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Avatar of meezlulu
Newbie
2018-03-22 05:48 AM

Hi! I’m on premium then suddenly i’m on free? Had logged out and logged in but its still the same. My playlists are all gone. What will i do? Thanks!

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Avatar of Luke
Spotify Star
Spotify Star
2018-03-22 11:40 AM

Hey @meezlulu,
you should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

LK608

LukeSpotify Star
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Note: I'm not a Spotify employee.
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