una email perché sulla community consigliavano...
Salve, non so più dove andare per chiedere assistenza a qualcuno per avere informazioni sul perché, il mio abbonamento di sei mesi con 18app, non funzioni nonostante i soldi siano stati presi. Ho inv...
Community Legend
1226 Views
1 replies
0 likes
I have registered to spotify premium yesterday at 11:00 am (GMT+8), and was expecting to see “Premium” on my subscription status today. I paid via credit/bank account. But why am I not registered yet? Please help.
I have registered to spotify premium yesterday at 11:00 am (GMT+8), and was expecting to see “Premium” on my subscription status today. I paid via credit/bank account. But why am I not registered yet...
Casual Listener
1768 Views
2 replies
0 likes
I purchased the Hulu/Spotify bundle on the 12th. Details on the bundle: $.99 for Hulu for first three month, then remaining months would be $12.99 for Hulu/Spotify bundle. Hulu doesn’t recognize that I purchased that bundle but I’m still being charge...
I purchased the Hulu/Spotify bundle on the 12th. Details on the bundle: $.99 for Hulu for first three month, then remaining months would be $12.99 for Hulu/Spotify bundle. Hulu doesn’t recognize that...
Community Legend
420 Views
1 replies
0 likes
So does the 3 month only apply for Hulu or does it apply for your Spotify account as well? So like if I do decide to go through with the 0.99 deal, do I only get Hulu for 3 months and continue paying 9.99/month for Spotify Premium?
So does the 3 month only apply for Hulu or does it apply for your Spotify account as well? So like if I do decide to go through with the 0.99 deal, do I only get Hulu for 3 months and continue paying...
Community Legend
630 Views
3 replies
0 likes
