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Payment problems

Payment problems

Hello all.
I would like to ask you for a help. I want to start my subscription for Premium but my payment is not possible. I fill all the credit card info and when I push the button for confirming, It says that: Payment failed. Try again, or use a different payment method. 
Can you please help me? I tried it on several PCs and internet browsers but It repeats all the time I am getting bit desperate.
Thank you for all advices.

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2 Replies

your spotify account address must match the address from your card

Hi

 

I need help on verifying my accounts, as it seems I'm getting charged for one, that I lost my login info. I'm still on the 90day trial for the premium on another one but I haven't signed up for the full premium on either one of them! I want the family plan but I don't want to sign up to it and get charged for the other account!

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