Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 143035 Views
- 99 replies
- 12 likes
- 143035 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16712 Views
- 27 replies
- 4 likes
- 16712 Views
- 27 replies
- 4 likes
My husbands premium was cancelled without our knowledge and they say I have to speak with Spotify to
How do I get my husbands premium account reinstated
- How do I get my husbands premium account reinstated
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- Community Legend
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
I have two premium rate spotify accounts. How do I cancel one
I am currently paying twice a month for 2 premium accounts. This was an accident and I want to cancel one of these accounts. How do I do this.
- I am currently paying twice a month for 2 premium accounts. This was an accident and I want to cancel one of these accounts. How do I do this.
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- Community Legend
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Being charged but have no account at all
I have not used Spotify in over a year yet I am being charged every month. I thought maybe I made an error and forgot to officially cancel it but I didn’t and when I log onto my spotify my account isn’t even premium. ???? Not sure what account my car...
- I have not used Spotify in over a year yet I am being charged every month. I thought maybe I made an error and forgot to officially cancel it but I didn’t and when I log onto my spotify my account is...
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- Community Legend
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Solved!! Free month
I want to cancel my free month trial but i don't see the option anywhere, I don't remember the exact day I started it but it was close to toe 6th of march, thank you.
- I want to cancel my free month trial but i don't see the option anywhere, I don't remember the exact day I started it but it was close to toe 6th of march, thank you.
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- Spotify Star
- 550 Views
- 6 replies
- 1 likes
- 550 Views
- 6 replies
- 1 likes
Superuser Contribution Pago no se refleja
Qué tal. El pago que hice para cuenta premium de 3 meses no se ha reflejado en mi cuenta. De hecho el pago se realizó, pero ni siquiera pude entrar a mi sesión. Es decir, mi usuario se pudo registrar después de haber realizado el pago.
- Qué tal. El pago que hice para cuenta premium de 3 meses no se ha reflejado en mi cuenta. De hecho el pago se realizó, pero ni siquiera pude entrar a mi sesión. Es decir, mi usuario se pudo registrar...
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- Newbie
- 1815 Views
- 4 replies
- 1 likes
- 1815 Views
- 4 replies
- 1 likes
American Studying in the UK
I'm currently a student studying at the University of St. Andrews in Scotland, but I live in the US. Why am I not able to get the UniDays student discount?
- I'm currently a student studying at the University of St. Andrews in Scotland, but I live in the US. Why am I not able to get the UniDays student discount?
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- Spotify Star
- 354 Views
- 3 replies
- 0 likes
- 354 Views
- 3 replies
- 0 likes
Already paid and want to change to Premium for family
I would like to know if I have chance to get back my money so that I can pay the Family pack. Thanks
- I would like to know if I have chance to get back my money so that I can pay the Family pack. Thanks
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- Spotify Star
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Money gone but no premium
I bought a student subscription for Spotify. However, I realized under the verification procedure that high school students do not qualify. The problem is that my bank account lost the 5 dollars but there is no premium activated.
- I bought a student subscription for Spotify. However, I realized under the verification procedure that high school students do not qualify. The problem is that my bank account lost the 5 dollars but ...
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Premium not working
I got premium through a carrier in my country but it's not activated on spotify and i have no idea how to ask them. anyone know what i do?
- I got premium through a carrier in my country but it's not activated on spotify and i have no idea how to ask them. anyone know what i do?
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- Spotify Star
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Purchase with grab points
Hi! I purchased premium with my grab points. The points has been deducted but I still can’t use Spotify. What is wrong?
- Hi! I purchased premium with my grab points. The points has been deducted but I still can’t use Spotify. What is wrong?
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- Newbie
- 1243 Views
- 2 replies
- 0 likes
- 1243 Views
- 2 replies
- 0 likes
Commercials
I have a premium subscription. Why am I still getting commercials????
- I have a premium subscription. Why am I still getting commercials????
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- Newbie
- 384 Views
- 4 replies
- 0 likes
- 384 Views
- 4 replies
- 0 likes
Superuser Contribution Student rate gone
I am still a student, I updated my payment information on my spotify subscription and it is now charging me the full price and not my student price. Additionally my hulu that was linked to it does not work anymore
- I am still a student, I updated my payment information on my spotify subscription and it is now charging me the full price and not my student price. Additionally my hulu that was linked to it does no...
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- Roadie
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Superuser Contribution Paying for premium but cant remember email address or password
I am paying for premium on an account i can't remember the details to but my number is linked to this account, to cancel the trial it said i had to text "stop" But when i sent the message it would not send and I forgot the details to the account to c...
- I am paying for premium on an account i can't remember the details to but my number is linked to this account, to cancel the trial it said i had to text "stop" But when i sent the message it would no...
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- Roadie
- 408 Views
- 1 replies
- 0 likes
- 408 Views
- 1 replies
- 0 likes
Premium Deal
Hi all, I'm a technology coordinator in a school district. I'm wondering if theres any kind of deal/discount for premium for that? Thanks for the info
- Hi all, I'm a technology coordinator in a school district. I'm wondering if theres any kind of deal/discount for premium for that? Thanks for the info
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- Not applicable
- 247 Views
- 2 replies
- 0 likes
- 247 Views
- 2 replies
- 0 likes
Family plan
My husband sent me an invite to join his family plan and I need to cancel my premium I had. How do I do this?
- My husband sent me an invite to join his family plan and I need to cancel my premium I had. How do I do this?
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- Community Legend
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
Student Discount for high school students
Is there any way I get get a discount for High school? I'm 16 and still in school but I have to pay for Spotify myself. Can I get that discount without being at a university?
- Is there any way I get get a discount for High school? I'm 16 and still in school but I have to pay for Spotify myself. Can I get that discount without being at a university?
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- Newbie
- 23141 Views
- 2 replies
- 5 likes
- 23141 Views
- 2 replies
- 5 likes
Refund needed
I been charged $10 even though I canceled the premium prescription. I still haven't gotten a refund. Can some one help?
- I been charged $10 even though I canceled the premium prescription. I still haven't gotten a refund. Can some one help?
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- Spotify Star
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Student just paid for premium.. and it keeps asking me to pay again.
So basically i just saw that there was a special where you get hulu and spotify for 4.99 and figured id drop apple music and go with spotify. Of course, i pay for the service and get a charge on my bank account but i still have no access. YAY! its ex...
- So basically i just saw that there was a special where you get hulu and spotify for 4.99 and figured id drop apple music and go with spotify. Of course, i pay for the service and get a charge on my b...
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- Casual Listener
- 243 Views
- 2 replies
- 0 likes
- 243 Views
- 2 replies
- 0 likes
Change subsprition provider
Hi all.I have my spotify subscription connected to my mobile phone provider. Now that I have moved to another country. I would like to "change" my subscrition to my bank account. Not my mobile provider. I have tried the change subscription menu, but ...
- Hi all. I have my spotify subscription connected to my mobile phone provider. Now that I have moved to another country. I would like to "change" my subscrition to my bank account. Not my mobile prov...
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- Spotify Star
- 262 Views
- 1 replies
- 0 likes
- 262 Views
- 1 replies
- 0 likes
spotify premium israel
hello i have a account premium for spotify israel but i cant play music on my sonos or my receiver pionner the app spotify see my devices but when i click on them , it doesnt work why?
- hello i have a account premium for spotify israel but i cant play music on my sonos or my receiver pionner the app spotify see my devices but when i click on them , it does...
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- Casual Listener
- 321 Views
- 1 replies
- 0 likes
- 321 Views
- 1 replies
- 0 likes