Payment declined

31vfp2jibu4xsqrgrex · 2023-09-04

Hello, i am trying to pay my account with a credit card. I have tried with different cards but each time i like to pay it say "there was an error" created. We have tried on different days, different cards etc and the account used to function with no problem. What could be the problem?

Device

Laptop / tablet

Operating System

Android

My Question or Issue

Billy-J · 2023-09-05

Hey @31vfp2jibu4xsqrgrex, thanks for reaching out to the Community!

I am sorry to hear this. Can you try following all of the steps provided on this page and let me know what the outcome is for each step you've tried?

Let me know how this goes!

Billy-JSpotify Star

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