Payment issue

[Sekharmantriyamini]

I have paid for premium but still getting advertisements

[MattSuda]

Hey @Sekharmantriyamini

Can you please let me know where you are seeing (or hearing) ads in the app with Premium?

The Premium subscription gives you ad-free music, however podcasts will still have ads.

The support article for each plan mentions that ad-free is specifically for music listening, and this is also listed on the Spotify website when signing up:

https://support.spotify.com/article/premium-individual/ 

[MattSuda]

Also, if you are still seeing (or hearing ads) with Premium while listening to music, you can try to restart your app or log out and log back in.

You can check the status of your account to make sure your Premium is active on the account page here:

https://www.spotify.com/account/overview/