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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

131470 Views

69 replies

10 likes

Premium for Family
  • 131470 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

65200 Views

89 replies

4 likes

  • 65200 Views
  • 89 replies
  • 4 likes

Superuser Contribution Spotify is raising its prices in Norway

Hi everyone, Spotify Staff here. The cost of Spotify varies across select regions. In order to meet market demands and conditions, while continuing to offer a great personalised service, Spotify will be increasing the price of our Premium subscriptio...

Spotify

Hi everyone, Spotify Staff here.   The cost of Spotify varies across select regions. In order to meet market demands and conditions, while continuing to offer a great personalised service, ...

19153 Views

0 replies

6 likes

  • 19153 Views
  • 0 replies
  • 6 likes

Impossible to change my country AND/OR credit card

Hello everyone ! First of all, I'm well aware of this article. I opened my account in France several years ago. I'm now living in Canada, and want to change my country and credit card. I've been trying for several months and it's not working ! I'm no...

Newbie

Hello everyone !   First of all, I'm well aware of this article.   I opened my account in France several years ago. I'm now living in Canada, and want to change my country and credit ca...

ollitei

Newbie

1872 Views

2 replies

0 likes

  • 1872 Views
  • 2 replies
  • 0 likes

Assinei o plano Premium, e continua free no dispositivo

Assinei o Spotify Premium com boleto bancário à 8 dias (5 dias úteis). No meu perfil pelo site aparece o Premium, porém em todos os dispositivos está como free. Eu só possuo uma conta, e também ja entrei e sai diversas vezes.

Newbie

Assinei o Spotify Premium com boleto bancário à 8 dias (5 dias úteis). No meu perfil pelo site aparece o Premium, porém em todos os dispositivos está como free. Eu só possuo uma conta, e também ja en...

educguerreiro

Newbie

981 Views

1 replies

0 likes

  • 981 Views
  • 1 replies
  • 0 likes

Cant start seven day free trial?

I wanted to try this app for commutes to work, but want to this week coming up. Ive searched evertwhere and i cant seem to be able to start my premium. (Ive never had premium before)

Newbie

I wanted to try this app for commutes to work, but want to this week coming up. Ive searched evertwhere and i cant seem to be able to start my premium. (Ive never had premium before)

songassistant

Composer

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

18app

Salve, non so più dove andare per chiedere assistenza a qualcuno per avere informazioni sul perché, il mio abbonamento di sei mesi con 18app, non funzioni nonostante i soldi siano stati presi. Ho inviato una email perché sulla community consigliavano...

Newbie

Salve, non so più dove andare per chiedere assistenza a qualcuno per avere informazioni sul perché, il mio abbonamento di sei mesi con 18app, non funzioni nonostante i soldi siano stati presi. Ho inv...

LeoRager

Community Legend

1176 Views

1 replies

0 likes

  • 1176 Views
  • 1 replies
  • 0 likes

Premium subscription

I have registered to spotify premium yesterday at 11:00 am (GMT+8), and was expecting to see “Premium” on my subscription status today. I paid via credit/bank account. But why am I not registered yet? Please help.

Casual Listener

I have registered to spotify premium yesterday at 11:00 am (GMT+8), and was expecting to see “Premium” on my subscription status today. I paid via credit/bank account. But why am I not registered yet...

marcel_ayessa

Casual Listener

1735 Views

2 replies

0 likes

  • 1735 Views
  • 2 replies
  • 0 likes

My Hulu/Spotify bundle

I purchased the Hulu/Spotify bundle on the 12th. Details on the bundle: $.99 for Hulu for first three month, then remaining months would be $12.99 for Hulu/Spotify bundle. Hulu doesn’t recognize that I purchased that bundle but I’m still being charge...

Newbie

I purchased the Hulu/Spotify bundle on the 12th. Details on the bundle: $.99 for Hulu for first three month, then remaining months would be $12.99 for Hulu/Spotify bundle. Hulu doesn’t recognize that...

Keanu_C

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Hulu & Spotify deal

So does the 3 month only apply for Hulu or does it apply for your Spotify account as well? So like if I do decide to go through with the 0.99 deal, do I only get Hulu for 3 months and continue paying 9.99/month for Spotify Premium?

Casual Listener

So does the 3 month only apply for Hulu or does it apply for your Spotify account as well? So like if I do decide to go through with the 0.99 deal, do I only get Hulu for 3 months and continue paying...

Keanu_C

Community Legend

613 Views

3 replies

0 likes

  • 613 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problemas con pago

Hola, tengo spotify premium que se debita de mi tarjeta de crédito. Pagué el último mes (figura en mi tarjeta de crédito que se abonó el día 3 de abril) y me cortaron el servicio diciendo que no está pago. ¿Qué debo hacer? ¿Con quién debo hablar?. He...

Casual Listener

Hola, tengo spotify premium que se debita de mi tarjeta de crédito. Pagué el último mes (figura en mi tarjeta de crédito que se abonó el día 3 de abril)  y me cortaron el servicio diciendo que n...

giulibrarda

Casual Listener

727 Views

2 replies

0 likes

  • 727 Views
  • 2 replies
  • 0 likes

Meu plano não mudou para premium e já paguei o boleto

Eu era Spotify free paguei o boleto ontem de 16,90 na promoção 60 dias pra um mês. Mas meu spotify não muda do plano free continuo... já desinstalei e baixei novamente e nada... o que fazer?

Newbie

Eu era Spotify free paguei o boleto ontem de 16,90 na promoção 60 dias pra um mês. Mas meu spotify não muda do plano free continuo... já desinstalei e baixei novamente e nada... o que fazer?

Bittencourt

Spotify Star

784 Views

1 replies

0 likes

  • 784 Views
  • 1 replies
  • 0 likes

Paypal isn’t working

Helloi usually pay my premium family subscription automatically via Paypal. But this month it suddenly stopped paying and sent me a mail where it says that i have to update my payment method. So i click the link and select the option paypal, but when...

Casual Listener

Hello i usually pay my premium family subscription automatically via Paypal. But this month it suddenly stopped paying and sent me a mail where it says that i have to update my payment method. So i ...

theroguemonk

Casual Listener

1197 Views

1 replies

0 likes

Credit Card
paypal
Subscription
  • 1197 Views
  • 1 replies
  • 0 likes

Cannot enter payment details

Hi, I recieved help recently to relocate my account to Ireland, but now that it is done, I cannot update my payment method/card.I click subscription but get no option to enter/edit anything...Can anyone help?

Casual Listener

Hi,  I recieved help recently to relocate my account to Ireland, but now that it is done, I cannot update my payment method/card. I click subscription but get no option to enter/edit anything....

Luke

Community Legend

843 Views

3 replies

0 likes

  • 843 Views
  • 3 replies
  • 0 likes

Already have hulu and spotify premium

Since I already have Hulu (limited commericals) and Spotify Premium. I'd like to do the combined deal. To do so do I need to cancel my Hulu subscription then make a new one through Spotify?

Casual Listener

Since I already have Hulu (limited commericals) and Spotify Premium. I'd like to do the combined deal. To do so do I need to cancel my Hulu subscription then make a new one through Spotify?

Bethany_Dawn

Community Legend

848 Views

3 replies

0 likes

  • 848 Views
  • 3 replies
  • 0 likes

Solved!! Cannot pay by mobile?

Last year, I received a free year of Spotify premium, loved it but now its all done Tought I could simply add it as a recuring charge trough my mobile provider, but apparently I cant. I am one of those crazy person that refuse to use a credit card, h...

Newbie

Last year, I received a free year of Spotify premium, loved it but now its all done    Tought I could simply add it as a recuring charge trough my mobile provider, but apparently I cant. ...

Bethany_Dawn

Community Legend

2669 Views

1 replies

0 likes

  • 2669 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo contratar premium

He utilizado diferentes tarjetas, crédito y débito, incluso PayPal, y nada.

Newbie

He utilizado diferentes tarjetas, crédito y débito, incluso PayPal, y nada. 

Julian

Moderator

1529 Views

1 replies

0 likes

  • 1529 Views
  • 1 replies
  • 0 likes

Ability to View All Playlist Followers

Hey everyone,I used to live in Mexico and my premium subscription just ended and I moved to Canada can I buy more Spotify membership cards in CAD and still use them in the account i created in mexico?

Newbie

Hey everyone, I used to live in Mexico and my premium subscription just ended and I moved to Canada can I buy more Spotify membership cards in CAD and still use them in the account i creat...

Bethany_Dawn

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

I want to pay with PayPal.

i paid via paypal until last month but i couldn't find this payment option now. only credit/debit card option appear cause of my personal reason, i can use only paypal Note that i want pay Family Plan(15usd)

Newbie

i paid via paypal until last month but i couldn't find this payment option now. only credit/debit card option appear cause of my personal reason, i can use only paypal   Note that i want pa...

user-removed

Not applicable

1118 Views

2 replies

1 likes

  • 1118 Views
  • 2 replies
  • 1 likes

Premium suddenly stopped

Help pls, my spotify premium suddenly stopped. I still have like half a month before it expires.

Newbie

Help pls, my spotify premium suddenly stopped. I still have like half a month before it expires.

Luke

Community Legend

785 Views

1 replies

0 likes

Other
  • 785 Views
  • 1 replies
  • 0 likes

I paid money gor premium but ıt doesn t start

I wrote to spotify support case for many times but they didnt care anything they always send same mail back to me. I paid money for student premium pack but it doesnt start yet please someone help me.

Newbie

I wrote to spotify support case for many times but they didnt care anything they always send same mail back to me. I paid money for student premium pack but it doesnt start yet please someone help me.

Robert_W

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Can't use my account and still have to pay

In the beginning of March I give Pay Pal the promising to take € 9,99 of my account for the premium account. I received a email that I now can use the premium Spotify. It didn't work and still not but I do have to pay € 9,99?! Can somebody help me? R...

Newbie

In the beginning of March I give Pay Pal the promising to take € 9,99 of my account for the premium account.  I received a email that I now can use the premium Spotify. It didn't work and still...

Luke

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes