Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Moderator
- 12909 Views
- 6 replies
- 0 likes
- 12909 Views
- 6 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1273 Views
- 19 replies
- 1 likes
- 1273 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47182 Views
- 20 replies
- 3 likes
- 47182 Views
- 20 replies
- 3 likes
Premium for family browser can´t manage family accounts
Hello! I can not manage my family account. Tried it on both PC an Ipad and the browser shows a black page.
- Hello! I can not manage my family account. Tried it on both PC an Ipad and the browser shows a black page.
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- Newbie
- 240 Views
- 1 replies
- 0 likes
- 240 Views
- 1 replies
- 0 likes
Conta Premium X Familiar
Tenho Premium e entrar nao Familiar, mas paguei trimestral. Como faco para ir para familiar? Preciso pagar novamente?
- Tenho Premium e entrar nao Familiar, mas paguei trimestral. Como faco para ir para familiar? Preciso pagar novamente?
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
i want to unsubscribe my premium
i want to unsubscribe my premium, but cannot log in my accont bacause i have deleted it my Facebook acount.. what can i do.?
- i want to unsubscribe my premium, but cannot log in my accont bacause i have deleted it my Facebook acount.. what can i do.?
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- 101 Views
- 0 replies
- 0 likes
- 101 Views
- 0 replies
- 0 likes
Superuser Contribution Cancel Monthly Payment for Premium
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did purchase this one-time payment and it cost me a total...
- Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did pu...
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- Spotify
- 541 Views
- 4 replies
- 0 likes
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Double Chargedpremium subscription
- 541 Views
- 4 replies
- 0 likes
99 cents deal is a scam or a big oversight.
The 3 months for 99 cents deal is a scam or a big oversight. After hearing about this promo, I created a spotify account, and attempted to sign up for the 99 cents deal. However, I was forced to use the one-week free trial of Spotify Premium first. N...
- The 3 months for 99 cents deal is a scam or a big oversight. After hearing about this promo, I created a spotify account, and attempted to sign up for the 99 cents deal. However, I was forced to use ...
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- 238 Views
- 0 replies
- 0 likes
- 238 Views
- 0 replies
- 0 likes
Solved!! Yearly subscription deal
I received a promo for a year deal - pay 10 months now,get 12. On the promo page there's no button or link to order it (I actually searched for clickable items haha). In my account info it's also not one of the subscription options. How do I get it? ...
- I received a promo for a year deal - pay 10 months now,get 12. On the promo page there's no button or link to order it (I actually searched for clickable items haha). In my account info it's also not...
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- Regular
- 525 Views
- 3 replies
- 0 likes
- 525 Views
- 3 replies
- 0 likes
Charged but I don't have an account!
I have been charged for spotify premium for the last 4 months now but I do NOT have an account with you (or at least not one I have set up) please call me asap on 01865 305344 to rectify this! ThanksLil
- I have been charged for spotify premium for the last 4 months now but I do NOT have an account with you (or at least not one I have set up) please call me asap on 01865 305344 to rectify this!  ...
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
I created the wrong account
Hi!for an error i created a family account with the wrong email address just 1 hour ago.can i ask i have my money back and create a new one?
- Hi! for an error i created a family account with the wrong email address just 1 hour ago. can i ask i have my money back and create a new one?
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Solved!! $0.99 3 month premium deal with giftcard
I got a $30 giftcard for christmas and i was wondering if i can buy the premium deal with the giftcard. Or is it possible to buy the premium deal first and use my giftcard after 3months? cheers,Ben
- I got a $30 giftcard for christmas and i was wondering if i can buy the premium deal with the giftcard. Or is it possible to buy the premium deal first and use my giftcard after 3months? che...
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- Not applicable
- 908 Views
- 2 replies
- 0 likes
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REDEEM GIFT CARDSubscription
- 908 Views
- 2 replies
- 0 likes
Plano R$ 1,99 po 3 meses
Cliquei no seja premium do anuncio do spotify para a promocao do 1,99 reais por 3 meses, entrei na minha conta, fiz o cadastro do pagamento e foi cobrado 16,90 reais e nao 1,99. Como faco o reembolso?
- Cliquei no seja premium do anuncio do spotify para a promocao do 1,99 reais por 3 meses, entrei na minha conta, fiz o cadastro do pagamento e foi cobrado 16,90 reais e nao 1,99. Como faco o reembolso?
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- 394 Views
- 0 replies
- 0 likes
- 394 Views
- 0 replies
- 0 likes
Pagamento de duas contas com o mesmo cartão
Ola,Realizei a compra do Spotify Premium para duas contas e realizei o pagamento com o mesmo cartão.Uma conta a transação deu certo, mas na outra recebemos a informação que a conta ja havia utilizado a oferta, mas a cobrança debitou da mesma forma qu...
- Ola, Realizei a compra do Spotify Premium para duas contas e realizei o pagamento com o mesmo cartão. Uma conta a transação deu certo, mas na outra recebemos a informação que a conta ja havia utili...
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- Newbie
- 5840 Views
- 5 replies
- 9 likes
- 5840 Views
- 5 replies
- 9 likes
99 Euro for 12 months not activated - received request to pay 9.99euro
Best, On the 13th of december i signed up for the 99 euro for 12 months deal.I see that the payment was made and the ammount has been deducted from my credit card.on my account details i see that this is active as the next payment date is 13-12-18 (n...
- Best, On the 13th of december i signed up for the 99 euro for 12 months deal. I see that the payment was made and the ammount has been deducted from my credit card. on my account details i...
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- Casual Listener
- 170 Views
- 2 replies
- 0 likes
- 170 Views
- 2 replies
- 0 likes
Premium for $99 not working
Hi! I keep trying to sign up for the year of premium for $99 and my payment won’t go through. I’ve used 3 different cards and I have a card on my account. Is anyone else having this issue?
- Hi! I keep trying to sign up for the year of premium for $99 and my payment won’t go through. I’ve used 3 different cards and I have a card on my account. Is anyone else having this issue?
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- Newbie
- 241 Views
- 3 replies
- 0 likes
- 241 Views
- 3 replies
- 0 likes
After paid premium at Lawson Japan
I paid 980 yen for 1-month premium (this is my first time) and I got a receipt from the cashier, it has 16 numbers, my phone number, name and 6 numbers for payment code I think, I try to redeem from Spotify website but it doesn't work, and I didn't r...
- I paid 980 yen for 1-month premium (this is my first time) and I got a receipt from the cashier, it has 16 numbers, my phone number, name and 6 numbers for payment code I think, I try to redeem ...
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- Newbie
- 731 Views
- 1 replies
- 2 likes
- 731 Views
- 1 replies
- 2 likes
Premium suddenly stopped
I'm have a Spotify Premium account associated with my Rogers Canafda phone plan. I recently upgraded my plan and I no longer have premium access. Rogers support tells me everything looks good on their end and the problem would be with Spotify. They s...
- I'm have a Spotify Premium account associated with my Rogers Canafda phone plan. I recently upgraded my plan and I no longer have premium access. Rogers support tells me everything looks good on thei...
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- Spotify Star
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Plan family issues
Hello Everyone, I have an issue if I want to invite my cousin because the address isn't correct one and I don't remember which address I wrote on the application form. So I don't have a chance to give the certain information to my cousin. I wonder if...
- Hello Everyone, I have an issue if I want to invite my cousin because the address isn't correct one and I don't remember which address I wrote on the application form. So ...
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- Spotify Star
- 130 Views
- 1 replies
- 0 likes
- 130 Views
- 1 replies
- 0 likes
$0.99 3 month premium deal
I have tried to access the $0.99 3 month premium deal, but it doesn't seem to work - I agree to pay through Paypal, login, and agree to payment, but it just returns me to the Spotify page without seeming to process anything, or upgrade me to Premium....
- I have tried to access the $0.99 3 month premium deal, but it doesn't seem to work - I agree to pay through Paypal, login, and agree to payment, but it just returns me to the Spotify page without see...
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Paypal checkout doesn't work
I try to buy subscription with my paypal account, I proceed to paypal checkout page and then spotify just returns me back to the page with payment methods and nothing happens
- I try to buy subscription with my paypal account, I proceed to paypal checkout page and then spotify just returns me back to the page with payment methods and nothing happens
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
dude ads
ok i was tryna take a **bleep** right and for the entire time i poopoo spotify hit me with 2 ads back to back smh why thishad to happen to someone likeme:(
- ok i was tryna take a **bleep** right and for the entire time i poopoo spotify hit me with 2 ads back to back smh why thishad to happen to someone likeme:(
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- Spotify Star
- 200 Views
- 1 replies
- 1 likes
- 200 Views
- 1 replies
- 1 likes
Can’t cancel subscription
Hello, i had spotify connected With facebook, but i did DELETE (not deactivate) account without canceling subscription. Now i cant log in to it. What is more, im still beeing charged for every month without possibility to cancel!!! How can i do it? I...
- Hello, i had spotify connected With facebook, but i did DELETE (not deactivate) account without canceling subscription. Now i cant log in to it. What is more, im still beeing charged for eve...
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- Spotify Star
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes