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Payment successfull but acount still free

Payment successfull but acount still free

 

 

Plan

Premium mini

Country

 India

Device: samsung m 14

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I just bought the premium mini which is for 7 days . The payment went through and i also recieved the reciept but the premium is not activated in the acc and its still in "free" mode . Please help asap

 

Reply
1 Reply

Hey @Prathith,

 

Thanks for reaching out!

Note that Premium Mini will only work on one mobile device. If you're only using a single phone and the Premium services are not visible to you, see if logging out of the app and back in twice in a row would make a difference, as doing this will manually refresh all of your settings.

Hope this helps! Keep us posted on how things go 🙂

VasilModerator
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