Payment failed. Try again, or use a different payment method. Get help

[keenagrace19]

• Whats the problem with this?

[Luke]

Hey @keenagrace19,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608

[shahirzam]

same issue here..what to do need help!

[mattdragos]

I had the same issue. Using PayPal instead seemed to fix the problem.

[rkarami]

i have problem with paypal!

[jozepa]

Same Problem with paypal...

[Luke]

Hey @jozepa and @rkarami,

please take a look at this support article and please make sure that that your payment method meets all the requirements to purchase Spotify Premium.

Have a nice day!

LK608

[jozepa]

Hi,

i follow up this article, i'm trying to pay with PayPal and i recived the error below:

[Luke]

Hey again @jozepa.

you should also take a look at this PayPal support article.

Is everything that's written in there true for you?

Let me know how it goes and

Have a great day!

LK608

[jozepa]

Thanks for supporting me,

Yes all is true... i'm still keeping to pay but it's still failed...